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Copyright 2000 The Buffalo News  
The Buffalo News

September 10, 2000, Sunday, NIAGARA EDITION

SECTION: NIAGARA WEEK, Pg. 6NC

LENGTH: 1377 words

HEADLINE: AREA HOSPITALS MAKING NEW STRIDES IN PATIENT CARE AND;
COMFORT

BYLINE: JOANN SCELSA; News Niagara Bureau

BODY:


Several hospitals around the county are taking new steps in the field of pain management.

Kaleida Health's Pain Rehab Center of Western New York last month relocated from Maple Road in Williamsville to DeGraff Outpatient Wellness Center on the campus of Kaleida's DeGraff Memorial Hospital, 415 Tremont St., North Tonawanda.

All services formerly offered at the Maple Road site will be provided by the same team of pain management specialists, including physicians and Kaleida staff. Physicians are board-certified in pain medicine, said Tamara B. Owen, administrator for orthopedics and rehabilitation services.

The Pain Rehab Center's new site offers several advantages, including newly renovated facilities, more patient exam rooms, opportunity for expanded office hours, improved phone service and ample parking adjacent to the entrance of the building, Kaleida officials said. The new phone number is 690-2008.

Owen said putting the clinic on a hospital campus provides greater access to other diagnostic and treatment services and other medical professionals, social workers, psychology services and physical therapy. The Pain Rehab Center provides interdisciplinary evaluation and treatment of chronic pain.

"By moving it to DeGraff, it really allows us to expand the physical therapy services because it's a much bigger department at DeGraff," she said.

Chronic pain generally is defined as pain that lasts more than three months, does not respond to conventional treatments, keeps one from sleeping, disrupts work and family relationships, and causes one to lose interest in everything. It can be caused by a variety of sources, including accidents, injuries and disease, according to Owen.

Pain management treatment also is available at Lockport Memorial Hospital's main campus at 521 East Ave., 434-9111, and Inter-Community Memorial Hospital, 2600 Williams Street, Newfane, 778-5111.

Niagara Falls Memorial Medical Center and Mount St. Mary's Hospital and Health Center in Lewiston are working on new pain management programs.

"We just started a new pain management committee," said Marcia M. Traverse, spokeswoman for St. Mary's. "This is a very important aspect of good care and one that we are devoting time and resources to."

Anne Kellick Skowronski, spokeswoman for Memorial, said the medical center also is working on a pain management program, but details are not available yet.

Memorial is offering a free presentation, "How to Manage Chronic Pain," from 7 to 9 p.m. Sept. 21 at the Como restaurant, 2220 Pine Ave. The program will feature Dr. David Bagnall, a physical medicine specialist. Experts in the fields of nutrition, fitness, stress management and cancer care will be available for consultation. Registration is required by calling 278-4604.

Kellick Skowronski said the session will be an offshoot of a panel presentation on end-of-life issues to be presented Thursday, but either session can be attended individually.

There will be three sessions on end-of-life issues and options around the county in conjunction with the airing this week of "On Our Own Terms: Moyers on Dying." The four-part series by television journalists Bill and Judith Moyers, which looks at issues surrounding the final phase of life, will be broadcast today through Wednesday on WNED-TV, Channel 17.

More than 200 community coalitions nationwide have come together to build on the Moyerses' series and facilitate community dialogues on treatment preferences, values and what the community can do to improve end-of-life care. Topics include advance directives, caregiver support, spiritual care, dealing with grief and healing.

The local community panel discussions, which will be held in conjunction with Niagara Hospice, will be:

10 to 11:30 a.m. and 7 to 8:30 p.m. Thursday in the auditorium of Memorial Medical Center, 621 10th St., Niagara Falls. Space is limited and registration is required. Phone 278-4604.

6:30 to 8 p.m. Thursday, Niagara Hospice, 4675 Sunset Road, Lockport.

6:30 to 9 p.m. Sept. 19, Mount St. Mary's Hospital, 5300 Military Road, Lewiston.

Also around the county:

Both St. Mary's and Memorial Medical Center announced new patient advocacy programs last month.

Modeled after similar programs in hospitals across the nation, the St. Mary's Patient Advocacy staff will work with patients, their families, hospital staff and physicians to improve communication and to help with any issues and concerns that they may have, Traverse said.

At Memorial, officials said the program will help patients navigate the admitting process, access diagnostic and community services, obtain insurance coverage, address patient care issues and coordinate long-term care placement.

The Medical Center also has streamlined its patient registration process by consolidating the departments of Centralized Scheduling, Surgery Scheduling, Pre-op Reservations and Patient Registration into a new department, Patient Access Services. The department will expedite the scheduling and registration process and reduce the time it takes for patients to access Memorial's programs and services. To be added this fall: Greenlighting, a pre-registration system that will enable scheduled outpatients to report directly to the point of service when they arrive at the Medical Center; and bedside registration, for the Emergency Department and inpatient floors.

Inter-Community Memorial Hospital and Lockport Memorial Hospital have announced the start of the "Partners for a Healthy Community" speakers bureau in conjunction with Newfane Rehabilitation and Health Care Center and Niagara Home Care. The bureau will offer free presentations on a wide range of health care topics to service, business, community and church groups. The presentations may range from 15 minutes to one hour. Groups as small as five people may be accommodated, according to Susan Wendler, director of public relations for Lockport Memorial.

Carolyn Moore, director of community relations at Inter-Community Memorial, said topics will range from specific medical conditions to nutrition, exercise, healthy living, long-term care planning, preventive medicine, health care proxies and insurance.

To find out more about the bureau or schedule a presentation, call Inter-Community Memorial at 778-5071, Ext. 570; Lockport Memorial at 514-5505; or Health Connections at 514-5784.

St. Mary's Hospital and Health Center has begun a universal newborn hearing screening program that will enable all infants to be screened for hearing impairment before going home from the Hospital. Until now, routine newborn hearing screening had been performed only for high-risk infants in neonatal intensive care units across the state. But because a delay in identification of a hearing impairment tremendously affects a child's language development, all babies born in New York will be screened beginning Sept. 1, Traverse said.

Hearing impairment is the most common disability at birth, she said. Every year nearly 24,000 babies are born in the United States with hearing impairments.

"For children not screened for hearing loss at birth, the average age of identification is 21/2 to 3 years of age, well after the critical period for language development has passed," said Debra Hastee, maternity nurse coordinator. "Many people do not realize that hearing aids and therapy are available for infants as soon as they are a few weeks old."

Research shows that infants identified at birth as having hearing impairment have a greater opportunity to develop with the normal range of language comprehension, verbal expression and psychosocial development than do children identified later.

"We are using the 'gold standard' in newborn hearing testing. The ALGO Newborn Hearing Screener tests the baby's entire hearing pathway, from the ear to the brain stem. It records the baby's brain wave response to a series of soft clicks and compares them to a pattern of normal response," said Hastee.

The testing is conducted while the baby sleeps, is noninvasive and takes from two to 15 minutes. Parents have the results before the baby goes home from the hospital.

For information on the newborn hearing screening program, call 298-2332.

LOAD-DATE: September 12, 2000




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