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March 23, 2000, Thursday

SECTION: PREPARED TESTIMONY

LENGTH: 5590 words

HEADLINE: PREPARED TESTIMONY OF BERNARD SIMMONS EXECUTIVE DIRECTOR SOUTHWEST HEALTH AGENCY FOR RURAL PEOPLE TYLERTOWN, MISSISSIPPI ON BEHALF OF THE NATIONAL ASSOCIATION OF COMMUNITY HEALTH CENTERS
 
BEFORE THE SENATE HEALTH, EDUCATION, LABOR AND PENSIONS COMMITTEE SUBCOMMITTEE ON PUBLIC HEALTH
 
SUBJECT - SAFETY NET PROVIDERS

BODY:
 Mr. Chairman and Members of the Subcommittee, my name is Bernard Simmons. I am the Executive Director of the Southwest Health Agency for Rural People, or SHARP, located in Tylertown, in the heart of southwestern Mississippi. I appreciate this opportunity to speak with you today, on behalf of the National Association of Community Health Centers, about the work of health centers and other safety net providers in caring for uninsured and underserved people in our rapidly changing health care system.

My testimony today will focus on three areas: 1. Health centers are doing the job expected of them by this Subcommittee and the Congress providing quality health services at low cost for millions of low-income Americans.

2. While every American and every health provider have been affected in some way by the dramatic and far-reaching Changes that have swept across our health care system, few have been as profoundly affected as health centers and their fellow safety net providers, even as they actively participate in mainstream managed care arrangements.

3. Health centers need the continued support of this Subcommittee, and indeed of the entire Congress, in order to continue fulfilling their public policy mission and purpose.

Health Centers Are High Quality, Low Cost, Efficient Providers

A Background on Health Centers

Health centers today represent more than 35 years of federal, state, and local community investment in primary care infrastructure for medically underserved people and communities. Most community, migrant, homeless and public housing health centers receive grants under section 330 of the Public Health Service (PHS) Act, which is authorized by this Committee. Other community-based health centers are designated as Federally qualified health centers (FQHCs) under the Medicare and Medicaid laws because they meet all the requirements applicable to health centers that receive Federal grant assistance, but sufficient grant funds are not available to provide them with Federal support.

Health centers bring health care providers, services, and facilities to people living in low-income and medically underserved urban and rural communities with few or no other health care resources. The underlying goal of the federal health centers program -- as authorized under section 330 of the PHS Act by this Committee -- has been to help communities and their people to take responsibility for their health. Toward that end, the program has facilitated the flow of public and private resources, enabling the communities themselves to establish and operate health centers and to develop innovative efforts to meet the health needs of individuals in the communities they serve. Health centers have improved access to care and have reduced health care costs, while sustaining and enhancing the quality of care provided.

Health centers are, by law, located exclusively in rural and inner city communities that have been designated as medically underserved, because they have far too few primary care providers and poor health status indicators. Health centers must make their services available to all residents of their service area, within the limits of their resources.

A distinctive feature of health centers is that they are developed and run by people within their communities, and are staffed and managed by individuals who understand the needs of the people in their communities. Health center governing boards are composed of active registered patients and local community leaders, such as business owners, educators and residents who are committed to provide .access to primary health care which meets the needs of their community. They are working together to make a difference.

Each local health center is unique in terms of the range of services it offers and its hours of operation, reflecting local decisions on how best to meet their patients' health care needs. At the same time, all of the health centers are subject to ongoing Federal monitoring of their cost-effectiveness, quality of care, and management at a level which is more stringent than that applied to any other provider. They are regulated by the Health Resources and Services Administration (HRSA) under the PHS Act grant program, and by the Health Care Financing Administration (HCFA) under the Medicare and Medicaid programs.

Health Centers Provide Services to Those Who Lack a Regular Source of Care

Health centers serve medically underserved Americans. In simplest terms, the medically underserved are people who cannot get care when they need it, and when it is most appropriate to prevent the onset of a health problem or illness, or to diagnose and treat a condition in its earliest stages. The medically underserved span all ages and live in all communities, and include residents of rural areas and inner cities, the uninsured, low-income children, agricultural farmworkers, homeless individuals, persons with physical and mental disabilities, and persons with HIV and other communicable diseases. Last year, more than 1000 health centers served more than 11 million children and adults in 3200 communities across the country. More than 9 million people obtain care from health centers that receive funding from the federal health centers grant program, while another 2 million people receive care from designated FQHCs that do not receive grant funds.

Health center patients include: 4.5 million uninsured persons, 1 of every 10 uninsured Americans; 4.5 million children, 1 of every 6 low-income American children, including 1 of every 5 low-income uninsured children (1.6 million); 4 million children and adults with Medicaid or CHIP coverage, 1 of every 9 Medicaid/CHIP recipients;

- More than 7 million people of color; and 5.6 million residents of rural communities, 1 of every 12 rural Americans.

Health centers also serve more than 600,000 agricultural farm workers and 500,000 homeless persons.

Because of factors such as poverty or homelessness, and other problems which permeate underserved communities, health center patients are at higher risk for serious and costly conditions (such as diabetes, hypertension, asthma, or high risk pregnancies) than the general population, and require unique health services not typically offered by traditional providers.

My colleague, Robert Taube of Boston's Health Care for the Homeless Health Center, will speak more specifically to this key point as it applies to individuals who are homeless; and I would add that the same is true for other populations served by health centers, such as farmworkers.

Health center patients are predominantly members of low income working families, most of who have little else in the way of available health care. Their care is financed by a variety of sources. The federal health center grants provide, on average, less than 28 percent of a health center's budget. Medicaid and CHIP payments account for about 34% percent, on average, of a health center's budget. State and local government support, and private donations, provide 16 percent of health center revenues nationally, while 8 percent comes from private insurance, and 7 percent from Medicare. Every health center patient contributes to the cost of his or her care, and on average, 7 percent of income comes from patient fees. These averages will vary for each health center, depending on the financing sources available to people in the local community.

Health Centers Provide Care that is Appropriate for the Underserved

Health centers are community owned and operated businesses -- professional health care organizations providing a comprehensive range of high quality preventive and primary health care under one roof, in a "one stop shopping" system. We offer 24 hour care, both for prevention and for treatment of illness or injury, and in addition provide diagnostic laboratory and x-ray services, as well as prescribed medications in many cases. Health center clinicians make referrals to specialists and admit and follow their patients in the hospital, when necessary. Health centers provide continuous care to their patients, regardless of changes in their insurance coverage or health status.

For the medically underserved, however, access to care often includes other factors in additional to the ability to visit a physician's office. Studies show that the underserved are less likely to seek or use health care services, even when they appear to be available, and are more likely to seek primary care services at inappropriate settings, such as the hospital emergency room. Health centers work hard to counter this tendency.

Health centers provide a variety of additional services to make their care more accessible for the underserved. Outreach services provide individuals and communities with information on the availability of appropriate services and how to obtain them, and encourage their use. Health centers address geographic inaccessibility, such as barriers of time and distance and the lack of available and affordable public or other transportation by providing transportation services to enable patients to keep their appointments, both at the health center, and with specialists and hospitals.

Health centers often organize the provision of services to provide access to care at times, and in.locations, that take into account the needs of medically underserved populations. For example, health centers provide labor camp or worksite based services for agricultural farmworkers during evening or late night hours. For homeless persons, health centers provide services in homeless shelters or mobile clinics in vans at street comer locations.

Many of the medically underserved come from different cultures and have primary fluency in languages other than English. Health centers provide translators, often in several languages, to enable providers to reach a critical understanding of significant cultural perceptions and their effect of health care practices of individuals from other cultures.

Health centers are cost-effective and efficient

Health centers are one of the best health care and taxpayer bargains anywhere. The combination of locally responsive health care delivery and consistent federal oversight has proved to be a winning formula. Health centers provide comprehensive services to their patients at an astonishingly low cost. The average total cost of health center services amounts to less than $350 annually -- less than $1 a day -- for each person served.

Dozens of studies and reports show that health centers substantially improve the health of individuals in their communities and provide care in a highly cost-effective manner. The impacts health centers have had on the health of individuals in their communities include lower hospital admission rates, shorter lengths of stay and less inappropriate use of emergency room services, significantly lower infant mortality rates and reduced incidence of low birth weight, higher childhood immunization rates, and better use of preventive health services (like Pap smears, mammography, and glaucoma screening), resulting in lower rates of preventable illnesses.

Several studies over the last decade have found that Medicaid patients who regularly use health centers receive care of equal or greater quality and cost significantly less than those who use private primary care providers, such as HMOs, hospital outpatient units or private physicians. For instance: - In California, health center patients were 33% less expensive overall (controlling for maternity services), and had 27% less total hospital costs. (Center for Health Policy Studies, 1993) In Maryland, health center patients had lowest total payments; lowest ambulatory visit cost; lowest incidence of inpatient days; and lowest inpatient day cost. (Johns Hopkins Univ School of Public Health and Hygiene, 1993) In New York, health center patients were 22-30% less expensive overall, and had 41% lower total inpatient costs. Diabetics and asthmatics who were regular health center users had between 44% and 62% lower inpatient costs (Center for Health Policy Studies, 1994) And two separate system-wide studies of thousands of Medicaid patient medical records in Maryland found that:

Health centers consistently scored at or near the highest in 21 separate measures of quality assessment, even though their costs of care were among the lowest of the various provider types reviewed; and Health centers scored highest among all providers for the proportion of their pediatric patients who had received preventive services, including immunizations(JAMA, 1994; and Public Health Management Practice, 1995)

These findings are consistent with those from dozens of previous studies on the cost-effectiveness and quality of care provided through the health center model, and in particular documenting their substantial savings to state Medicaid programs. The record is clear that health centers provide quality, comprehensive primary care to some of the hardest-to-reach patients in the health system at a price second to none.

Health Centers Want to Continue to Serve

Thousands of communities across the country today experience continuing acute shortages of cost-effective preventive and primary health care service locations. At the same time, private market and public efforts to control costs are making it increasingly difficult for other providers to continue offering care to those without coverage. In this light, the health center program is today more critical than ever to the success of the American health care system, because they are the best and most affordable and cost-effective way to get quality health care to those who need it most. At the same time, however, the 4.5 million uninsured people whom health centers are able to reach account for only 10 percent of the nation's uninsured, and less than one-fourth of the 20 million uninsured Americans who otherwise would have no regular source of care.

Congress gave us a mission to expand access to health care for Americans in medically underserved areas. Yesterday, the primary challenges that faced us were untreated childhood illnesses such as inner ear infections and strep throat and adult illnesses such as diabetes and hypertension. Today, we are meeting the growing demand of individuals in local communities for care for acute and chronic illnesses, maternity services, and, in addition, care for re-emergent tuberculosis and other contagious diseases, community and family violence and associated trauma, HIV infection, teen pregnancy, and alcohol and substance additions. We are ready to continue our partnership with you in responding to the needs of those residing in the urban and rural communities we serve.

Health Centers and the Changing Health Care System

America's healthcare system is in the midst of sweeping change, largely market-driven and focused principally on containing and reducing the cost of care. The hallmarks of this change over the past several years have been the greatly increased use of managed care -- both for commercially-insured individuals and for those covered by Medicaid and other public programs -and intensified competition among providers, leading to at least temporarily lower costs as managed care plans demand substantial discounts on payments for their enrolled populations and providers accept the lower payments in order to remain viable. The vast majority of health care providers -- including all health centers -- are fully participating in managed care systems, and thus -- like the 150 million Americans who are enrolled in those systems -- are directly affected by the changes. However, unlike most other health care providers, health centers and their fellow safety net providers (those providers legally obligated to provide care to persons who cannot afford to pay, such as public hospitals and local public health agencies) have also been severely affected by other trends that most other providers have been able to avoid. These include: The rapidly escalating number of individuals who are uninsured. As of late 1998, more than 44 million people were uninsured, nearly one of every 5 non-elderly Americans. Sixty percent of all uninsured Americans are members of low-income families. Despite the current economic boom and record unemployment rates, the number of uninsured people has grown by more than 5 million over the last 5 years, and experts project that the number will reach 60 million over the next decade if nothing is done, even if the economy remains exceptionally healthy. More than 1 million of these uninsured people have been added to health centers' patient rolls over the past few years, accounting for more than half of all new patients served over that period. The continuing loss of Medicaid coverage among eligible low-income women and children. More than 2 million former Medicaid recipients have lost coverage over the past two years, even as they or a family member gained employment, because of the delinking of Medicaid coverage from welfare benefits. Even with the new State Child Health Insurance Program (CHIP) that today covers nearly 2 million children, more children are uninsured today than in 1995. Among the 4.5 million children and adolescents served by health centers, more than 1.6 million (36 percent) are uninsured -- despite the fact that virtually all of these children are from low-income families with incomes below twice the federal poverty level. If all of the 1.6 million children and adolescents served by health centers were appropriately enrolled in Medicaid or CHIP, health centers could use the Federal grant dollars being spent to care for them to care for an additional 1.6 million uninsured people. There are significant barriers to enrolling eligible individuals in Medicaid and CHIP.

Of particular concern here is the failure -- and oftentimes outright refusal -- of most States to abide by current law requiring the outstationing of Medicaid eligibility and enrollment workers at health centers and at safety net (disproportionate share) hospitals. We have documented this serious problem in a recent letter to HCFA, a copy of which is attached to my statement. I might note that the frustrations involving attempts to enroll people in the Medicaid and CHIP programs for which they qualify are not limited to safety net providers alone. A recent survey of low-income families, conducted by the Kaiser Commission on Medicaid and the Uninsured, found that fully two-thirds of the eligible-but-not-enrolled individuals surveyed had attempted to enroll their children in these programs, without success, due principally to state administrative and bureaucratic barriers (National Survey of Barriers to Medicaid and CHIP Enrollment, February 2000). The decline in charity care by non-safety net providers. As managed care has extended its reach in local communities, financially-pressed providers have lost the ability to shift the costs of uncompensated care to other payers, causing many to reduce or even eliminate completely the provision of charity care to those unable to pay. A recent study found substantially lower levels of charity care among physicians who were heavily involved with managed care or who practiced in communities with high managed care enrollment (exceeded only by the almost non-existent level of charity care among physicians who refuse to participate in managed care) resulting in an "increased burden on an already fragile safety net" (Cunningham, JAMA, November 1999).

The cumulative impact of these trends has nowhere been felt more profoundly than among health centers and their fellow safety net providers. A survey of health centers conducted by NACHC last summer found that more than 80 percent of all centers had increased the number of uninsured persons served, more than two-thirds of centers said that many people had lost Medicaid coverage locally, and 60 percent reported that local charity care levels had fallen markedly. It should come, then, as no surprise that many health centers are financially pressed, and some are struggling to keep their doors open, in these increasingly difficult times.

Yet even with these pressures, health centers all across the country have taken steps to form networks and managed care plans with other local providers, to negotiate subcontracts with other managed care plans, and to develop the financial, legal and business acumen necessary to function effectively in managed care. Health centers do play an important role in managed care -- especially for Medicaid and CHIP-enrolled populations -- because, like other managed care organizations, they are: a first point of entry for their patients into the health care delivery system; experienced in the management of health care costs, since they must run their programs within a limited annual budget; and managers of care to keep their patients health and out of costly emergency rooms, hospitals, and specialists' offices.

Almost three-fourths of all health centers are participating in managed care as subcontracting providers to managed care plans, serving more than 2.4 million managed care enrollees. Health center- formed managed care organizations (MCOs) now operate in some 20 states, with more than 800,000 enrollees; in 12 states, these MCOs rank among the top 3 in terms of market share. Yet most of these MCOs now report that the states have reduced their capitation rates significantly, and many say that the new rates are insufficient to cover their costs, a claim that is borne out by the growing withdrawal of large commercial managed care organizations from the Medicaid managed care market in response to payment rates they deem insufficient.

On a more local level, health centers have joined with each other and with other local providers to form integrated service networks to coordinate and improve their purchasing power or to better organize the continuum of care, especially for those who are uninsured. For example, 6 health centers in southwestern Mississippi have come together to expand health care access for the uninsured in our area. These efforts have encountered two major barriers: An increasing difficulty securing needed services for their uninsured patients from local community hospitals and medical specialists, as those providers react to reduced payment rates by severely restricting the care they provide to individuals who are unable to pay. Problems establishing perfectly legitimate agreements with local providers who are willing to provide such care, and thus to both enhance access to important services for health center patients and produce savings of federal grant dollars, without running afoul of the fraud and abuse restrictions in the Social Security Act. I might note that our National Association -- and several Members of Congress -- have urged the HHS Inspector General to provide a 'safe harbor' for arrangements of this sort, which would assure savings of federal grant dollars and/or expand health care access and services for health center patients. After 6 years, there is no resolution of this request to date.

Health Centers Need the Support of Congress to Fulfill Their Mission

Health centers request that this Committee and the Congress act to support our work in several specific ways. We have been, and will continue to fulfill our mission of providing high quality health services to the medically underserved at low cost. We will continue to bring needed health care professionals to underserved communities, and to work in partnership with local community to fulfill community needs and improve health outcomes of the people we serve in our areas.

While we strongly recommend that the reauthorization of the federal health centers grant program under section 330 of the PHS Act proceed on schedule next year, there are a number of specific steps that this Committee and its Members can take this year to expand and improve access to quality health care for more uninsured Americans. Specifically, we need your help in the following areas:

Support increased resources to meet an ever-growing need for care. Health centers are doing their part to address this problem, but more must be done to serve the growing number of families who do not have access to health care services. More than 16.5 million uninsured individuals currently do not have access to a regular source of health care. We urge the Committee to actively support an expansion of the health centers program to at least double access to care for uninsured and underserved patients in the next five years. This can be achieved by increasing federal appropriations for the program by at least 15 percent 'per year through 2005 -- a small amount given the unmet needs for care. This plan would ensure access to quality health care for 20 million individuals by FY 2005, including 9 million uninsured persons.

Expeditiously reauthorize and strengthen the National Health Service Corps (NHSC). While the NHSC has proven successful in addressing health professional shortages in many areas, severe underfunding has undermined the program's ability to meet its primary goal. We strongly support action to reauthorize the NHSC at a level of at least $232 million this year. The NHSC also needs to be streamlined to work more effectively with safety net providers, including health centers, which share the goal of improving health care access in underserved areas. More NHSC providers should be placed at health centers to meet the health care needs of the uninsured and low-income individuals who reside in medically underserved areas.

Enact a permanent, stable, and fair Medicaid payment system for health centers. Since 1989, Congress has required health centers to be reimbursed for the costs of providing care to Medicaid and Medicare patients. Before cost-based reimbursement, health centers were forced to use Federal grant funds -- originally intended to support care for the uninsured -- to subsidize underpayments by the Medicaid program. Unfortunately, Congress in 1997 approved a phase-out of this vital payment protection, and while the 1999 Balanced Budget Refinement Act delayed the elimination of the Medicaid payment system for one year, it failed to establish a permanent solution for health centers'

Medicaid funding problems. Without a secure, long-term Medicaid payment system, health centers will be forced to reduce services to the uninsured and many may be ultimately forced to close their doors. We urge the Committee to fully support the bipartisan Safety Net Preservation Act (S. 1277), which would establish a Medicaid prospective payment system (PPS) for health centers. The PPS would provide a permanent and stable Medicaid payment system for health centers, ensuring that they are able to continue to care for low- income and uninsured individuals and that basic health services are sustained in local communities.

Support a more active role for health centers in enrolling children and other eligible persons in Medicaid and CHIP. As noted earlier, health centers have been frustrated over the past 10 years at the failure of States to comply with the outstationing requirement in Medicaid law, and at HCFA's failure to enforce compliance. We urge this Committee, which has clear jurisdiction over the health centers program, to convey its concern over these failures to both the Finance Committee and to HCFA, and to press for compliance with the current- law directives. For each of the 1.6 million uninsured children we care for who can be successfully enrolled in Medicaid or CHIP, we could serve one more uninsured person who does not qualify for any health insurance plan.

Assist and support the efforts of health centers to affiliate with each other and with other providers, and to fully participate in managed care systems. This Committee amended the health centers law in 1996 to make allowable the use of grant funds for costs related to the formation of integrated service networks and managed care plans, including such costs as the purchase of data and information systems, as well as legal, financial, and other technical assistance. In addition, the Committee established a new authority to allow HHS to issue loan guarantees to assist health centers in obtaining capital assistance, from private sources in the local community, for the costs of establishing information systems, improving and expand facilities, and making other infrastructure improvements, as well as the costs of meeting State licensure, risk reserve, and solvency requirements critical to network and plan formation and participation. However, the loan guarantee authority has encountered difficulties in meeting the States' solvency or risk reserve requirements, in two important ways: it does not permit the issuance of a single guarantee to a group of health centers, or to a managed care plan that is owned and operated by several health centers; and it is limited to the issuance of a loan guarantee, requiring a health center or centers to borrow capital and pay interest only to have the capital resources placed in a reserve account to meet a State's requirements.

Accordingly, we urge the Committee to revise the loan guarantee authority to allow HHS to issue solvency guarantees to a health center, a group of health centers, or a managed care plan owned and operated by one or more health centers, in order to meet a State's solvency requirements. This would result in substantial savings federal grant dollars, while assisting health centers to fully participate in Medicaid and other managed care arrangements.

We also urge the Committee to ask the HHS Inspector General to provide a 'safe harbor' for arrangements between health centers and other providers or suppliers of health care goods and services that will result in a documented savings of federal grant funds or will increase the availability or accessibility of health care services for health center patients. Alternatively, the Committee may wish to establish its own safe harbor for such arrangements under the PHS Act.

Comments on the New Community Access Program

Last year, Congress provided $25 million in funding for a new demonstration project, designed to encourage collaboration among health care providers and other community organizations to improve access to care for the growing number of Americans without health insurance. HHS is currently in the process of implementing this new effort, which it has named the Community Access Program (CAP). As members of the principal federal program directed at providing access to health care for uninsured and underserved Americans over the past 35 years, health centers would like to make some key points regarding this new program:

1. We welcome any effort that holds the promise of improving access to needed care for the uninsured and for other underserved populations, especially for efforts to help get other local providers of charity care to commit to providing needed services for our uninsured patients and others in an organized fashion. This is particularly important in these times when, as I have noted earlier, levels of charity care are falling in communities all across the country as managed care extends its hold.

2. Any resources provided for this new CAP program must not come at the expense of the levels of support needed to maintain and expand those programs that are already targeted at providing desperately- needed services and care to low income, largely uninsured populations programs like the health centers, the National Health Service Corps, the Ryan White CARE Act programs, and others as well. This is particularly important since, under the model proposed by HHS, the new CAP program will not support the direct provision of health care services, except for filling limited service gaps in such areas as mental health or oral health.3. Because true safety net providers -- those, I repeat, with a legal obligation to provide care to persons who cannot afford to pay -- are at the very core of health care delivery for the uninsured in local communities today, and have years of experience and the resulting expertise in organizing the provision of care for this population, then any local effort that is funded by the CAP program must clearly include local safety net providers, not just as participants but as core decision-makers and grant recipients. I should add that the HHS version of the CAP program is patterned after two similar initiatives undertaken in recent years by major philanthropic foundations (the Kellogg Foundation and 'the Robert Wood Johnson Foundation); and while these two new efforts are still in the earliest stages of operation, the experience of safety net providers with their locally-funded organizations has been mixed at best.

We intend to monitor closely the implementation of the new CAP program and to let members of both the Administration and the Congress know of the results. For the moment, I would say that we remain cautiously optimistic and hopeful that the new program will work, but with some serious concerns over the potential for confusion and duplication of effort when just the opposite is needed.

Thank you for this opportunity to present our views. We look forward to working with all the members of the Committee to improve and expand access to vital health care services for many more of America's uninsured and underserved.

END

LOAD-DATE: March 24, 2000




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