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Copyright 2000 eMediaMillWorks, Inc. 
(f/k/a Federal Document Clearing House, Inc.)  
Federal Document Clearing House Congressional Testimony

October 9, 2000, Monday

SECTION: CAPITOL HILL HEARING TESTIMONY

LENGTH: 5334 words

COMMITTEE: SENATE JUDICIARY

HEADLINE: TESTIMONY PRIVACY AND COPYRIGHT ISSUES IN THE HIGH TECH ECONOMY

TESTIMONY-BY: D. BRENT ISRAELSEN, , ESQ. PRESIDENT AND CEO

AFFILIATION: ,ILUMIN CORPORATION

BODY:
October 9, 2000 D. Brent Israelsen, Esq. President and CEO, iLumin Corporation Senate Judiciary Committee Field Hearing Speaker Introduction D. Brent Israelsen is a 1982 graduate of the J. Reuben Clark Law School at Brigham Young University. Mr. Israelsen served as Special Assistant to the Deputy Solicitor at the US Department of the Interior from August 1982 until June 1983 before becoming a law clerk to the Honorable Moody R. Tidwell, III at the United State Claims Court. From October 1984 until August 1993, Mr. Israelsen practiced law in the Washington, DC Office of the International law firm of Morgan Lewis & Bockius where he focused on technology and federal government procurement issues. In August of 1993 through May of 1995, Mr. Israelsen served as President of Jurisoft, a division of Lexis-Nexis. Mr. Israelsen co-founded the Utah Electronic Law and Commerce Partnership (www.uelcp.org) and served as a member of the Utah Electronic Commerce Council. Company Overview Founded in 1996 by Mr. Israelsen, iLumin Corporation (www.ilumin.com) is a privately held, Utah-based company that delivers Internet infrastructure technology and services that enable enforceable online transactions that accelerate the closure of business, financial, government and consumer transactions in the New Economy. Introductory Remarks On July 4, 1776, fifty-six men, risking their lives for their vision of a better future, put pen to paper to sign the Declaration of Independence, decisively publishing, declaring and binding themselves to the principles of freedom enumerated therein. These were the visionary leaders who laid the foundation for the future prosperity of this great nation. More than two hundred years later, Governor Michael Leavitt of Utah, another visionary leader, signed into law on March 9, 1995 the nation's first Digital Signature Act, setting the course towards a digital future for the State of Utah. This Act, for the first time anywhere in the world, established legal parity between digitally- signed electronic documents and manually-signed paper documents. On June 30, 2000, President Bill Clinton extended the digital economy to the federal government and across all states by signing into law the Electronic Signatures in Global and National Commerce Act (E-SIGN) using a computer terminal and a digital signature (provided by a Digital Signature Trust, a Utah company). At this historic signing, President Clinton firmly published, declared and bound the nation to a digital future with the use of his digital signature. This event, combined with the passage in 1998 of the Government Paperwork Elimination Act (which requires full digital access to the federal government by 2003), marked a major endorsement by the federal government in support of a revolutionary movement towards a digital future. With these actions, the federal government has laid the foundation required to fully unleash the potential of E-Commerce in the New Economy. While there are still some problems that must be addressed, we need to keep moving forward in our quest for a more efficient digital economy. Today, we meet with you, Senator Hatch, to discuss what Utah companies, generally, and what iLumin Corporation, specifically, are doing to further the digital revolution, and what government can do to help facilitate the process. E-Commerce Overview Today, e-commerce can best be described as buying books, flowers and Furby's_ over the Internet. These are essentially credit card transactions where the merchant is willing to bear the risk of loss if the purchaser repudiates responsibility for the transaction. While this level of e-commerce has gotten us out of the starting blocks, the real growth (as projected by analysts) comes at the next level of e-commerce. Instead of just buying books, flowers and Furby's (and airline tickets and CDs), the next level of e-commerce relies upon the execution of legally- binding documents over the Internet that will allow the purchase of cars, houses and companies. The federal E-SIGN legislation opens the door for these types of transactions. However, we must still address other problems in order to benefit fully from the opportunities offered by the E-SIGN legislation. The primary issue impeding rapid growth in e-commerce is the issue of trust. In a 1998 survey of technology executives, Ernst & Young concluded: "Lack of trust has emerged as the overwhelming leading barrier to the continued growth of electronic commerce." Ernst & Young/ITAA Survey of Technology Executives Feb 1998 How do we cloak e-commerce with a mantel of trust sufficient to encourage broad participation in the digital economy? In order to be trustworthy, iLumin believes that an e-commerce transaction must have the following attributes: private and secure, enforceable and auditable, and automated and efficient. Private and Secure In reality, there are strong parallels between the paper world and the electronic world with respect to privacy and security. The differences are those of scope and speed. We are generally comfortable transacting business in the paper world because we have grown comfortable with the risks associated with paper-based transactions. We are generally uncomfortable transacting business in the electronic world because we don't fully understand the risks and we lack clear guidelines and processes that will allow us to comfortably quantify those risks. Paper is old technology that provides little to no privacy or security, yet, over time, we have grown to trust and rely on paper-based transactions. Information transmitted on paper can easily be intercepted through the mail, courier or even fax-based systems. Many hands and eyes have access to information on paper throughout the entire transaction process. After the transaction process is complete, paper documents are stored and can be easily accessed. Finally, even though a transaction may be paper-based, most of the data on that paper is stored electronically already. By applying new technologies to old problems, we can improve privacy and security in the electronic world over what we currently live with in the paper world. Not unlike its role in the current paper-based transaction processes, government needs to play a similar role in determining policy and alleviating unnecessary public fears. The passage of digital legislation at both the state and federal levels is a major step forward. However, government needs to continue to work closely with business, government and private entities to establish a legal framework and basic guidelines surrounding pertinent issues such as privacy and security. According to a March 2000 Harris poll conducted for Business Week, a company's privacy policy would encourage consumers to use the internet more, to purchase from that company, register on that company's web site, and participate in online transactions with that company. TRUSTe.org provides additional insight into web-users perceptions regarding the disclosure of information and privacy policies. Drawing from a Harris/Westin survey, TRUSTe.org indicated that sixty-three percent of users that are now reluctant to provide personal information online say they would divulge information if Web sites disclose clearly how the information will be used. Referring to a BCG Survey, TRUSTe.org indicated that users are two to three times more willing to provide sensitive information to companies that disclose their information gathering and dissemination practices. A public-private partnership, working to help establish clearer policies and guidelines regarding use of information and disclosure of privacy and security policies on web sites, would help alleviate current fears and help grow trust in e-commerce. Enforceability and Auditability In the paper world, enforceability comes in the form of a signature on a paper document. With current technology and the recently enacted federal legislation, an electronic equivalent is now available. However, not everyone is ready to step forward and use the electronic equivalent. The biggest issue is cultural ---- paper is a 4,000 year-old technology. We are comfortable holding paper in our hands and filing it in our filing cabinets. We are quickly making the cultural transition from a paper world to a digital world. Government can help speed up this transition by proactively participating in electronic transactions and accepting electronic filings or submissions of information. Another issue impacting the move to a digital future is one of authenticating the participants in digital transaction. Under a paper paradigm, personal interaction or notaries authenticate the participants in a transaction. Under a Public Key Infrastructure (PKI) approach, Certificate Authorities (CA) act as the digital equivalent of the notaries of the paper world. In fact, the E- Sign legislation permits digital notaries to fulfill the notary function. Current digital signature technology, combined with the authentication function, provides greater ability to identify and authenticate individuals signing an electronic document while providing a more detailed, unalterable ability to create and keep a complete audit history of an electronic transaction. However, to take full advantage of current technology and legislation, government needs to help clarify the scope and applicability of current legislation to avoid confusion. Government must also work with businesses, government and private entities to establish a framework and guidelines to enable cross- certification of Certificate Authorities and to define uniform Transaction Policy Statements for digital signatures applicable to government transactions. Efficiency and Automation To achieve the full benefits of the digital economy, government must facilitate enforceable online transactions and provide digital access to government services. The passage of the Government Paperwork Elimination Act of 1998 lays the foundation for digital access to federal government services. In discussing the need for the Government Paperwork Elimination Act, Senator Abraham of Michigan noted that Americans spend over $600B a year filling out, documenting and handling government paperwork--- a huge loss of time and money and a drain on the economy --- that must be brought under control. In describing the Act, Senator Abraham stated: " It would require Federal agencies to make versions of their forms available online and allow people to submit these forms with digital signatures instead of handwritten ones. It also sets up a process by which commercially developed digital signatures can be used in submitting forms to the government and permits the digital storage of federal documents." The federal E-SIGN legislation provides the legal infrastructure required to implement the Government Paperwork Elimination Act. Now federal agencies are required, by 2003, to make their forms available electronically so they can be filled out, signed and filed with agencies electronically. While this is a good start, more is needed to spur government forward in adopting a digital future. While we are not advocating mandatory usage of digital transactions, we are advocating mandatory availability of digital transactions across all segments of the economy for those who would like to use them. iLumin's Automated Enforceable Online Transactions iLumin defines an automated enforceable online transaction as one that fully incorporates the requirements of privacy and security, enforceability and auditability, and efficiency and automation. Automated enforceable online transactions bridge the opposing paradigms of data automation in the information technology world and document enforceability in the legal world. iLumin's Digital HandshakeO Server enables the execution of automated enforceable online transactions and helps infuse trust in the rapidly- expanding digital economy. (www.ilumin.com). Building on Utah's leadership in the digital economy, iLumin used its Digital Handshake Server_ to complete the world's first online home refinance in Utah County on June 29, 2000. Additional iLumin industry firsts include: _ February 1999 - Utah's Third District Court, enabled by technology jointly developed by iLumin and the Administrative Office of the Utah Courts, becomes the first court in the United States to accept digitally-signed legal filings via the Internet. _ March 1999 - Governor Leavitt of Utah signs the Digital State Act into law using iLumin's Online Signing Room and a digital certificate issued by UserTrust, another Utah company, becoming one of the first Governors to sign legislation electronically. _ September 1999 _ The Utah Country Recorder, using iLumin technology, becomes the first in the United States to electronically record a legally-binding, digitally-signed deed affecting the transfer of real property. _ And on October 1 and 2, 2000, using iLumin's Digital Handshake Server, the first transactions executed under the federal E-SIGN Legislation, including: The first venture capital equity investment (completed 10 minutes after the E-SIGN legislation went into effect) Closing of two real estate transactions (Utah and Massachusetts) and the first purchase of a promissory note under the E-SIGN legislation by Freddie Mac in the secondary mortgage market The first automobile purchase and automobile financing was executed under the E-SIGN legislation The first corporate acquisition conducted under the E-SIGN legislation The execution of the first W-4 form conducted under the E-SIGN legislation iLumin's leadership in Utah, in the nation, and in the world continues to expand the reaches of e-commerce and to push forward the boundaries of our digital future. How iLumin's Digital Handshake Server_ Makes Our Future Easier E-commerce technologies like iLumin's Digital Handshake Server, combined with digital signatures, will change the way we do business in the future. Imagine purchasing your next car completely online, from selection to purchase to registration, from an Internet terminal at your office. Imagine closing on your new home from the comfort of your apartment on a Friday evening and moving in on Saturday morning. Imagine applying for and closing on a business loan, obtaining a business license, and leasing your new office space, all with the click of a button, from the comfort of your new home. This can all be possible because of the Internet, the E-Sign legislation and digital signatures, and applications such as iLumin's Digital Handshake Server. The benefits of living in the New Economy are many. However, the primary benefits can be summarized as huge savings of time and money for all participants in the digital economy. Other benefits flowing directly from iLumin's technology include the following: iLumin's Digital Handshake Server enables a much higher level of privacy and security for businesses, governments and consumers, provides full enforceability and auditability of online transactions, and facilitates efficiency through full automation of a digital transaction from start to finish. iLumin's Digital Handshake Server delivers the technology necessary to accelerate the closure of business, financial, government and personal transactions and removes the hassle of doing business by humanizing technology. iLumin's Digital Handshake Server is the first fully automated technology solution that enables people to securely and privately complete a legally-binding online transaction from start to finish while integrating with existing information technology and e-business infrastructures, thus eliminating the costly re-keying of data. Finally, iLumin's Digital Handshake Server technology dramatically reduces the time, costs, inefficiencies and errors associated with today's labor-intensive, paper-based, transaction processes. Policy Recommendations What policies should the government be pursuing to further electronic commerce? The role of the government in the digital economy is to encourage trust in the e-commerce marketplace. This should not be done through burdensome and restrictive government regulations that can stifle the growth of e-commerce, but through a combination of limited legislative frameworks to protect those who can't protect themselves, combined with prudent business practices implemented through complete and accurate disclosure statements and negotiated contractual relationships. So far the government has done a good job in balancing the need for limited legislation with the need to allow e-commerce to develop within the confines of the private sector. Examples of key legislative enactments that provide needed guidance and protection without overreaching and unnecessarily interfering with a rapidly-changing and vibrant digital economy include the federal E-SIGN legislation, the Cyber-Squatting legislation, updates to copyright and patent legislation, and legislation protecting children on the Internet. Additional government focus is required with respect to the following: Expand the federal E-SIGN legislation to encompass all transactions, including all government actions and transactions, providing participation on a voluntary basis by anyone who chooses to participate in the digital economy. Consider additional digital signature legislation that provides governments, businesses and consumers with the flexibility to implement different levels of authentication security for different types of transactions. For example, greater authentication of the parties is required for a completing a mortgage transaction online than for purchasing a fishing license online. Establish a minimal legislative framework governing protection of privacy and security in digital transactions that sets forth basic processes and guidelines for government, businesses and consumers implementing privacy policies describing the use of personal and business information in the digital economy. Conclusion In summary, the government should continue to provide limited legislative structure and guidelines while working with the private sector to encourage, monitor, and, where necessary, to enforce the basic laws and guidelines already set forth. The government can further facilitate our transition to a digital future by helping build trust surrounding the privacy and security of information by: encouraging companies to comply with existing privacy and security laws and regulations; encouraging companies to develop privacy and security policies for the data they collect; monitoring whether companies comply with their privacy and security policies; and enforcing existing laws and regulations regarding fraudulent business practices against those companies that fail to comply with their privacy and security policies. Thank you for the opportunity to testify this morning.

LOAD-DATE: November 8, 2000, Wednesday




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