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Copyright 1999 The Buffalo News  
The Buffalo News

March 14, 1999, Sunday, FINAL EDITION

SECTION: BUSINESS, Pg. 11B

LENGTH: 1149 words

HEADLINE: WILL YOUR COMPUTER TATTLE ON YOU?

BYLINE: FRED O. WILLIAMS; News Business Reporter

BODY:


Online she was "Amber," a maiden in an Internet fantasy game played by real people with fictional identities.

But then the 25-year-old Grand Island woman decided she wanted to meet "Teclis," a virtual knight in the computer role game. To meet him in real life, she had to drop the digital mask and reveal her true identity.

It's a decision Internet users face daily, in less heightened circumstances. Should I type in my name and address for free access to a newspaper site? Should I give my credit card number to buy a CD? But now, privacy advocates fear that the decision to reveal personal information online will be taken out of individuals' hands.

By branding an electronic serial number onto each of its Pentium III chips, Intel Corp. may put an end to the Net's anonymity and let corporations track users' every electronic move, privacy groups charge.

The chip, released by Intel this month, contains an I.D. number electronically embedded in its processor as an aid to on-line commercial transactions, Intel says. Web sites can read the number from the processor to help verify the computer user's identity. Intel said the serial number has an on-off switch that leaves consumers in control of their information, but privacy advocates doubt the switch's effectiveness.

"The question is, do we need to turn the Net into some kind of police state to transact commerce -- we don't think that's necessary," said Avi Schwartz, policy analyst at the Center for Democracy and Technology in Washington, D.C.

But Internet commerce advocates -- including some in Buffalo -- said that overblown privacy fears shouldn't get in the way of identification systems that will benefit consumers and make the Internet a safe place for new ways of doing business.

"Information is a form of currency," said Paul Bandrowski, president of Reciprocal, formerly Rights Exchange Inc. in Buffalo.

Consumers are often willing to trade some information in return for discounts or free use of online services. Making that information verifiable by linking it to Intel's serial number would be worth much to online companies, he said.

"They (marketers) may say, 'I'll give you 50 percent off if you tell me who you are,' " Bandrowski said.

The Center for Democracy and Technology is set to meet Monday with the Federal Trade Commission on its request for an injunction against Intel's numbered chip. Three other consumer groups joined the Feb. 26 filing against Intel on grounds the processor serial number will harm consumers.

As questions swirled about Intel's chip, Microsoft confirmed that its Windows 98 operating system also contains an embedded serial number. The number, capable of being read by Web sites, is linked to the computer owner's name and address in Microsoft's records when customers register their software.

The revelations drew a response in Albany as well as Washington. Attorney General Eliot Spitzer established an Internet Bureau within the Department of Law and submitted two online privacy bills to the state Legislature. One would block junk e-mail; the other restricts Web site operators from selling surfers' personal information such as name, address and social security number.

The scenario that worries privacy advocates is that, by tracking the digital fingerprint left by Intel's chip as you browse the Internet, marketers will know everything that you read, buy and see online. By linking that identifying number with existing databases of public information -- such as names and addresses -- a strikingly detailed profile can be built.

"People were surprised that the book Monica Lewinsky bought could be tracked through her credit card number," Schwartz said. "Imagine if not only everything you bought, but everything you looked at could be tracked through one number."

Once issued, I.D. numbers have a way of making themselves indispensable, taking choice out of users hands, the CDT argues. For example, Social Security numbers are required information in many situations that have nothing to do with Social Security, the CDT argues. A processor I.D. number could similarly become woven deeply into online activity, overwhelming the original intention of user choice.

"As the information age advances, consumers are quickly losing the ability to control disclosure of private information about themselves and their families," Spitzer said.

Protection against piracy

But the information age is also a headache for companies that distribute music, movies, software and other digital products that can be copied by computers.

Anti-piracy systems need a way to identify individual computers, Bandrowski said, to ensure that products aren't used on unauthorized machines. For example, Circuit City's "Divx" video format, for metered-use DVD discs, uses special video players that are encoded with a unique digital signature.

The copy protection system that Buffalo's Reciprocal is testing loads its own software-based I.D. number into a computer's internal records. But having the number physically embedded in the system's hardware is a more tamper-proof I.D. tag, Bandrowski said.

Consumers will still be able to decide whether to allow their Pentium III chip to disclose its digital I.D. number, he added.

"The intent is not to steal information from them (consumers) or eliminate privacy," he said. "It's up to consumers to decide how they buy."

Sales of the Pentium III apparently haven't been affected by the outcry over privacy. The chip is selling slightly ahead of Intel's own forecasts, a company official said recently. Most PC buyers are businesses, which are less sensitive to privacy and more concerned about network security -- a selling point for the Pentium serial number.

The issues of online identity and accountability are more than academic far Internet users in Western New York.

In January, 10-year-old Derrick Wollert of Orchard Park was banned for life by America Online after claiming to be an AOL agent in an e-mail message. AOL later reversed its decision, but the Draconian policy illustrates how seriously online services take acts of misrepresentation.

"On the Internet, you are who you say you are," said Kirk Miller, vice president of the access provider Prime Communications in Amherst.

Guards against imposters

Without secure identification methods online, people posing as service agents can obtain passwords and other valuable information from unsuspecting users.

For "Amber" who did not want her real name used, taking the step to reveal personal information turned out well. She exchanged pictures with her online romantic partner, a 20-year-old college student from England. Pleased at what she saw, she met him last year.

The virtual romance managed the transition to the real world, and the couple were reunited last month for a visit during Valentine's Day weekend.

LOAD-DATE: March 16, 1999




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