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Copyright 1999 Times Publishing Company  
St. Petersburg Times

September 21, 1999, Tuesday

SECTION: CITRUS TIMES; GUEST COLUMN; Pg. 3

DISTRIBUTION: CITRUS TIMES

LENGTH: 669 words

HEADLINE: Protecting your privacy on the Internet

BYLINE: Dorothy Teuton

BODY:
 There is so much to do in cyberspace. You could visit a museum, get the latest news, enter a chat room, learn about parenting, purchase a bond or e-mail a letter. Once you've started, your curiosity and interests will lead you to even more sites.

When you enter a Web site, look for a privacy policy. It should answer your questions about accuracy, access, security and control of personal information, as well as how information will be used and whether it will be provided to third parties. Information is gathered on the Internet both directly and indirectly. When you enter a chat room discussion, leave a message on a bulletin board, enter a contest or order a product, you directly and knowingly send information into cyberspace. Often a Web site may require information from you as the "toll" you pay to enter. Data can also be gathered indirectly, without your knowledge.

For example, your travels around a Web site can be tracked by a file called a "cookie" left on your computer's hard drive on your first visit to that site. When you revisit the site, it will open the cookie file and access the stored information so it will know how to greet you. You may even be welcomed by name. If you linger over a product or subject that interests you, it will be noted, and soon, you may see ads on the site that look as if they've been custom-tailored for you. As Web sites gather information directly and indirectly, they can collect a complete data picture of you and your family. This kind of information is valuable to marketers because it helps them target their sales efforts.

It's difficult to be anonymous once you've ventured into cyberspace. Expect to receive unsolicited advertising, e-mail, even personalized ads that seem to know you. This so-called junk e-mail can be a nuisance, even a scam. If it looks questionable, simply delete it.

As with anywhere else, cyberspace has its share of con men. Guard your password. It is the key to your account. People who work for your service provider should never request your password. If they do, refuse the request and report the incident to your service provider immediately.

When shopping online, be careful about revealing your Social Security or credit card number and shipping address. Many Web sites scramble or encrypt information like that to ensure the safety of your personal data. Look at the privacy policy for information about how the Web sites you visit scramble or encrypt your personal data. This technology is improving rapidly, but still is not foolproof.

Concerns about loss of privacy are not new. But the computer's ability to gather and sort vast amounts of data and the Internet's ability to distribute it globally, magnify those concerns.

To a large extent, privacy is up to you when you enter a Web site. Sites that are most sensitive to your privacy concerns not only have privacy policies but also display them clearly and conspicuously, offer you a choice to share your personal information or restrict its use and explain how your information will be used.

Credit rights and other consumer protection laws apply to Internet transactions. If you have a problem, tell a law enforcement or consumer protection agency.

Be aware that when you enter a chat room, others can know you are there and can even e-mail you once you start chatting. To remain anonymous, you may want to use a nickname for your screen name.

You can be defrauded online. If an offer is too hard to believe, don't believe it.

People aren't always who they seem to be. Be careful about giving out credit card numbers, Social Security number, phone number and home address.

E-mail is relatively private, but not completely. Don't put anything into an electronic message that you wouldn't want to see posted on a neighborhood bulletin board.

- Dorothy Teuton is executive director of the Suncoast Better Business Federation, 6460 W Gulf to Lake Highway, Crystal River. Call 795-3547 in Citrus County or 307-9222 in Marion County.



LOAD-DATE: September 21, 1999




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