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Copyright 1999 Gannett Company, Inc.  
USA TODAY

July 2, 1999, Friday, FINAL EDITION

SECTION: MONEY; Pg. 6B

LENGTH: 1111 words

HEADLINE: Protect your Social Security number Don't be a victim of identity theft

BYLINE: Christine Dugas

BODY:
Laura Thomason went to her dentist for what she thought would
be a routine cleaning on May 25. Instead, she was denied treatment
because she refused to divulge her Social Security number.


"I said, 'You don't need it for billing. You have my driver's
license and credit card numbers, and I've been treated here before.'
" The receptionist left to confer with the dentist, and Thomason
says she heard him say: "Show her the door."
But that wasn't all. At that moment, Thomason's husband was in
the dentist's chair. Even though he had given the office his Social
Security number, the receptionist told him he would have to leave,
too.


No federal law prevents businesses from asking for your Social
Security number -- which can be used as a key to your credit report
and other private financial information.


Of course, you are under no obligation to comply. If you decide
not to give your number, your doctor or cable TV company can refuse
to do business with you.


"It's troubling, especially when a company like a cable TV service
has a monopoly," says Beth Givens, director of the Privacy Rights
Clearinghouse in San Diego. "You can't go anywhere else."


By contrast, federal, state and local government agencies are
regulated by the Privacy Act of 1974. It requires them to explain
whether your Social Security number is mandatory or optional,
how the number will be used and under what law or authority the
number is requested.


More than 390 million Social Security numbers (SSNs) have been
issued since Social Security began in 1936. The numbers are the
most widely used identification numbers in the USA.


SSNs are used by the IRS to identify taxpayers, by the armed forces
to identify personnel and by Medicare. Federal law requires financial
institutions to have the SSNs of all customers.


"It is the key number used in issuing credit. (But) having it
so readily available exposes you to fraud," says Mari Frank,
a lawyer and author of Identity Theft Survival Kit. Frank
should know.


On Aug. 16, 1996, she got a call from Bank of New York asking
why she hadn't paid her $ 11,000 credit card bill. She explained
that she didn't have a card with the bank. Nevertheless, the bank
sold the account to a collection agency, and she began receiving
threatening calls.


Eventually, Frank learned that a woman in Ventura, Calif., four
hours from her home, was impersonating her. The police arrested
the woman, but Frank was left to clean up $ 50,000 in fraudulent
debts.


It took her about 500 hours of work and five boxes of correspondence.
"I'm an attorney, but even for me, it was overwhelming," she
says.


Identity theft has become epidemic. Trans Union, one of the big
three credit agencies, got about 388,000 requests for help from
victims last year. The Secret Service made 9,500 arrests in 1997,
up from 8,800 two years earlier.


Identity theft is usually a low-tech crime. Because Social Security
numbers are so widely used, thieves can scavenge for them through
discarded mail or grab mail from mailboxes before you get it.


And if your wallet is stolen, it probably will contain a blueprint
to your identity, because a number of states still use SSNs as
driver's license numbers.


If you provide your Social Security number on an application form,
don't be shy about asking where the information will be stored
and who will have access to it.


When Steve Shatnawi of Santa Rosa, Calif., joined a health club
several years ago, he filled out an application, including his
SSN. The club kept the forms in an unlocked file cabinet. An employee
used the information to pass himself off as Shatnawi, opening
bogus bank accounts and writing about $ 9,000 in bad checks, says
Brett McKague, Shatnawi's lawyer.


Relief may be on the horizon. Rep. Gerald Kleczka, D-Wis., has
introduced a bill that would, among other things, prohibit commercial
use of SSNs without the owner's written consent.


In most cases, it would be illegal to refuse goods and services
to someone who doesn't want to disclose his or her Social Security
number.





Do's, don'ts for passwords


Experts say the most secure passwords combine letters, in both
upper- and lowercase, numbers and punctuation marks. But don't
make it so complicated that you'll forget it.


And don't write down your password, unless it is disguised as
something else. For example, you might list it as the street number
for a fictitious Aunt Sally in your address book.


If you are really absent-minded, ask your bank to store a question
in your file that only you can answer, says Beth Givens, director
of the Privacy Rights Clearinghouse. The answer would be your
password. Then, if you forget it, the bank can ask the question
to prompt you. For example, who was your best friend in first
grade?


Do not use:

* All or part of your Social Security number or current
address.


* Your birth date or the birth dates of family members.


* Your maiden name or your mother's maiden name.


Do use:

* Obscure names few others would know, such as the name
of your first pet.


* A sports statistic that has special meaning to you.


* A line of poetry or a Bible verse -- use the first or
last letter of each word.


Tips for safeguarding your identity


* If your employer uses Social Security numbers (SSNs)
for identification numbers on badges or parking permits, ask if
they will use an another number.


* Never volunteer your Social Security number to unsolicited
telephone callers.


* Do not keep your Social Security card or other cards
bearing your SSN in your wallet.


* If your health insurer or state department of motor vehicles
uses SSNs as an identification number, ask for an alternative
number.


* If you decide to give your SSN to a company or doctor's
office, ask how it will be stored and who will have access to
it.


* Before you throw away letters, financial documents, credit
card receipts, credit offers or the like, tear them up or shred
them.


Some helpful Web sites:


* Privacy Rights Clearinghouse, www.privacyrights.org


* U.S. Public Interest Research Group, www.pirg.org, click
on consumers, then pick personal privacy


* Electronic Privacy Information Center, www.epic.org


* American Civil Liberties Union, www.aclu.org, click on
privacy


* Mari Frank, author and victim of identity theft, www.identitytheft.org


* Privacy Times, a biweekly newsletter, www.privacytimes.com


* Social Security Publication 05-10064, When Someone
Misuses Your Social Security Number
, www.ssa.gov/pubs/10064.html


GRAPHIC: GRAPHIC, B/W, Jerry Mosemak, USA TODAY, Source: Louis Harris & Associates for Privacy & American Business (BAR GRAPH); PHOTO, B/W; Frank

LOAD-DATE: July 02, 1999




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