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Copyright 1999 The Washington Post  
The Washington Post

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April 17, 1999, Saturday, Final Edition

SECTION: FINANCIAL; Pg. E01

LENGTH: 1115 words

HEADLINE: Digital-Age Snoops Hire Lobbyist, Make Headway on Hill

BYLINE: Robert O'Harrow Jr., Washington Post Staff Writer

BODY:


They work in the shadows, sweeping up information about people and selling the dossiers for a profit. And by their very nature, private investigators, asset searchers and other data brokers use unconventional means to get what their clients want.

But after being threatened with a crackdown from legislators last summer, these Digital Age snoops have turned to the most traditional of Capitol Hill ways to fight back: They formed an advocacy group, pooled their money and hired a lobbyist.

So far they have managed to insert language in a major banking bill, recently approved by the House Banking Committee, that would shield some of their activities from new privacy restrictions -- even though it's difficult to find many people who support what they do. Indeed, only a few months ago powerful House members said the activities of these data brokers may be illegal and vowed to shut them down. Banking regulators also cautioned national banks to better defend themselves from "this invasion of their customers' privacy." Nevertheless, the advocacy group -- the Coalition to Amend the Financial Information Privacy Act -- is hoping in typical Washington fashion to leverage its recent victory into even more protections for the burgeoning information industry.

"The camel got its nose under the tent," said a coalition official in the group's April newsletter, commenting on "the tangible result of CAFPA influence."

"While Congress was mired in impeachment this winter, CAFPA mobilized to confront this year's financial privacy legislation," the newsletter said. "CAFPA moved swiftly to retain a high-powered Washington lobbyist, bolster its media campaign and double its efforts at garnering support from a wide range of industry groups." The group is so new that information on how much it spent lobbying the issue or contributing to members of Congress is not yet available.

No one knows for sure how many data brokers are out there. Brokers say their leading customers include lawyers, debt collectors and police, who buy the data to help in civil lawsuits, divorces and investigations. Prices vary from a little more than $ 100 for a modest search to several thousand dollars for a look at banks nationwide and a report that includes information about stocks, mutual funds and safe-deposit boxes.

Data brokers have one prime goal -- they want to keep making so-called pretext calls. That's the practice of calling a clerk at a bank or other business, posing as a private individual and using readily available personal data, such as a Social Security number, to coax the clerk into sharing information about the targeted person's account balances, stock holdings and the like.

Pretext calls seem to fall in a gray area of various federal and state laws, but they have begun to draw fire from law enforcement authorities throughout the nation.

Brokers have been prosecuted for making pretext calls in Massachusetts and Connecticut. Last summer the Office of the Comptroller of the Currency warned national banks to use better passwords and other measures to protect customer information from such intrusions. "Just a couple of years ago, banks and other financial institutions were not facing this kind of assault," said then-acting comptroller Julie L. Williams.

Rep. Jim Leach (R-Iowa), chairman of the House Banking Committee, proposed making pretext calls a federal crime as part of a giant bill to revamp the financial services industry. "The lack of controls are extraordinary," Leach said last year.

But last month, when it came time to approve that bill, the Banking Committee said licensed private investigators and their employees could continue the practice -- as long as they were helping to track down the assets of deadbeat dads.

That was a fine start for the information brokers.

"Though child support makes up a relatively small percentage of the asset research work conducted by investigators, this is a significant development since it proves that Congress is amenable," the group said on its World Wide Web site. "In addition, this event sets a precedent for exemption of other segments of asset research such as judgments and matrimonial work."

The loophole is a single paragraph in a 375-page document. Consumer activists view it as an example of Congress's ambivalence toward consumer privacy, noting that legislators seem willing to permit almost any measure -- even one that some authorities have deemed illegal -- that promises to track down deadbeat dads.

"They wrap themselves in child support. Everybody's for going after people who don't pay their child support. But they're using children as an excuse to make a law unworkable," said Edmund Mierzwinski, a consumer advocate for the U.S. Public Interest Research Group. "What good are financial privacy laws if loopholes allow shady operators to track you down?"

Robert Douglas, a private investigator who testified before the Banking Committee against pretext calling, said what information brokers "are really after is a blanket exception for private investigators and information brokers to use pretext to access people's personal financial information."

Rep. Ed Royce (R-Calif.), who had originally pushed for an exemption that would give private investigators almost complete leeway, said current means of obtaining a subpoena for financial information are too cumbersome. Royce said he believe deadbeat dads often hide their assets.

"The question I have is, 'Shouldn't we be attentive to this problem?' " Royce said. "The same principle that applies to child support also applies to alimony and to debts."

Leach consented to the language because it appeared that other committee members might delay the bill unless the exemption was included, according to David Runkel, the banking committee spokesman. "We were running out of time on getting this bill through, so it was accepted and put in," he said.

Rep. Edward J. Markey (D-Mass.), a member of the Commerce Committee, which has until mid-May to review the legislation before it is voted on by the full House, said the bill also exempts banks from any civil liability for handing out customers' information -- or for pretext calling themselves. Markey said he will try to remove the language.

Coalition lobbyist James J. Butera declined to comment on the issue. Butera said members of the group did not plan to return telephone calls and electronic-mail messages.

In the group's newsletter, however, an official signaled its intentions: "All professionals who share a common interest must strive to form a broader coalition if we expect our legislators to consider additional amendments."

LOAD-DATE: April 17, 1999




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