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Copyright 2000 Federal News Service, Inc.  
Federal News Service

April 11, 2000, Tuesday

SECTION: PREPARED TESTIMONY

LENGTH: 2581 words

HEADLINE: PREPARED TESTIMONY OF PETER F. HARTER VICE PRESIDENT GLOBAL PUBLIC POLICY AND STANDARDS EMUSIC.COM, INC.
 
BEFORE THE HOUSE COMMITTEE ON COMMERCE SUBCOMMITTEE ON TELECOMMUNICATIONS, TRADE AND CONSUMER PROTECTION
 
SUBJECT - "INTERNET CONTENT: ALL DRESSED UP WITH NO PLACE TO GO"

BODY:
 Mr. Chairman and members of the Committee. It is a pleasure to appear before you to discuss the broadband revolution that is taking place today on the Internet. My company, EMusic.com, Inc., is the world's leader in online, Internet-based distribution of downloadable, digital electronic music. We are a key player in that broadband revolution, and can report to you that the new commercial, educational and recreational opportunities that broadband-based Internet content promises to make available will transform America's communications and economic system in very profound ways, for the benefit of all Americans, and indeed the entire world.

Introduction There has been much discussion of broadband as a form of Internet transport, that is, a "faster pipe" to bring the Internet into the homes and offices of Americans and throughout the world. But in reality, broadband is about far more than mere transmission speed alone; it is about the new and exciting forms of rich, interactive digital content that this high-speed transmission supports. Just as television replaced movie theater newsreels, and now 24-hour cable news channels have virtually supplanted the once-dominant network news divisions, broadband will allow not just faster content, but new forms of digital-based information. This feature-rich content-- making the Internet an interactive experience instead of an adventure through static World Wide Web pages--is just beginning to appear. EMusic and the digital music revolution are the vanguards of broadband content, but we are just the start. Ten years ago the telephone companies were all abuzz about "fiber to the home" and the promise of interactive television. Like many false starts on the way to the Information Superhighway, that one turned out to be a clear dead-end. But now, Digital Subscriber Line(DSL) services, cable modems and fixed wireless services-- as well as satellite-delivered, locally cached broadband packet-switched networks are bulldozing away the underbrush of these old pipe dreams to create a new type of Internet. From the Bells to Covad, from Akami to Excite@Home and RoadRunner, among others, firms are building a new Internet infrastructure that will provide a platform for new Internet content. We in the content business are eagerly awaiting the continued development of this new, broadband Internet, because our businesses benefit directly from consumers' having access to a broadband Internet connection in all of America and throughout the world.

Since the explosive growth of the Internet began less than ten years ago, demand for Internet content has increased dramatically. Americans spend on average more than one hour online every day. More than 40 million Americans subscribe to an Internet service provider, and it is predicted that this number will double by 2005. Stephen King has published the first Internet novel, and the downloadable music service industry is changing the recording industry forever. In my roles as President of the Digital Media Association and member of the Board of The Progress and Freedom Foundation, I have been happy to observe the very rapid growth of membership. In just a short two years, DiMA has grown from a handful of founding companies to more than 50 companies in the audio and video products and services industry. These companies know how important public policy is and are working diligently to educate policy makers about digital media issues.

About EMusic.com

Let me take a few moments to tell you about EMusic. Since it was founded in January 1998, EMusic has established itself at the forefront of how new music will be discovered, delivered and enjoyed in the next decade. In addition to having the Internet's largest catalog of downloadable MP3 music available for purchase, EMusic operates one of the Web's most popular families of music-oriented Web sites--including Rolling Stone.com, EMusic.com, DownBeatJazz.com, and IUMA. The company is based in Redwood City, California, with regional offices in Chicago, Los Angeles, New York, Nashville and Austin.

EMusic.com is the Web's leading site for sampling and purchasing music in the MP3 format, which has become the standard in the digital distribution of music. Through direct relationships with leading artists and exclusive licensing agreements with over 650 independent record labels, EMusic.com offers music fans an expanding collection of more than 100,000 tracks for purchase-- individual tracks for 99 cents each or entire downloadable albums for $8.99. EMusic.com features top artists in all popular musical genres, such as Alternative (Bush, Kid Rock, They Might Be Giants, Frank Black), Punk (Blink-182, The Offspring, Pennywise), Jazz (Duke Ellington, Dizzy Gillespie, Louis Armstrong, Concord Records), Blues (John Lee Hooker, B.B. King, Buddy Guy), Hip Hop (Kool Keith, The Coup), Country (Willie Nelson, Merle Haggard, Patsy Cline), Rock (Phish, Goo Goo Dolls, David Crosby), World (Nusrat Fateh Ali Kahn, Lee "Scratch" Perry) and Vintage Pop (Liza Minnelli, Eartha Kitt, Judy Garland).

To give you an idea of how fast the downloadable music industry is growing, the company has now sold over 1 million songs in the popular MP3 format since its launch. This total includes single-track sales as well as tracks included as part of albums and special collections. In addition, we recently announced an exclusive deal to sell all of Elvis Costello's albums in MP3 format online.

I have brought a sample of EMusic services to demonstrate for the Committee how Internet content can work. (DEMONSTRATION.)

Broadband Content Needs Broadband Networks

Consumers' search for online music, film, video games, shopping and educational services in many cases is far greater than the supply of network facilities that must support it. Asso often happens, demand has outran technology. One reads in the news that the traffic from college students downloading the 300 greatest songs of all time has congested campus Internet servers. Many e-commerce shopping Web sites ground to a halt over Christmas, unable to serve the millions of Americans eager to do their shopping without braving the malls. Thus, though the services are there for consumers, access remains limited. The Internet needs the communications industry to catch up.

More importantly, Internet content has become increasingly rich, consisting of large data files that become interactive news, video and sound at the end user's computer. This richness of content requires large amounts of data to be transmitted efficiently, which is achieved through compression and decompression technologies (CODECs). MP3, for instance, a shorthand for MPEG-3, is a format initially developed for digital transmission of motion pictures. Because MP3 files can be either audio or video or both, they are perfectly suited for the digital transmission of music, and today are the dominant form in which digital music is stored, sold and transported over the Internet. EMusic principally sells its music in MP3 file format, but is in fact format agnostic, and will distribute content in whatever form is desired by consumers.

We are also particularly conscious of the need to provide legal, efficient mechanisms for the distribution of digital content that do not undermine the interests of musicians and other content creators. While the term MP3 has often been coupled to the concept of piracy, EMusic has proven the skeptics wrong by fashioning a viable revenue model for the sale of licensed MP3 files on the Internet.

But whether a digital music file is encoded in MP3, RealPlayer, LiquidAudio or any other CODEC format, it takes a huge amount of bandwidth to make downloadable music work seamlessly. For instance, EMusic is now offering, as a free cut, "Radio, Radio," a song from one of Elvis Costello's first albums in the 1970s. In MP3 format, this three-minute cut is a full 2.3MB (that's nearly the size of two 3.5" floppy disks). For those members of the Committee familiar with dial-up Internet services, even using the fastest 56 Kbps modem available (which provides an effective throughput of only three to five kilobytes per second), this song would take approximately 15 minutes to download. At ISDN speeds (144 Kbps), download time is reduced to about three minutes. And at T-1 or ADSL speeds (1.55Mbps), download time is something on the order of 30 seconds or less.

Without delving too far into the technical realm, the lesson is clear: feature-rich Internet content requires bandwidth, bandwidth and more bandwidth. The ubiquitous availability of high-speed Internet connections will create a sea-change in the distribution of digital information of all sorts. Not only will consumers be able to get more and faster content, they will get higher quality content. Soon the compression loss that is inherent in squeezing broadband content into the narrow, slow confines of dial-up connections will be a thing of the past. No longer will streaming video look like a Keystone Cops silent film when delivered over a truly broadband Internet.

Public Policy for Accelerating Broadband Deployment

The communications industry is striving to meet the needs of Internet content. EMusic applauds the efforts of this industry to provide broadband capability to consumers. Cable modems and DSL technologies are leading the way, providing Internet connectivity at speeds 20 to 100 times faster than dial-up modems. These technologies make seamless, high-resolution Internet and data communication possible, enabling Americans to access information and services as quickly from home as from any office building. The continuing development and deployment of broadband technology will truly build the Information Superhighway and give content providers like EMusic a path to every American home.

The Telecommunications Act of 1996 ("1996 Act"), fashioned by this Committee, has created a competitive marketplace that has spurred the fastest rollout of innovative communications technologies in history. Just two years ago, almost no one except corporate Internet users was able to get a high-speed Internet access service. Today is vastly different. The robustly competitive telecommunications environment forces prices down and increases carrier efficiencies. In addition, by unleashing competitive forces into the telecommunications arena, the 1996 Act has broad broadband connectivity to consumers at an unprecedented rate. Cable modems, DSL providers, and fixed wireless services connect millions of Americans to each other and the world through the Internet.

The varying types of broadband services help to ensure that every American has access to at least one choice of service and service provider, enhancing the ability of content providers to reach as many consumers as possible. Equally as important, this competitive environment has ensured that the prices for these services have consistently decreased as their reach has widened. EMusic congratulates this Committee and the FCC for fostering this competitive environment for all technologies and carriers, by leveling the playing field rather than picking technological winners. We believe that public policy should encourage providers to deploy broadband services by reducing barriers for "last mile" interconnection and by ensuring that the government maintains a hands off policy towards the Internet. We do not believe that government can manage or structure the development of broadband networks better than the competitive marketplace.

Addressing the "Digital Divide"

Broadband access is limited, however, by the Digital Divide facing America today. This divide lies not only in the fact that personal computer penetration is far lower in minority and lower-income American homes and schools, but also that rural, inner-city and low- income areas do not typically offer the population density or economics to make rapid entry possible in the near term. Although the Digital Divide grows more narrow every day as the competitive broadband industry widens its footprint, it is clear that some governmental attention to this social problem is warranted, in order that we do not unwittingly create a two-tiered system of access to digital information and the Internet. EMusic supports this Committee's continued efforts to monitor, analyze and remedy this inequity that to varying degrees remains a divisive force within our society and threatens to disenfranchise many areas from the economic and information revolution that the United States is experiencing.

But there is another divide that persists and, in many cases, lies along the same boundaries: This divide creates different have-nots-- Americans living in areas that have limited commercial presence. These persons include the rural doctor who must travel miles to the nearest pharmacy, the woman living in an inner city abandoned by the retail sector, and the elementary school situated 50 miles from the nearest supply store. It is this divide that makes the Internet so necessary, for only the Internet can reverse the abandonment of inner-city and rural citizens by the forces of commerce. Just as the Sears Catalog empowered rural Americans in the late 19th and early 20th centuries, a broadband Internet will empower both rural and inner city Americans in the 21 st century.

The Internet makes every library, doctor and music store immediately ubiquitous. Its tremendous economies of scale and ability to operate in the realm of the virtual allow it to reach every American in every sector simultaneously. The Internet server has replaced the "bricks and mortar" storefront, and a well-constructed sales Web site performs faster and more reliably than any staff. Without adding any urban infrastructure, without constructing another shopping mall, the Internet can become the nation's library, video rental store, and CD player. It can become the nation's equalizer, for it cannot detect the race or ethnicity of its users and has no means to discriminate among cities, neighborhoods or customers.

To realize these benefits, the United States must ensure that the sophistication and diversity of Internet content is supported by the nation's telecommunications network. This Committee can assist in this effort by exploring ways to encourage all technologies and carriers to build faster, more efficient communications networks. It was the procompetitive but technology-blind 1996 Act that spawned the broadband industry in the first instance. Through local network unbundling and interconnection, as well as a consistent policy of forbearance in information services regulation, Congress and the FCC have created rampant competition out of monopolies. With competition came the incentive, if not the necessity, to win customers by providing faster, less expensive services. Innovation was the result.

EMusic is committed to working with this Committee, the FCC and other federal and state government agencies to address the Digital Divide, to improve technological and informational literacy in our nation's impoverished areas and to help grow the Internet as a liberating force for rural and insular Americans. This is a truly exciting time to be involved in the broadband Internet content business. If you thought that the Web changed the world in 1995, just wait!

I again thank the Committee for its time and attention, and would be pleased to answer any questions that the members have.

END

LOAD-DATE: April 12, 2000




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