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Copyright 1999 Federal News Service, Inc.  
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MARCH 17, 1999, WEDNESDAY

SECTION: IN THE NEWS

LENGTH: 2492 words

HEADLINE: PREPARED STATEMENT OF
GLORIA TRISTANI
FCC COMMISSIONER
BEFORE THE HOUSE COMMERCE COMMITTEE
SUBCOMMITTEE ON TELECOMMUNICATIONS, TRADE, AND CONSUMER PROTECTION

BODY:

I'm pleased to report on our progress in carrying out Congress' vision that all Americans have the opportunity to share in the benefits of the telecommunications revolution.
- Universal Service -- As a member of the Federal-State Joint Board on Universal Service, I supported the principal recommendations that the Board made to the FCC on high cost funding. If these recommendations are adopted, I believe consumers will benefit because local rates will be kept at affordable levels and competition will be able to take root in residential areas. Another aspect of universal service that is particularly important to me is connecting unserved areas. I believe the federal government, in the interest of advancing universal service, must take a more active role in connecting all Americans.
- E-Rate -- I am the first to admit that the implementation of this program has not been perfect. But the goals of the program are sound and I am convinced that the e-rate funds that have recently been committed to schools around the country will generate enormous social and economic benefits for the nation in the years ahead.
- Broadband Deployment - Our first report on the state of broadband deployment under Section 706 was guardedly optimistic while recognizing that it is still early in the process. Indeed, with respect to rural and other hard-to-serve areas, I remain more guarded than optimistic. I am not yet convinced that these Americans will have access to advanced services on a reasonable and timely basis. I believe that there are two ways we can accelerate the deployment of advanced services: (1) ensure that competitors have access to the basic building blocks of advanced services that are controlled by incumbent LECs; and (2) ensure that we are not overregulating the provision of advanced services by incumbent LECs.
- Slamming -- I strongly supported the rules we recently adopted to fight slamming. The highlight of our new rules is that a customer who is slammed need not pay the slammer.
- EEO -- We have proposed new broadcast EEO rules that we believe address the concerns raised by the D.C. Circuit in striking down the outreach portions of our previous EEO rules.
- FCC Restructuring -- (1) we need to become more enforcement- oriented; (2) we need to continue restructuring the agency to reflect the continued convergence of technology across traditional industry lines; and (3) we should initiate a top-to-bottom review to ensure that our staff is deployed in a way that reflects the agency's current priorities. ******************
STATEMENT OF FCC COMMISSIONER GLORIA TRISTANI BEFORE THE HOUSE SUBCOMMITTEE ON TELECOMMUNICATIONS, TRADE, AND CONSUMER PROTECTION MARCH 17, 1999
Good morning Mr. Chairman and Members of the Subcommittee. I am pleased to be here today to discuss the role of the FCC as we continue to work toward the goal set forth in the Telecommunications Act of 1996 of opening telecommunications markets to competition for the benefit of all Americans.
Last year, I came before this Committee and talked about my commitment to carrying out Congress' vision that all Americans -- rural and urban, rich and poor, minority and nonminority -- have the opportunity to share in the benefits of the telecommunications revolution. I'm pleased to report that we have made some progress in the past year. I wanted to update the Committee on a couple of things we have accomplished and where we might go from here.
First and foremost is universal service. In rural states like my home state of New Mexico, universal service permits average Americans to have phone service who otherwise would not be able to afford it. Right now, we are working to ensure that universal service support does not erode as competition develops. Last summer, the FCC referred key issues involving high cost funding to the Federal-State Joint Board on Universal Service. As a member of the Joint Board, I was pleased to support the principal recommendations that the Joint Board made to the FCC last November. Among the recommendations were to move away from a strict limit of 25 percent federal funding of universal service. Instead, the Joint Board recommended that the FCC provide more than 25 percent of the support needed in cases where a state cannot reasonably bear 75 percent of the cost of universal service. If this recommendation is adopted by the FCC, I believe consumers will benefit because local rates will be kept at affordable levels, and competition will be able to take root in residential areas. I also believe that the recent work of the Universal Service Joint Board, under the leadership of my colleague Commissioner Susan Ness and Florida Commissioner Julia Johnson, demonstrates the increasingly cooperative relationship between federal and state commissioners in fulfilling Congress' goals for universal service reform.
One aspect of universal service that is particularly important to me is connecting unserved areas. In enacting section 254, Congress told us not only to "preserve" but to "advance" universal service. I see no more worthy means of advancing universal service than to devise creative solutions to problem of unserved areas. In many of these areas, customers remain unserved because the alternative is to pay the local phone company thousands of dollars to have a line extended to their home. This is unacceptable. I believe the federal government, in the interest of advancing universal service, must take a more active role in connecting all Americans.
I would note that many unserved areas are on Indian lands, and that Indians are among the poorest groups of Americans. Chairman Kennard has recognized this problem, and I commend his leadership on this issue. Recently, the Chairman and I held a field hearing in New Mexico where we were joined by Congresswoman Heather Wilson, a fellow New Mexican. We took testimony and visited Indian reservations to learn firsthand about the causes of this problem and some possible solutions. That field hearing marked the beginning of a real commitment in the area of telecommunications to better fulfill the federal government's trust obligation with respect to Indians living on reservations.
In addition, I would like to express my continuing support for the e- rate program. I am the first to admit that the implementation of this program has not been perfect. But the goals of the program are sound and I am convinced that the e-rate funds that have recently been committed to schools around the country will generate enormous social and economic benefits for the nation in the years ahead.
Another area Of increasing importance to all Americans is broadband deployment. Access to broadband capacity will be a crucial tool for our citizens to compete in the information economy of the 21st century. In Section 706 of the 1996 Act, Congress directed the Commission to monitor the roll-out of advanced telecommunications capability, and, if necessary, take steps to ensure that all Americans have access to such capability on a reasonable and timely basis.

We recently issued our first Section 706 Report, which was guardedly optimistic about the state of broadband deployment while recognizing that it is still too early in the process to declare victory. Indeed, with respect to rural and other hard-to serve areas, I remain more guarded than optimistic. I am not yet convinced that these Americans will have access to advanced services on a reasonable and timely basis. The next several years will be critical. As advanced services begin to become a marketplace reality in many areas of the country, we need to improve our data collection and assessment efforts to ensure that all Americans have reasonable and timely access to these services.
I believe there are two ways to accelerate the rollout of advanced services. The first is to ensure that competitors have access to the basic building blocks of advanced services that are controlled by incumbent LECs. That includes things like conditioned local loops and collocation space. Competitors can then combine those inputs with their own advanced services equipment to offer high speed connections to end users. I believe the Commission will strengthen the collocation rules at tomorrow's Agenda meeting, and in the near future the Commission will, I hope, formally reinstate the requirement that conditioned loops be made available to competitors.
The second way to spur advanced services is to make sure we're not overregulating the provision of those services by incumbent LECs. I recognize that there may be markets where, unlike the market for basic local telephone service, incumbents do not have a hundred-year head start. We need to think carefully before applying rules that may be ill-suited for such emerging markets. If we proceed thoughtfully in this area, I am optimistic that the FCC's policies will provide the right incentives for both new entrants and incumbents to furnish the bandwidth that millions of consumers are asking for. On the broadcast side, Equal Employment Opportunity is one of the things that we have been working on to broaden opportunities for all Americans. As the Committee is aware, this past year a panel of the U.S. Court of Appeals for the District of Columbia Circuit struck down the outreach portions of our previous EEO rules because it believed (wrongly, I think) that our rules essentially required hiring decisions based on race. We have proposed new rules to eliminate any confusion on this point and to clarify that all that the new rules would require is outreach to women and minorities, not hiring preferences. Outreach requirements simply expand the pool of candidates for consideration. They do not exclude anyone based on race or gender. Reaching out to all parts of the community would help ensure true equal opportunity -- giving everyone the opportunity to participate in, own, and see themselves reflected in, the media that has such a pervasive impact on our nation's cultural and political life.
There are those who question whether we can craft new EEO rules that will withstand judicial review. I do not doubt that any rules we adopt will be challenged in court, and I have no illusions that some will argue that even simple outreach requirements require the strictest judicial scrutiny. But if the burden of proof is high, so are the stakes. I believe we must make every effort to develop a meaningful EEO program that can and will be sustained.
Although much of the Commission's work addresses the broad structure of the telecommunications industry, the actions I've drawn the most satisfaction from are those that directly improve the daily lives of average Americans. That is why I strongly supported the rules we adopted last December to combat slamming. The highlight of our new rules is that a customer who is slammed need not pay the slammer. This is good public policy for two reasons. First, allowing consumers to withhold payment from the slammer takes the profit out of slamming. That should substantially reduce the frequency of slamming. Second, allowing a slammed customer to withhold payment compensates the slamming victim for the trouble and aggravation of being slammed. I hope and expect that these new rules, combined with our aggressive enforcement efforts against slammers, will dramatically reduce the frequency with which consumers are slammed.
Another consumer issue that I've been intensely interested in is the V-chip. This is the year that the V-chip will finally become a reality in the lives of average Americans. By July 1 of this year, half of the new television models with screens thirteen inches or larger must have a V-chip installed. By January 1, 2000, all such sets must have a V- chip. This will empower parents to protect their children from material that they deem harmful to their children. I commend you, Mr. Chairman, for helping to forge a consensus on a useful ratings system, as well as Congressman Markey, for his long-time leadership in this area. You have given parents an important tool to help them raise their children even when they cannot monitor what their children are watching.
Now, I'd like to turn to the specific issue you asked us to address, Mr. Chairman -the restructuring of the FCC. I applaud your efforts, Mr. Chairman, to take a fresh look at the FCC from the ground up. We should not fear such a review; if we are doing our job, we should welcome it. We are fortunate at the Commission to have a tremendously talented and dedicated staff. We owe it to them, we owe it to you, and, most importantly, we owe it to the American people, to create an FCC that is as smart and efficient as possible. I do not pretend to have all of the answers as I sit here today, but I do have a few thoughts that I'd like to share.
First, I agree with those who say that we need to become more enforcement-oriented. That is, we need to impose fewer rules that burden all regulatees up front -- the good actors and the bad actors alike -- and develop the restraint to step in only when a problem emerges. Under Chairman Kennard's leadership, I'm pleased that we have already been moving in that direction. In the mass media area, for instance, we are substantially reducing the amount of paper that broadcasters must file, and instead are relying on the wider use of compliance certifications and a program of random audits to deter abuse. To make this system work, we need to ensure that bad actors, when they are identified, are subject to swift, certain and consistent punishment.
Second, we need to rethink the way the agency is structured. As the industries we regulate continue to advance and converge, we have to continually ask ourselves whether our organizational structure still makes sense. Chairman Kennard has taken some steps in this regard with the planned consolidation of currently dispersed functions into new Enforcement and Public Information Bureaus. I fully support those efforts and hope to see similar efforts to restructure the Commission in other areas that cut across traditional jurisdictional lines. Third, given that the mix of expertise needed by the Commission changes over time. we need to make certain that our staff is deployed in a manner that reflects the agency's current priorities. If there are subgroups within the agency that were formed to address a particular need that may have dissipated, we should reassign that personnel to the many areas within the Commission that are understaffed. There is no rule that says that an agency subgroup, once created, can never be disbanded. I do not have any particular subgroups in mind, but I believe that now is a good time for a top-to- bottom review. Our staff is too valuable to allocate them in a way that fails to maximize their ability to contribute to the agency's mission.
Once again, I appreciate the opportunity to testify before you today.
END


LOAD-DATE: March 18, 1999




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