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Copyright 2000 The Omaha World-Herald Company  
Omaha World-Herald

December 31, 2000, Sunday SUNRISE EDITION

SECTION: BUSINESS; Pg. 11R;

LENGTH: 793 words

HEADLINE: Telephone Firms Still Show Commitment to Rural Areas

BYLINE: JOHN TAYLOR

SOURCE: WORLD-HERALD STAFF WRITER

BODY:
Even though local telephone competition in Nebraska is showing up first in larger towns, rural parts of the state aren't being forgotten in companies' search for customers.

"There is a race to be the first one everywhere to provide broadband service, and that means in the rural areas, too," said Eric Carstenson, president of the Nebraska Telecommunications Association, which represents 38 of the state's phone companies.

At the same time, a number of the state's small rural local phone exchanges are already providing many of their customers with sophisticated, high-speed access.

The Telecommunications Act of 1996 opened up local phone competition throughout the nation. That included rural areas, too, although companies wanting to compete with the existing phone company in a rural area have to convince regulators that the competition is in the public interest. "It's such a small market that if you divide it up, then it could become uneconomical for anybody to serve it," said Gene Hand, communications director of the Nebraska Public Service Commission.

Rural areas also have been caught up in the volatility of the telecommunications industry, which has seen a number of mergers, including US West's acquisition by Qwest Communications International Inc. earlier this year.

In June 1999, Citizens Utilities (now Citizens Communications Co.) of Stamford, Conn., acquired 530,000 rural telephone lines from Qwest for $ 1.65 billion in cash.

Included in the acquisition were 14,603 lines in 15 Nebraska towns: Ainsworth, Atkinson, Atlanta, Emerson, Farwell, Howells, Humphrey, Creston, O'Neill, Oxford, Pilger, Randolph, Silver Creek, St. Libory and Valentine.

The sale also included 32 towns in Iowa.

And then, in September 1999, Citizens announced the acquisition from GTE Corp. of local phone services in 37 Nebraska towns, including Kearney and Columbus.

"As companies change hands I think we will see a continuing commitment to rural Nebraska," Carstenson said.

Despite the sale of some of its rural holdings, he said, Qwest has shown in other ways "a big commitment to investing in infrastructure in rural areas."

In April, Qwest predecessor US West agreed to lease part of its phone lines to 13 companies that provide high-speed, digital subscriber lines - technology needed to provide fast Internet access.

Tim Sandos, a Qwest vice president, said that his company "doesn't want to sell all of its rural lines."

"We don't ever want to sell a customer, but we're back to the regulatory environment."

Because Qwest is prevented from selling long-distance service, along with high speed data service and basic phone service, it can't be competitive, Sandos said.

"Because we can't sell those extra services we can't make enough of a profit to be able to provide advanced high-speed data services out in the rural areas," he said.

While local service competition will be slower in coming to rural areas, said Carstenson, the state's telecommunication customers aren't living in some digital wasteland.

All of Nebraska's communities are served by digital switching, he said, and 96.1 percent of Nebraska's phone exchanges are connected by fiber optic lines.

"The competition will come first in the urban areas," he said, "but it will flow quickly to the rural areas."

And in some of the rural areas, the bigger phone companies will encounter companies like Hamilton Telecommunications of Aurora, which serves 7,000 telephone lines in central Nebraska.

"We've got some interesting things going on," said Gary Warren, executive vice president.

Among Hamilton's customers is Dr. John Allen, a radiologist who lives seven miles from Marquette who can receive ultrasound, CT scans and MRI images over a high-speed digital line directly to his home from the Grand Island hospital, where he is employed.

"If somebody comes into the emergency room on the weekend or at night and wants him to take a look at something, instead of hopping in the car, the hospital calls him and tells him to dial up and look at (an X-ray)," he said.

Hamilton, a local exchange phone company, also provides Internet service in Sidney, North Platte and Central City, among others, Warren said.

"In most of our towns there aren't a whole of lot of companies that are excited about coming in and competing, except wireless companies," he said.

However, Warren said Hamilton has Internet competition in most of the towns it is in, so "we're used to it there."

While competition is a concern for small companies like his, he said, "we're mindful of it, and we try to make sure we manage our business so we're prepared for it."



LOAD-DATE: January 2, 2001




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