FULL TELEPHONE COMPETITION WILL BENEFIT NEW JERSEY
CONSUMERS
By Dennis Bone
Americans love competition. The intense interest in the Olympic Games
only underscores that notion. Whether athletics or business, we largely
see competition as a positive and beneficial force that adds immeasurably
to our quality of life.
Verizon, formerly Bell Atlantic, has been on record in favor of full
and fair competition in all phone markets – local as well as long
distance. It is in that spirit that we submitted our Competitive
Telecommunications Plan in May for review by the New Jersey Board of
Public Utilities (BPU). We believe our plan will help advance the benefits
of phone competition here in New Jersey including new choices, convenience
and better value.
The Telecommunications Act of 1996 established that a former Bell
regional company must irreversibly open its local market to competitors
before being allowed to offer long distance service. Among the
requirements are three that might be viewed as the legs of a stool. First,
Verizon must allow competitors to lease piece parts of its network at
rates based on a prescribed cost formula. Second, Verizon must make its
operational support systems for functions like ordering, repair, and
billing available to competitors. Third, safeguards, in the form of
substantial penalties, must be in place to assure that Verizon keeps the
local market open and doesn’t backslide on service to its wholesale
customers who are also its competitors.
Before the end of the end of the year, the BPU expects to review or
address all the federal requirements for opening up the local phone
network to competition. Keep in mind, these competitive issues all deal
with Verizon’s relationships to its wholesale customers such as
AT&T, MCI WorldCom and Sprint.
At the same time, the BPU is reviewing a form of regulation that
regulates Verizon’s retail prices. Since our last regulatory plan
was adopted in 1993, the competitive telecommunications market in New
Jersey has changed completely. There are now 75 Competitive Local Exchange
Companies (CLECs) certified to compete with Verizon in New Jersey,
including nine who have approved offerings to provide residential service.
Competitors have been allowed to put their equipment in Verizon’s
call-routing centers in New Jersey. In fact, there are more than 1,000
such arrangements between Verizon and its competitors in place today,
giving competitors direct access to nearly all the lines we serve. They
are making substantial investments in fiber optic cable and switching
equipment in New Jersey to serve their customers. In fact, competitors
accounted for nearly 75 percent of the telecommunications revenues in New
Jersey in 1999.
In areas where they have chosen not to invest capital to serve their
customers, competitors lease elements of Verizon’s network at cost.
Consequently, by using their own facilities or a patchwork of their
network and Verizon’s network or relying exclusively on Verizon’s network,
competitors are now able to reach 100 percent of our customers with their
services.
Based on these competitive changes, modifications are needed to make
the regulation of Verizon consistent with this new landscape.
In collaborative sessions, other telecommunications companies, New
Jersey’s Ratepayer Advocate, consumer activists and representatives of the
New Jersey Legislature looked to states like New York and Texas for
models. Both states have implemented full local and long distance
competition. In both states packages of local, toll, and long distance are
the primary competitive vehicle.
Additionally, our competitors made it clear in our collaborative
sessions that at the current low monthly rate of $8.19 for residential
basic service on a stand-alone basis, there was no chance that widespread
competition would evolve for residential local telephone customers in New
Jersey. Simply put, the current rate is unrealistically low because it’s
so far below the current costs of at least $20 to provide the service.
Based on the need to reprice basic local service to cover more of its
cost, Verizon focused on a way to facilitate competition while providing
additional value to residential customers by packaging other features with
local service. These factors – meeting the established competitive pattern
of CLECs and facilitating competition by adding value – became the driving
forces behind Verizon’s proposed New Jersey rate plan.Most importantly for
spurring competition, the packaged rates bring prices closer to costs.
At the same time, Verizon remains committed to the Lifeline program
that provides highly subsidized telephone services to those who otherwise
might not be able to afford them. Whatever the outcome of these
deliberations, we will continue to offer the Lifeline option with its
current customers paying not a penny more.
The modified regulatory plan we have proposed will not take effect
until 2001. By that time, telephone competition in New Jersey will be even
more robust. Just look across the river to see what is happening in New
York. Since Verizon gained long-distance relief in New York, competitors
like AT&T, Sprint and MCI have launched all types of packaged service
offerings that include local service.
A recent study conducted by the Telecommunications Research and Action
Center (TRAC) found that New York consumers saved over $200 million
dollars as a result of increased telephone competition. Perhaps even more
telling is that in just seven months over one million customers have
switched to Verizon for long distance service while an equal number have
switched their local service to one of our competitors. There is no better
indicator of the benefits of a truly competitive telephone
marketplace.
New Jersey consumers deserve the benefits of full telephone competition
in all markets – local and long distance. Moving prices for local phone
service closer to costs will be the catalyst to achieve that objective
here in New Jersey as well.
Dennis Bone is president of Verizon New Jersey.
10/2/2000 |