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Copyright 1999 Federal News Service, Inc.  
Federal News Service

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FEBRUARY 4, 1999, THURSDAY

SECTION: IN THE NEWS

LENGTH: 3245 words

HEADLINE: PREPARED TESTIMONY OF
ROBERT "KAM" KAMERSCHEN
SATURATION MAIL COALITION
BEFORE THE HOUSE GOVERNMENT REFORM COMMITTEE
POSTAL SERVICE SUBCOMMITTEE

BODY:

INTRODUCTION
I am Robert "Karo" Kamerschen, Chairman of ADVO, Inc. Advo provides saturation shared mail advertising programs serving more than 23,000 retail and service businesses in markets throughout the country. Our programs are distributed to over 60 million households by mail and through private delivery. I am appearing on behalf of the Saturation Mail Coalition, an organization of more than 40 companies that provide saturation advertising programs throughout the nation.
The saturation advertising industry consists of weekly community newspapers, shopper publications, enveloped coupon distributors, and shared mailers like Advo. In total, the industry serves hundreds of thousands of mostly small businesses and individual entrepreneurs that have few if any affordable alternatives for distributing advertising messages to potential customers. Affordable saturation advertising is a lifeline that keeps them in business and enables them to grow. Saturation advertising also delivers valuable information and savings to consumers. In an era when advertising is increasingly focused on the more affluent consumers, our industry serves the needs of every socio-economic segment of society, including those who depend upon the values and savings in our advertising programs to meet their household budgets. Not all consumers have access to a newspaper or computer, but all consumers receive mail.
Although many Saturation Mail Coalition members, like Advo, use private delivery for part of their saturation advertising distribution, mail is the preferred means of distribution because of its credibility and reliability in the eyes of consumers. A viable postal system is essential because of the highly competitive nature of our industry. We compete not only among ourselves but with advertising distribution through daily newspapers (the dominant competitors in most markets) and private delivery companies. This competition between postal and non-postal distribution has stimulated the economy over the last two decades. It has fostered innovation and efficiency, spawned new products and services, expanded the market, and forced all competitors to meet the needs of the local retail and service industries they serve.
The postal system has always been a vital part of the infrastructure of the American culture, commerce, and economy. Changing it through comprehensive legislation is a daunting task that presents both opportunities and risks. Postal reform legislation, as did the Postal Reorganization Act of 1970, will affect the course of the Postal Service for decades. Whatever else reform legislation does, it must ensure a healthy, viable Postal Service that can meet the nation's needs.
The Coalition endorses the objectives of postal reform to achieve greater postal rate stability, predictability, and flexibility. The provisions of H.R. 22 in large measure align with those objectives. The price cap mechanism, for example, holds the promise of more stable, predictable rates for mailers in the non-competitive category. However, price caps alone will not ensure that result if the Postal Service does not have sufficient pricing flexibility to respond to changing market conditions.
The Postal Service appears to be doing well at the present, but as a businessman, I know there is no room for complacency. Change in the marketplace is not only inevitable, it is intensifying in frequency and amplitude. Any business that is unwilling or unable to anticipate and adapt to change will fail. In my view, the Postal Service's biggest challenge is retaining its core volumes, or replenishing lost volumes, in the face of new electronic communications technologies and hard copy delivery competitors. If this challenge is not met, the losers will be the Postal Service, those mailers that have no effective alternatives, and most of all, the American public.
The Postal Service's ability to meet this challenge depends on having flexibility to respond to the inevitable marketplace changes. The litmus test of postal reform is whether it provides adequate flexibility for the Postal Service, while affording reasonable safeguards against exploitation of monopoly users and competitors. I commend your efforts, Mr. Chairman, and the efforts of the Ranking Member, and I suggest the following changes that will improve H.R. 22, encouraging competition and allowing the Postal Service the flexibility it needs to meet the challenges of the future:
1. Allow Negotiated Service Agreements so long as they produce an equal or greater total dollar contribution to institutional costs.
2. Provide increased pricing flexibility within the Noncompetitive Category baskets (other than single-piece First Class Mail in Basket 1) by allowing limited rate bands around the rate caps, as proposed by the Postal Service.
3. Eliminate the prohibition on transferring products that are currently covered by the postal monopoly into the Competitive Category. The only test should be whether a product is in fact competitive, under marketplace standards.
These points are discussed more fully below.
I. Negotiated Service Agreements That Maintain Or Increase Total Dollar Contribution To Institutional Costs Should Be Allowed.
Contract rates and volume discounts are common in the business world, and are used by the Postal Service's competitors. Negotiated Service Agreements (NSAs), which would be subject to public disclosure and non-discrimination safeguards not applicable to private contracts, are an essential tool for the Postal Service. Properly structured, NSAs would enable the Postal Service to respond to market conditions, and to preserve or increase postal volumes and contributions, without detriment to other mailers.
H.R. 22 would allow the Postal Service to enter into NSAs with mailers in the non-competitive category, but under very limited circumstances that will be of little use to mailers or the Postal Service. The main problem is Section 3641's requirement that the NSA mail make a contribution to institutional costs that is "equal, on an average unit basis" to that of the most similar mail classification. This "equal unit contribution" requirement would transform NSAs into an inferior form of traditional "worksharing" discounts. The only rate benefit for a mailer would be the amount of additional postal cost savings that the agreement causes, regardless of how much new volume and institutional cost contribution the agreement may generate. And, the mailer would have to incur additional preparation costs to achieve those savings. Yet unlike worksharing discounts, an NSA discount would impose the risk of liquidated damages if the mailer fails to perform as contracted. I believe that few mailers would be willing to undertake the additional costs and financial risks that this entails for the benefit of a worksharing-like discount.
The NSA provision should be expanded to permit NSAs that generate an equal or greater "total dollar contribution" to institutional costs. Such an increased contribution could be achieved by increased volumes, reduced costs, or a combination of the two. The principal concern raised about NSAs is that they might lead to rates that reduce the contribution of contracted mail to institutional costs, thereby burdening other mail or the postal system. This concern would be met by a requirement that the agreement not result in a loss of contribution to institutional costs.

With this modification, NSAs would be subject to the following requirements that fully protect the public interest:
1. NSAs must be made available to similarly situated mailers on substantially the same terms;
2. NSA agreements must be publicly available;
3. The mail under the agreement must cover its attributable costs;
4. In addition, the mail must generate either (i) an equal or greater total dollar contribution to institutional costs, or (ii) a unit contribution that is equal to or greater than that for the mail classification most similar to the mail under the agreement;
5. The mailer is subject to liquidated damages for failure to meet the terms of the agreement, including any minimum volume commitments or the institutional cost recovery requirement.
As a result of the above, the NSA will be "self financing" and will not burden other mailers.
The 1995 Reclassification Case (Docket MC95-1) is a good example of how rate reductions for certain mail can generate increased volumes and contributions to institutional costs. From FY 1988 to FY 1996, a period of substantial rate increases preceding reclassification, the volume of Third Class carrier route presort mail (now Enhanced Carrier Route mail) declined 0.1%, while non-carrier route volumes grew 34% and First Class volume grew 15%. As a result of reclassification, rates for Enhanced Carrier Route mail were reduced by an average of about 2.7 percent. Yet over the two fiscal years since reclassification, following nearly a decade of stagnant carrier route volumes, ECR volumes have grown nearly 17 percent - producing a significant increase in total dollar contribution to institutional costs. Our modification to the NSA provision would allow the Postal Service to achieve similar beneficial results without adverse impact on other mailers.
Rate Band Flexibility IS Needed Within The Non-Competitive Category. H.R. 22 would lock in rate relationships for all mail in the "noncompetitive" category. All rates would move up in near lock step based on the annual CPI-based adjustment factor, with little freedom to adjust rate relationships that, over time, become out of sync with marketplace realities. The marketplace does not move in lock step, nor does it move with predictability; rate relationships that today seem reasonable will not remain so indefinitely.
This lack of flexibility is particularly troubling for the Enhanced Carrier Route (ECR) subclass of Standard A mail, a subclass that includes saturation mail used by the Coalition's members. ECR mail is highly competitive and relatively price sensitive, and the saturation mail component of ECR is price elastic. Yet at current rates, ECR mail is assessed a 203% institutional cost coverage, or a 103% markup over costs - the highest institutional cost coverage of any mail subclass. This is substantially higher than First Class Mail and other competitive products like Express Mail, Priority Mail, and Parcel Post. Within Standard A mail, which consists primarily of advertising mail, the higher density, lower-cost, and more-price-sensitive ECR subclass is charged an institutional cost contribution substantially higher than that for the Regular (non-ECR) subclass, both on a percentage markup basis and on a per-piece contribution basis: (Chart not transmittable)
Locking these rate relationships into place permanently is unfair, economically unsound, and counterproductive in the long run. Saturation mailers operate in a highly competitive environment. We cannot pay high postal rates that price us out of the market in competition with non-postal distributors like newspapers and private delivery companies. If rates for saturation mail do not reflect market realities, the Postal Service will lose that volume and overhead contribution - because mailers either go out of business or are forced to leave the mail and start up their own private delivery operations, transforming themselves from Postal Service customers into competitors.
This shift from mail to private delivery has already occurred in some of our markets. Just this January, Advo switched most of its mail in the Cincinnati market from postal delivery into our own private delivery operation. For the Postal Service, that shift represents an annual volume loss of 18 million pieces and more than $2 million postage. We have also established private delivery operations in Philadelphia and Boston. In the aggregate, these private delivery operations have diverted more than 44 million pieces and cost the Postal Service over $8 million in lost revenue annually. Many other saturation advertising companies also use private delivery for a portion or all of their advertising distribution, as do many newspapers for their total market coverage saturation advertising programs.
The problems caused by freezing existing rate relationships are not confined to ECR mail. I believe that ECR mail will continue to be highly competitive and price sensitive, probably even more so than today. Perhaps some components of Standard A Regular mail will become more price sensitive. Perhaps segments of bulk First Class mail, such as billing statements, will become more price sensitive. Because no one knows what will happen in the marketplace, the Postal Service must have increased pricing flexibility within the non-competitive category to respond to marketplace changes with differential pricing adjustments.
The Postal Service's modest rate band proposal, with 2% downward flexibility and 1.5% upward flexibility around the price cap, makes sense and provides a modicum of critical pricing flexibility. We agree with the Postal Service that this pricing flexibility should apply at the basket level, not the subclass level.
Greater Flexibility Is Needed In Classifying And Pricing Mail That Faces Competition.
A. Competition Is Beneficial And Should Be Encouraged.
Postal Service competitors argue that any form of competition by the Postal Service is inherently bad. I disagree. Competition is inherently good. Competition fosters innovation and efficiency, and benefits mail users and all consumers by ensuring the greatest choices among competing alternatives in terms of both price and service. The goal should not be to eliminate the Postal Service as a competitor, but to maximize competition within reasonable boundaries that guard against abuse of the postal monopoly.
Some believe that a quasi-government entity, like the Postal Service, should never compete with private companies, or that there is something inherently "unfair"about rates for competitive products that provide a less-than-average contribution compared to non-competitive products. But the concept of "fairness" cannot be divorced from economic and competitive marketplace realities. If competition is arbitrarily precluded, or if rates for competitive products are arbitrarily priced at a markup above what the marketplace will bear, the Postal Service will lose that volume and its institutional cost contribution. Rates for the remaining mail, even in the noncompetitive category, will have to be increased. Everyone (except postal competitors who are insulated from competition) loses. Market-based rates for competitive mail are "fair" to all mailers in both an economic and a real sense.
Postal Rate Commissioner Ruth Goldway, in her February 11 testimony to the Committee, has correctly recognized the importance of maintaining beneficial competition, rather than insulating competitors from competition. After describing the benefits of competition, Commissioner Goldway stated that "Likewise, H.R. 22 should rely more on the advantages of competition than on protecting the marketplace from possible Postal Service competition." Testimony at 1. She further observed that
"We should not curtail the ability of the Postal Service to be innovative just because of its size. As the Supreme Court has said, '(l)ow prices benefit consumers regardless of how those prices are set, and so long as they are above predatory levels, they do not threaten competition.' Further, it has said, '(i)t is in the interest of competition to permit dominant firms to engage in vigorous competition, including price competition.'" Id. at 2, footnotes omitted.
Mailers in the non-competitive category have a stake in these issues. The bill technically separates non-competitive from competitive mail. But non-competitive mailers will be adversely affected by arbitrary prohibitions against transfer of products to the competitive category, or by an arbitrary markup pricing constraint on competitive mail that causes the Postal Service to lose competitive mail volumes and their contribution to institutional costs. Those institutional costs will have to be recovered from the remaining non-competitive mailers, perhaps through an "exigent" rate increase.

Postal reform legislation should ensure that the Postal Service not abuse its monopoly by engaging in anticompetitive pricing against private competitors. In fact, the H.R. 22's price cap mechanism for non-competitive products, particularly for single piece First Class mail, provides the strongest form of protection against such abuse. It would prevent the Postal Service from raising the price of a First Class stamp above the CPI-based price cap in order to fund price reductions for competitive products. Coupled with the provisions requiring competitive mail to cover its costs and subjecting the Postal Service to the antitrust laws, this adequately protects against unfair competition.
B. The Prohibition On Transferring Products To The Competitive Category Should Be Eliminated.
Section 3764(b)(2) of H.R. 22 would freeze the types of mail in the noncompetitive category that could be transferred to the competitive category, based on the scope of the letter monopoly. If a product is covered by the monopoly, it would be forever barred from transfer to the competitive category, regardless of how competitive it might become. This provision would effectively nullify the transfer provision of Section 3764, an important part of the supposed pricing flexibility for competitive mail.
Consider the case of bulk First Class mail. At some point in the future, there may be components of bulk First Class mail (such as billing statements) that, due to changes in communications technology or the marketplace, become price sensitive and highly competitive. Under the bill as currently framed, the Postal Service would be unable to respond to that changed circumstance. It would risk losing that volume, and its contribution to institutional costs. If the mail were, in fact, "competitive" in the marketplace sense, then the Postal Service should be authorized to transfer that mail to the competitive category. It would then have the opportunity to retain that volume or mitigate losses through pricing adjustments. Retaining some volume, and its contribution to institutional costs, is a better choice than risking the loss of everything.
There should be no statutory prohibitions on the types of mail that may be transferred between the noncompetitive and competitive categories. The only statutory test for transfer to the competitive category should be whether a product is, in fact, competitive (under marketplace standards), not whether it technically falls within the scope of the statutory monopoly.
Mr. Chairman, on behalf of the Saturation Mail Coalition, I thank you for your efforts to modernize the Postal Service. With the above modifications that enhance the ability of H.R. 22 to create greater stability, predictability and flexibility in a modernized Postal Service, we can support your bill. I would add that in an era of volatile economic and marketplace changes greater than any in our nation's history, it is laudable that you are working to reform the Postal Service in relatively good times, rather than waiting for a crisis that would make the task of reform much more difficult and perhaps too late.
END


LOAD-DATE: March 6, 1999




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