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Copyright 2000 The Washington Post  
The Washington Post

June 27, 2000, Tuesday, Final Edition

SECTION: STYLE; Pg. C01; THE RADIO LISTENER

LENGTH: 1109 words

HEADLINE: Hitting the Spot: Commercials That Really Turn Us Off

BYLINE: Frank Ahrens, Washington Post Staff Writer

BODY:


Today, The Listener strikes back. Sick and tired of all the terrifically awful commercials on radio, your humble radio columnist launches a new feature: Punch It Out! Every two weeks, The Listener staff will harvest the airwaves for annoying, offensive and downright unlistenable ads. (In the foreign correspondent's realm, this would be known as a "hardship post," which bumps the unfortunate sod up a few pay grades.) After judging the dreck, we will spotlight a commercial that deserves to be exterminated by punching to one of the other stations on your radio.

It was tough to pick an inaugural winner--there are so many deserving candidates--but the first Punchie goes to a Nikon camera ad, which I've heard most frequently on all-news WTOP (1500 AM). The premise is a father using a Nikon to photograph his son's baseball game. It begins with the dad screaming, "Okay, son . . . !!" His voice is more annoying than the over-amplified shrieks of an angry dolphin.

For weeks, I had no idea what the product was because as soon as I heard the guy's voice, I (a) nearly drove off the road and (b) Punched It Out!

Sen. John McCain endured five years of Viet Cong torture, but I bet he'd cave after 30 seconds of this ad. I listened to the entire commercial only once--to write this--and it will be the last time.

It's not just The Listener who's increasingly disturbed by commercials--not just how they sound, but their quantity. I hear the same from other listeners all the time. Most radio conferences I attend include at least one hand-wringing seminar on commercials, with the central issue boiling down to: How far can we push the listener? How much of each hour can we eat up with ads before listeners switch us off for good?

Right now, the number appears to be about 28. That's how many minutes per radio hour can be filled with commercials before research suggests listeners will switch off. That's the extreme example; most stations hover in the 18-to-22-minute range. Some stations disperse those minutes throughout the hour; others bunch them into what are known as "stop sets." Howard Stern's show, for instance, may have a six- or eight-minute stop set at the top of each hour, and shorter stop sets throughout the hour.

The stations are under tremendous pressure to make money in this era of consolidation. A local program director once flatly told me: "It's all about Wall Street." Because most radio stations are now owned by publicly held companies, the obligation to shareholders is to keep making money. Fair enough. But consolidation has driven up station prices--if a chain pays $ 100 million for an FM station, that's a lot of debt to service. So stations are forced to make money more imaginatively. For instance, most commercials are currently 30 or 60 seconds long. But soon you'll be hearing 15- and 20-second spots, priced nearly the same as a 30-second ad, so stations can squeeze more commercials into an hour.

Businesses will keep coughing up the cash because radio is an advertising bargain compared with newspapers, television and the Internet--even at $ 350 to $ 1,000 per 30 seconds, the going rate range in the Washington market. And as stations continue to niche-target their music and talk programs--aiming at, for instance, at-work females between 25 and 54--radio can promise specific audiences that advertisers crave. Last year the radio industry billed a record $ 16 billion in advertising.

Many radio stations, then, find themselves overbooked with ads, so they need a way to shoehorn them in.

So they invent shady methods for making money.

Last fall, Rush Limbaugh's listeners in New York noticed more commercials on his show. It turned out that the station carrying him there, WABC, was using a digital software program called Cash, which removes pauses from the spoken word, compressing speech. With such squeezes, Cash can turn an hour's worth of Limbaugh's polemics (delivered with a few minutes' delay) into a 57-minute screed, clearing space for three more minutes of ads.

Have you had enough?

Are you outraged?

Do you want to send a message to stations that air annoying ads?

Then Punch It Out!

(Got a suggestion? Send it to ahrensf@washpost.com.)



Exit Grousing

It's been two weeks since comedian George Wallace suddenly quit the Les Brown morning show on black oldies WMMJ (102.3 FM), and still no word on whether he'll be replaced. The stand-up comedian, who has toured with Jerry Seinfeld, surprised the morning crew by quitting on-air. He thanked the audience but criticized the station and its owner, Radio One, for "unprofessional" behavior.

It sounded like a classic radio publicity stunt. But the Les Brown crew says it was not. Wallace could not be reached to elaborate on his remarks. Wallace told the Washington Afro-American that he would be returning to the comedy circuit. Calls to WMMJ yesterday were not returned.

The "Majic 102.3" morning show has had some successes: "We Remember," a regular feature spotlighting classic R&B acts, produced by co-host T.C. Bandit (real name: Sharon Pitt), has been syndicated by Dick Clark's network. But the morning show--hosted by Brown, a motivational speaker--continues to lag in the ratings, routinely getting thumped by its rivals at WHUR, WKYS and WPGC, and holding about even with WJMO's Jam'n Oldies morning show. The Majic morning show dropped from a 5.4 share a year ago to a 3.4 in the most recent Arbitron ratings report.



Low-Power Apps Arrive

More than 700 groups applied for low-power FM radio licenses during the Federal Communication Commission's first filing window, which ended earlier this month. A total of 722 applicants in 10 states, the District and the Mariana Islands territory hope to operate low-power stations of up to 100 watts with broadcast distances of up to about four miles.

Applying in the District were the Rev. Milton Pratt, the Washington Health Forum Inc., the Mount Pleasant Broadcasting Club and the Center for the Preservation of Jazz and Blues. If their applications are approved, the stations could be on the air in a matter of months.

Or not. There are two bills in the Senate that would affect the new stations if enacted. One would kill the stations outright; the other would allow them to exist, but subject to certain qualifications. The House has passed a bill that would significantly curtail the stations. The White House favors the creation of low-power FM.



Annoyed by ads? Radio? That dork in the next cubicle? Log on to www.washingtonpost.com/liveonline today at 1 p.m. to talk with The Listener. You'll feel better.



LOAD-DATE: June 27, 2000




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