The recently created Bay Area Legal Aid consists of three formerly independent programs, serving seven San Francisco Bay Area counties. The programs had previously used three separate electronic client-serving processes. Bay Area Legal Aid will use the technology grant to merge their computer systems into one standard system under a project called Communications Unification and Support Project (CUSP). CUSP will enable Bay Area Legal Aid to improve client services in three fundamental areas: intake, brief service, and client and community education efforts.

"It brings me great pleasure to present this special technology grant to Bay Area Legal Aid," said LSC President John McKay. "Through the standardization of the client-servicing processes, Bay Area Legal Aid will provide faster, more effective services to its clients."