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Copyright 2000 Federal News Service, Inc.  
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February 17, 2000, Thursday

SECTION: PREPARED TESTIMONY

LENGTH: 3971 words

HEADLINE: PREPARED TESTIMONY OF JOHN N. ERLENBORN VICE-CHAIRMAN AND JOHN MCKAY PRESIDENT LEGAL SERVICES CORPORATION
 
BEFORE THE HOUSE COMMITTEE ON APPROPRIATIONS SUBCOMMITTEE ON COMMERCE, JUSTICE, STATE, AND THE JUDICIARY

BODY:
 Mr. Chairman and Members of the Subcommittee, thank you very much for the opportunity to testify. The Legal Services Corporation ("LSC" or "the Corporation") welcomes this opportunity to present our Budget Request for Fiscal Year 2001 and to report on our activities over the past year.

Although we live in a time of great economic prosperity, there are still an estimated 34.5 million Americans living below the poverty level. 1 Some 10 million additional individuals with incomes up to 125 percent of the poverty level are also potentially eligible for federally funded legal services. America's children are particularly affected by poverty; even though the poverty rate has slightly declined, 18.9 percent of children are still poor. 2 To continue to ensure these Americans are not left out of the justice system, a strong federal role in supporting legal services is vital. To fulfill LSC's mandate successfully, the Board of Directors recently approved a new set of "Strategic Directions" for 2000-2005. Over the next five years, LSC will develop and implement initiatives to ensure that a dramatically increased number of persons have access to the American civil justice system and that they receive quality services. LSC will also use its national leadership position to engage in a multi-year effort to address issues of access, availability, and quality of relevant, responsive, client-centered legal assistance and representation throughout the United States. 3 Although the Corporation is not obligated under the Government Performance and Results Act (GPRA), LSC is endeavoring to use GRPA as a guide for performance improvement, and as a critical tool in implementing its multi-year strategic plan.

For FY 2001, LSC seeks an appropriation of $340,000,000. Most ($24,000,000) of the increase above the FY 2000 level will go to local programs that provide legal services to the poor in every state and county in the United States. 4 We are also requesting $10,000,000 to complete the funding of a technology initiative designed to significantly increase access to legal information and assistance for low-income Americans. Five million dollars ($5,000,000) was provided for this project in FY 2000. Additionally, LSC is requesting $2.1 million for legal needs research to provide LSC, Congress, and the Administration with a national, up-to-date, credible and comprehensive legal needs study.

LSC's FY 2001 budget request has been structured to allow the Corporation to focus on (1) dramatically increasing the availability of legal services to eligible persons; (2) ensuring legal services clients receive appropriate and high quality legal assistance; and (3) ensuring legal services programs fully comply with all legal requirements.

Program Services to Clients: $313,000,000

The foundation of our Budget Request is funding to preserve and maintain the services provided by local programs that provide civil legal assistance to low-income persons throughout the United States.

In FY 2001, we seek to increase grants to local legal services programs by $24,000,000, or approximately 8 percent above the FY 2000 level of $289,000,000. This increase will enable local programs to increase their levels of service and provide legal assistance to a greater number of eligible low-income persons.

In FY 1995, the Congress appropriated $402,500,000 for field programs. Assuming inflation stays steady at current rates through 2001, almost $450,000,000 would be required in FY 2001 to maintain the purchasing power of the FY 1995 level. Since all studies show there axe low- income individuals with critical legal problems that do not have access to the justice system, this increase will begin to allow LSC to address these unmet needs.

Technology Initiative: $10,000,000

In FY 2001, LSC will allocate $10,000,000 for a technology initiative designed to significantly increase access to legal information and assistance for low-income Americans. A total of nearly $15,000,000 is required for the project; $5,000,000 was appropriated in FY 2000.

Recent surveys have found that many local legal services programs lack the technological capacity to make full use of new technology-based methods of improving efficiency and expanding services to clients. LSC has directed programs to enhance and expand technology based community legal education and support for client self-help.LSC's Office of Inspector General, in an August 1996 report, Increasing Legal Services Delivery Capacity through Information Technology, concluded that delivery capacity could be significantly increased through enhanced use of available technology. The recommendations in the report include greater use of centralized telephone and computer-based intake systems, public-access kiosks providing legal information and forms, and the provision of legal information through the Internet.

The grants will be provided to fund projects that:

- Provide direct legal information - for example, through statewide websites accessible through public facilities such as libraries and other organizations;

- Increase services through advice and brief service by developing centralized telephone intake systems and exploring web-based and e- mail approaches;

- Create and improve self-representation materials and guidance through expanded use of technology in pro se clinics and through pro se projects, websites and stand-alone kiosks, now available in some courthouses around the country;

- Increase private attorney involvement through websites that facilitate pro bono services by providing easier methods to connect lawyers and clients needing assistance; and

- Create a "model" legal services technology office that combines several of these approaches in one office to encourage replication and allow for extensive evaluation and study.

Legal Needs Research: $2,100,000

The Corporation is requesting $1.6 million for FY 2001 to conduct a comprehensive national legal needs assessment and $500,000 to conduct additional research through pilot projects. One of the challenges in meeting the legal needs of indigent people has been the difficulty in assessing and understanding the nature and scope of those needs. Although a comprehensive assessment has not been performed since the early 1990's, there is much anecdotal evidence from all LSC funded programs to show that the need for legal services far outstrips the resources available, and every program has to tam away hundreds or thousands of eligible applicants each year. A new study will provide LSC and the Congress with an accurate picture of the extent and nature of unmet legal needs among low-income Americans.



The additional $500,000 will fund pilot projects to collect data on (1) legal problems addressed through non-traditional means such as legal education, (2) the number of qualified applicants turned away due to lack of resources, and (3) outcomes for clients resulting from the delivery of free legal services. This information is necessary for LSC to provide a complete and accurate assessment of the impact of federal funding on the legal problems of the poor.

LSC Management and Administration: $12,500,000

The Corporation requests $12,500,000 for Management and Administration for FY 2001, or just over 3 percent of the total amount. The funds will be used to support the functions of the Corporation's central administration. The increase will allow for inflationary adjustments and includes $1.54 million to strengthen LSC's compliance and enforcement activities by increasing the number of on-site visits to grantees.

With a small, efficient staff, LSC management ensures accountability to Congress and the taxpayers through aggressive oversight and enforcement of federal laws and other requirements. The Corporation uses its system of competition for grants to promote the efficient and effective delivery of legal services. LSC encourages competition for grants through broad circulation of information about availability of grant funds, outreach, and provision of technical support to applicants. In the competition process, LSC evaluates applications according to established quality standards and awards grants to the applicants best able to provide high-quality legal services in accordance with applicable legal requirements. LSC also uses the competition process to promote increased volunteer private attorney involvement and expansion of public-private partnerships through which other resources can be secured to build upon federal funding. During the grant period, LSC follows up with individual local programs on areas identified in the competition process as requiring improvement in program quality and identifies broader issues affecting the legal services delivery system. In FY 2001, LSC will continue to seek the reconfiguration or consolidation of programs where it appears that federal funds could be used more efficiently and effectively by programs. In addition, LSC will seek to identify, test, and evaluate new strategies to enhance the effectiveness and quality of legal services.

The Corporation's
compliance and enforcement activities are to enforce compliance within applicable federal law and regulations. These include investigating complaints and inquiries from clients, the public, and Members of Congress and taking appropriate action; following up on referrals from the Office of Inspector General regarding possible violations discovered through compliance audits of local programs; developing and enforcing corrective action plans; and imposing and enforcing sanctions where necessary. The FY 2001 budget request includes funds to enhance these capabilities. The additional $1.54 million will provide for 40 annual specialized on-site compliance reviews, instead of the 15 or so the Corporation can conduct with the current funding level. This request is partially in response to last year's findings by the General Accounting Office (GAO) and LSC's OIG on the inaccuracy of Case Service Reporting data and the lack of LSC systems and resources in place to correct these problems.

Office of Inspector General: $2,400,000

The Office of Inspector General seeks $2.4 million for FY 2001, an increase of $300,000 from FY 2000. The increase will fund an Assessment of 2000 Case Statistical Data. (The Appropriations Committees directed such an assessment of 1999 data in the FY 2000 appropriation.)

The OIG mission is to prevent and detect fraud and abuse, and to promote efficiency and effectiveness in LSC operations and grant programs. In addition, the OIG oversees routine monitoring of grantee compliance with laws and regulations through annual audits by Independent Public Accountants of LSC grantees and on-site reviews.

FY 1999 Activities

In 1996, Congress enacted fundamental changes to the national legal services program, reaffirming the federal government's commitment to providing representation for individuals facing legal problems who would otherwise be unable to afford assistance. With the intention of refocusing the LSC delivery system on serving individual clients with particular legal needs, a series of new limitations were placed upon activities in which LSC-funded programs can engage on behalf of their clients, even with non-LSC funds. Among them are prohibitions on class actions, challenges to welfare reform, collection of court-awarded attorneys' fees, many types of lobbying, litigation on behalf of prisoners, and representation of undocumented and other categories of aliens.

Legal services programs are primarily focused on serving the basic, critical legal needs of low-income individuals. Ten percent of LSC clients are elderly. The most common categories of cases are family, homing, income maintenance, and consumer. More than one out of every six LSC cases involves efforts to obtain protection from domestic violence. Other case types frequently encountered include evictions, foreclosures, child custody and support, child abuse or neglect, wage claims, access to health care, and unemployment or disability claims.

The Corporation continues to be diligent in maximizing the use of federal dollars and in ensuring that the restrictions are enforced. We have been successful in developing a system of effective oversight of the activities of all LSC grant recipients.

State Planning

Beginning in February 1998, the Corporation has required all grant recipients to participate in a process to develop and implement a comprehensive, integrated statewide delivery system in every state. The goals of this process are to ensure the following: that programs ensure a delivery system that maximizes client access and provides high quality legal assistance; that there are substantial opportunities for training and information sharing between programs; that programs increase access to legal services; and that programs are working together to increase resources and develop new initiatives to expand the scope and reach of their services. In concert with stakeholders (i.e. the courts), each LSC-funded program must, therefore, assess the strengths and weaknesses of the current approach in their state, establish goals to strengthen and expand services to eligible clients, and determine the major steps and a timetable necessary to achieve those goals. Our overall objective in this process is to promote the most effective use of federal dollars in every state system.

As a component of the LSC "Strategic Directions" mentioned above, the state planning initiative will continue to address the following:

- Identify the most important issues involving the delivery of legal services in each of the fifty states, the territories and the District of Columbia, and

- Develop the financial and programmatic capability to reach more clients within the state with a wider range of services than ever before.

LSC is radically changing the landscape of the national legal services delivery system. To date, programs in every state have submitted plans to improve client services, and eight states have significantly restructured their delivery systems with the goal of improving services and reaching more clients. The Corporation will continue to pursue the appropriate restructuring of state systems consistent with the mission of the LSC Act and our strategic plan for 2000-2005.

Competition

The role of LSC is to manage and oversee the federal funds that support the direct provision of legal services by some 237 grantees across the nation and its territories. Since 1996, the Corporation has used a system of competition for grants to promote the economical and effective delivery of legal services, as required by Section 1007(a)(3) of the Legal Services Corporation Act. We encourage local legal services providers and others to compete for available grants by broadly circulating information about the availability of grant funds and by providing outreach and technical support to potential applicants.

In the competition process, LSC evaluates applications according to established quality standards and awards grants to the applicants best able to provide high-quality legal services in accordance with applicable legal requirements. In 1999, our fourth year of competition, we received grant applications from 169 applicants for 217 service areas in 41 states and the District of Columbia.



There were multiple applicants in five (5) service areas. These FY 2000 grant decisions were made this November. In most states where service areas were eligible for competition, programs received regular, three-year grants. However, in some states, programs received two- or one-year grants. These variations in grant terms were made to encourage programs to continue developing methods to enhance effective statewide services for clients and to allow for consolidation of service areas consistent with state plans and prior LSC decisions. In some instances, shorter grant periods were established to encourage improvement of program performance. In addition, seventy-three current recipients whose grants were not up for competition this year were subject to a grant renewal process to ensure their continued compliance with grant conditions.

Competition has resulted in improved legal assistance to our client community. First, it ensures the most effective and efficient applicant in each service area is awarded the grant to deliver legal assistance to low-income persons. While competition between more than one applicant for a service area does not yet occur on a widespread basis, the process has allowed for several changes in legal services providers in the last four years. When necessary, programs are visited, short funding periods are initiated and improvement efforts are undertaken. This process has led to important improvements and, where reform was not forthcoming, to the replacement of providers.

Second, through the use of technology, LSC is developing the capacity to analyze application data in order to identify significant statistics regarding the programs; for example, where programs are most successful in leveraging non-LSC funding. Finally, the state planning process, as a component of competition, asks programs and other legal services providers in each state to work together to more effectively deliver services. This effort has already led to the growth of centralized intake systems, to increased consumer education and self-representation projects, and to more effective pro bono efforts.

Challenges to LSC Regulations

The Corporation has continued to vigorously and successfully defend its regulations and the underlying statutory provisions in Carmen Velazquez et al. vs. Legal Services Corporation (U.S. District Court, Eastern District of New York).

On January 7, 1999, the Second Circuit upheld as constitutional virtually all of the statutory restrictions on the use of funds by LSC's grantees that were challenged in Velazquez v. Legal Services Corporation. However, the panel was divided with respect to welfare reform. The majority found that the proviso to the exception for "suits-for-benefits" that bars challenges to existing welfare reform laws discriminates on the basis of viewpoint -- that is, it permits representation only if it favors the status quo over change. On October 5, 1999, LSC filed a petition for a writ of certiorari for the limited purpose of Supreme Court review of the 2d Circuit's ruling that the "suit-for-benefits" proviso on the restriction on welfare reform litigation was unconstitutional as viewpoint discrimination. The Department of Justice fried a petition upholding the statutory restrictions in their entirety on December 5, 1999. The Court is in recess until February 24, 2000, and it is unlikely that action will be taken on the cross petitions for certiorari before that date.

Challenge to IOLTA funding

Also of note to the committee, a serious challenge to a significant source of non-LSC funding, state IOLTA (Interest On Lawyer Trust Accounts) programs, has been dismissed. After the Supreme Court on June 15, 1998, ruled in Hon. Thomas Phillips v. Washington Legal Foundation that IOLTA funds are the private property of clients, the case went back to a lower Texas court to determine if the state has taken private property and must compensate the owners for it. On January 28, 2000, U.S. District Court Judge Nowlin issued his ruling in the remanded IOLTA case, captioned Washington Legal Foundation, et al. v. Texas Equal Access to Justice Foundation, et al., dismissing the case with prejudice on all counts. While the plaintiffs are expected to appeal the decision, this news is good for LSC grantees, considering that in 1998, they received over $63,457,108 from IOLTA programs, which accounts for eleven percent of their total income.

Compliance Monitoring

The Corporation's FY 1996 appropriations language also mandated a new system for oversight of program compliance. The principal mechanism for checking grantee compliance with all statutory and regulatory requirements and restrictions is now the grantee's annual audit. These audits are conducted by Independent Public Accountants ("IPA's"), under the guidance and oversight by LSC's OIG. LSC Management retains responsibility for interpreting applicable law and regulations, investigating complaints, and enforcing compliance. Management worked cooperatively with the OIG to implement the new system, Which is now fully in place.

The results to date demonstrate substantial compliance by grantees with the new Congressional requirements and restrictions. As reported by the OIG in its Recipient Audit Reports for 1998, the IPA's did not report any cases of noncompliance with statutory prohibitions or restrictions on the types of matters for which legal assistance may be provided.

Case Service Reporting Follow-up

Last year, this committee raised serious concerns about the accuracy of LSC's case service reporting (CSR) system. Since then, LSC has taken steps to improve the system and has implemented the recommendations of the GAO in its September 1999 report. 5 Last year, it required programs to complete a self-inspection process to certify to the Corporation that their CSR data was substantially accurate. Sixty programs were not able to certify their data, and LSC has put each of these programs on a corrective action plan. The Office of Compliance and Enforcement is currently conducting follow-up, and a select number of on-site visits are being conducted to analyze whether the corrective action is sufficient. After implementing recommendations from the GAO on improving this self-inspection procedure, LSC is again this year requiting programs to assess the accuracy of their 1999 CSR numbers. Additionally, we will continue to further clarify to programs what types of information they should be reporting to LSC. As directed by the subcommittee, LSC's 1999 CSR data will be reported to Congress by April 30, 2000, and its accuracy will be assessed by the LSC Inspector General by July 30, 2000. LSC's FY 2001 Request includes additional resources to allow the Corporation to conduct 40 additional specialized, on-site compliance reviews. These reviews will allow LSC Management to identify program weaknesses, implement effective corrective action plans, and provide program specific guidance and oversight.

Conclusion

Mr. Chairman and Members of the Subcommittee, we thank you for this opportunity to share with you our Budget Request for FY 2001. We believe that LSC provides a vital role in our society by upholding the laws and enforcing the rights on which our democracy rests. LSC looks forward to working with the subcommittee this year to ensure we can continue to fulfill these duties in FY 2001 and in future years.

1 U.S. Census Bureau, Poverty in the United States: 1998, http://www.census.gov/prod/99pubs/p60-207.pdf

2 Center for Budget and Policy Priorities, Analysis of 1998 Poverty and Income Data, (September 1999).

3 Legal Services Corporation, Strategic Directions 2000-2005, (January 29, 2000).

4 With its FY 2000 budget of $303,841,000, LSC funds 237 local legal services programs, providing service to low-income residents in every county in the nation. Federal funds received by grantees are leveraged to raise nearly $260 million annually in other funding to help support their activities. Many state and local governments appropriate funds for legal services to the poor, and programs are also eligible to compete for other types of federal and private grant money.

5 General Accounting Office, Legal Services Corporation: More Needs to be Done to Correct Case Service Reporting Problems, (September 29, 1999).

END



LOAD-DATE: February 18, 2000




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