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Winter 2000 - Volume 4, Number 1

Legal Aid Articles

From the Chair...
The Chair of the Standing Committee on Legal Aid and Indigent Defendants discusses current issues and events

National Public Awareness Campaign Profiled
Multi-phase initiative from the Project for the Future of Equal Justice is now underway


From the Chair…
by Doreen D. Dodson
Chair, Standing Committee on Legal Aid and Indigent Defendants

I am happy to report on a number of positive developments regarding delivery of civil legal services to the poor.

Legal Services Corporation Funding Increase
On November 29, 1999, President Clinton signed the Commerce, Justice, State appropriations bill for FY2000, which included $305 million for the Legal Services Corporation (LSC)-a $5 million increase over the FY99 appropriation. However, LSC will actually receive $303.9 million due to a .38 percent across-the-board cut in domestic discretionary spending imposed in separate legislation. ABA and state and local bar association leaders were instrumental in advocating for continued funding for the LSC. Thank you to all who participated!

The process for seeking FY 2001 funding for LSC will begin soon in Congress. We hope all Dialogue readers will continue to work for LSC funding-writing letters and setting up meetings with your members of Congress while they are home in their districts this winter. For updates on developments, please visit the ABA web site at www.abanet.org/legadv/   The increased funding received by the LSC this year is to be devoted to a special program to enhance the technology available to grantees. Most local grantees will see a slight reduction in basic LSC funding awards, but will have the opportunity to seek additional funding for technology improvements. The LSC will be issuing a request for proposals soon; it expects to fund at least one major "model technology program," and to make a number of awards to grantees to improve technology systems or to launch discrete technology-based initiatives.

Other Funding Advances
A number of states experienced great success during 1999 in finding new sources of funding, or expanding available funds, to support the delivery of civil legal services to the poor. Three states-California, Colorado and West Virginia-obtained new state appropriations for legal services for the poor. Increases in state funding were approved in Georgia, Iowa, Missouri, Tennessee and Virginia. Details on funding mechanisms and achievements in all states are available from the Committee's web site: www.abanet.org/legalservices/sclaid.html. Congratulations to the many bar and legal services leaders who have worked so hard to expand and diversify the funding base for legal services programs!

Project for the Future of Equal Justice Develops
National Public Awareness Campaign


The Project for the Future of Equal Justice is developing a national public awareness campaign to increase support for civil legal assistance to the poor. The Project is a joint initiative of the National Legal Aid and Defender Association and the Center for Law and Social Policy. Funded by the Open Society Institute and the Ford Foundation, the Project's mission is to expand and strengthen the national infrastructure that supports the development in every state of a comprehensive, integrated system to provide low-income people with the information, assistance and advocacy they need to resolve their legal problems. The public awareness campaign is intended to create an environment that cultivates the public support and funding necessary to develop and sustain these systems in the states.

Facing growing demands for civil legal assistance to the poor and diminished and restricted funding from the Legal Services Corporation, provider organizations at the national, state and local levels are seeking new and expanded financial support from a variety of sources. These sources include national, regional and community foundations, individual donors, law firms, corporations, state legislatures, United Way organizations, and county and city agencies. In addition, those working within and on behalf of the civil legal assistance community seek broader public support at the national, state and local levels. Increased public support is essential to ensure that policymakers prioritize civil legal assistance for the poor as a cornerstone of the American justice system.

In an effort to increase financial and public support, organizations that provide civil legal assistance to the poor, and supporters advocating on their behalf, need to develop an image that portrays their work in a compelling way. To that end, the public awareness campaign is designed to achieve three objectives:

  • To educate the public and target audiences about the public benefit and importance of civil legal assistance to the poor.
  • To inform the public and target audiences about the amount of unmet need for civil legal assistance to the poor.
  • To address negative stereotypes about organizations that provide civil legal assistance to the poor and about the clients that they serve.

The Campaign Process
The campaign is a multi-staged process that combines research and implementation. The communications research firm of Belden, Russonello and Stewart has been retained to conduct Phases I and II. Phase I, which has been completed, included a review of existing public opinion data about Americans' attitudes toward legal assistance to the poor. The consultants reviewed prior opinion research conducted by the ABA, the Legal Services Corporation, the American Civil Liberties Union and others. The consultants also interviewed twenty professionals working within the legal assistance community to assess the community's self-image, as well as perceptions of the obstacles to improving the image.

Existing Public Opinion Data

  • The consultants first reviewed Americans' attitudes toward low-income persons in general, and the public perception of why certain people are poor. The review of existing public opinion data revealed a fundamental tension between two values: fairness and individual responsibility. The data showed that the degree of Americans' commitment to each of these values has fluctuated since 1965. At the inception of the Clinton Administration in 1992, 52% of the poll and survey respondents indicated that they believed people were poor most often because of circumstances beyond their control. With the onset of the welfare reform debate in 1995 and the Republican Congress' Contract with America, 62% of the respondents indicated that they believed people most often were poor because of their lack of effort. As of 1998, the two values were relatively evenly matched.
  • The consultants also reviewed Americans' attitudes toward the justice system and the legal profession. The data revealed that a strong majority of Americans has confidence in the justice system, but that there is much less confidence in lawyers and the legal profession. The data also showed that a strong majority of the public perceives that courts do not treat the poor and minorities fairly, and that there is little confidence that poor people have access to good lawyers who can assure them a fair trial.
  • Finally, the consultants reviewed Americans' attitudes toward civil legal aid for the poor. The data revealed that Americans are broadly supportive of public resources for civil legal services, and that nearly two-thirds oppose the reduction of federal funding for the Legal Services Corporation. The data also indicated that 70% of survey respondents opposed the restriction of legal representation of poor people in cases involving abortion rights, immigration rights or challenges to welfare laws.
  • Existing public opinion data suggests several problems and possible openings for a communications campaign on civil legal assistance for the poor. The hurdles include:
  • The belief that certain people are poor because of their own lack of hard work and effort, combined with the belief that currently everyone has an equal opportunity to succeed in this country;
  • Little knowledge and concern about the lack of access to the justice system for many people in the United States.

Some openings on which communications initiatives can build include:

  • Americans' strong support for unrestricted civil legal assistance; and
  • A general belief that the poor and minorities are not treated fairly by the justice system.

Next Steps
The Project began Phase II in November, 1999. This phase involves extensive research and message development to explore the hurdles and openings indicated in Phase I. The research includes focus groups, a national poll, individual interviews with key audiences and additional focus groups with target audiences to test draft messages. Potential targeted audiences include the business community, national and regional foundations and the private bar.

Based on the research and message testing, the consultant will develop a message strategy for improving the public image of civil legal assistance to the poor. This strategy will form the foundation for a communications plan to implement the message to funding communities and other target audiences.

In Phase III, the Project will finalize the design of the communications plan to implement the message strategy. This phase also will include campaign rollout through the national and regional media, advertising or other means, and developing products for educating and influencing target audiences at the national, state and local levels, including brochures, videos, talking points and press kits. In addition, this phase will include communications training sessions for constituents regarding how to utilize the campaign materials to increase funding and public support for civil legal assistance to the poor. Finally, this phase may include working with several pilot states to develop communications strategies to enhance the image of civil legal assistance organizations before key audiences in those states, including state legislators and the private bar.

Advisory Committees
A Working Group will guide Phases II and III. This group includes representatives of the American Bar Association, the National Legal Aid and Defender Association, the Center for Law and Social Policy, the Legal Services Corporation, the Management Information Exchange, the National Association of IOLTA Providers, and local and statewide organizations that provide civil legal assistance to the poor. The Project also will seek the input of a larger group of advisors that includes private attorneys, corporate counsel, foundation representatives and leaders of other non-profit organizations. For more information about the campaign, please contact the campaign coordinator:

Bonnie Allen
Project for the
Future of Equal Justice
NLADA
1625 K Street NW, Suite 800
Washington, D.C. 20006
202/452-0620 x 221
FAX 202/872-1031
e-mail: b.allen@nlada.org


The views expressed in Dialogue are those of the authors and do not necessarily represent the policies of the American Bar Association. The contents of this magazine have not been approved by the ABA House of Delegates and do not constitute ABA policy. © 2001 American Bar Association ISSN 1092-2164
Last updated: 5/6/01