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06-10-2000

TRANSPORTATION: Producing United's Talent Show

These days, Shelley A. Longmuir is honchoing a band of K Street all-stars
charged with winning the feds' stamp of approval for United Airlines'
$11.6 billion merger with US Airways. It's a role that some industry
experts never thought Longmuir, United's top lobbyist, would get to
play.

After stints during the Bush Administration as a lawyer at both the Housing and Urban Development and the Transportation departments, Longmuir joined United's Washington office as senior counsel in March 1993. Nine months later, however, United's board of directors approved the sale of a majority stake in the airline to its employees.

Union officials used their new clout to reshape United's management. "A lot of us were surprised that Shelley was able to survive," said an aviation industry lobbyist. "Shelley surprised a lot of skeptics who thought her Republican background would lead to her immediate ouster."

Instead of being purged, Longmuir was promoted to vice president for governmental affairs. In late 1998, Longmuir moved up to senior vice president for international, regulatory, and governmental affairs, a position that required her to move to United's headquarters in Chicago. As head of the airline's government relations office, she travels frequently to Washington.

Longmuir's knack for winning over potential critics helps explain her success, say airline insiders. Longmuir, they explain, puts a friendly face on a carrier that often plays hardball to accomplish its goals in Washington. "One of the good things about Shelley is that she knows what she knows, and she knows what she doesn't know," a lobbyist at a rival airline said. Many top executives at competing carriers "will try to outfox the opposition themselves," he added. But United's in-house lobbyists are "the quintessential managers," the lobbyist said. "They will hire people to outfox you."

Or, bury you, as one aviation lobbyist said of United's tactics. "What they have-and know that they have-is a massive, well-run company that can throw off a lot of cash and resources," the lobbyist said. "They just grind and pound."

The United-US Airways deal is a classic example of that strategy. The two airlines have hired plenty of big names to help make the case for the merger among regulators and on Capitol Hill. Superlobbyist Thomas Hale Boggs Jr. and his sidekick at Patton Boggs, Jonathan R. Yarowsky, should help with Democrats. Yarowsky was a lawyer in the Clinton White House and counsel to former House Judiciary Committee Chairman Jack Brooks, D-Texas. The carriers also retained Harold M. Ickes, a former deputy chief of staff in the Clinton White House.

United has plenty of Republicans in its lineup, including former Reagan White House Chief of Staff Kenneth M. Duberstein, and Ann Eppard, a former chief of staff to House Transportation and Infrastructure Committee Chairman Bud Shuster, R-Pa.

United rehired Eppard-a controversial but influential lobbyist-even after she once dumped United in favor of a new client, the Airports Council International-North America, because of a conflict of interest.

Roughly a dozen aviation policy specialists at top Washington law firms are also at the beck and call of United and US Airways.

United was foiled in its attempt to land former House Minority Leader Robert Michel, R-Ill., who is now a lobbyist with the law firm of Hogan & Hartson. United approached him about joining the team, Michel said, but he backed out after his partners decided that representing United would conflict with the firm's representation of the aviation authority that runs Reagan Washington National and Dulles International airports.

United has "the right team and the right message," said Mark R. Anderson, the head of United's Washington office and Longmuir's chief deputy. "Because of the merger, and because of the questions we expect, and because of the sheer amount of information [demanded by regulators], that's why we have added these folks," he said. "We believe we have a positive story to tell."

Some antitrust experts predict that the blockbuster merger will encounter plenty of turbulence. Critics maintain that the deal will encourage additional consolidation in the airline industry and stymie competition. Kevin Mitchell, the chairman of the Business Travel Coalition, a group of corporations that lobbies for increased airline competition, said United's beefed-up lobbying "underscores how deeply, deeply flawed this transaction is. They are worried. That's why they are bringing in so many of these people."

Other aviation industry veterans are struck by United's hiring spree. "They spend a great deal of money and hire people they think are highly connected politically," said James H. Burnley IV, a former Transportation Secretary in the Bush Administration who is now a partner in the Washington office of the Chicago-based law firm of Winston & Strawn. "They've certainly done that with a vengeance the last few days. It's fair to say that Shelley's not the least bit hesitant to roll out the big artillery," added Burnley, who represents American Airlines.

Longmuir, however, runs United's government affairs effort without much fanfare. She is rarely quoted in news reports and declined requests from National Journal for an interview. Lobbyists said that Longmuir is more than willing to let others take the credit. "She's very secure," said a United lobbyist. "I've had other experiences with executives where it's a badge of weakness to bring in a colleague to speak about their specialty. But Shelley is willing to bring in the experts."

Longmuir has a soft touch, lobbyists said. One United lobbyist recalled that Longmuir several years ago made a point of having United's then-Chairman and CEO Gerald Greenwald call a key congressional aide after a crucial vote on a tax issue. The aide wasn't a supporter of the measure, the lobbyist added, and United had just lost the vote. "I think that goes to her fundamental understanding that Washington is about long-term relationships," the lobbyist said. "We may have lost that vote, but she realized that there were certainly going to be other tax issues in the coming years."

Kenneth P. Quinn, a Washington lobbyist with the New York City-based law firm of Winthrop, Stimson, Putnam & Roberts, and a friend of Longmuir from their days at the Transportation Department, said that United also understands the value of compromise. United and American, the two dominant airlines at Chicago's O'Hare International Airport, fought a long battle against a Quinn client-the city of Chicago-to limit the number of flights at the airport. Eventually, both carriers accepted more competition at O'Hare. "That's typical of the approach United has-fiercely protective of their competitive interests, but at the same time realistic and pragmatic," Quinn said. "When they sense that change is going to come, they embrace it and shape it. Shelley's been a pivotal force in that."

Longmuir, 44, graduated Phi Beta Kappa from Brown University and then received a law degree from New York University. After working as a criminal appellate lawyer at the Justice Department, Longmuir became deputy general counsel at HUD, then chief of staff on the Presidential Task Force on Hurricane Andrew Recovery. At Transportation, she was chief of staff to department Secretary Andrew H. Card.

Fellow lobbyists agree that Longmuir, despite her background, is more a corporate lawyer than a Beltway schmoozer. Her four-person Washington team is headed by Anderson, a fellow Bush Administration alum who was an aide to Sen. Charles G. Grassley, and former Rep. Jim Ross Lightfoot, both Iowa Republicans.

United's stable of outside lobbyists stays in contact with Longmuir and her lieutenants through weekly conference calls. The group includes Eppard, lobbyist Jack Ferguson, and several lobbyists from the Duberstein Group, including Michael S. Berman, Steven M. Champlin, and Daniel P. Meyer, a former chief of staff to then-House Speaker Newt Gingrich, R-Ga. Two veteran aviation hands-former Transportation Department official Pat Murphy and Michael E. Korens, a former aide on the Senate Commerce, Science, and Transportation Committee who now lobbies with ex-Sen. Bob Packwood, R-Ore.-also participate. The proposed merger has sparked a separate round of conference calls that brings in bigwigs such as Boggs and Duberstein.

United "has assembled the best and the brightest" to press for the deal, said Edward P. Faberman, the executive director of the Air Carrier Association of America, which represents small and new airlines. "Nevertheless, they have a high hurdle to clear."

Members of Congress could try to shoot down the deal if they are swayed by complaints that the merger will result in reduced service or higher airfares. Most important, it is Justice Department trustbusters who will decide whether the merger flies or not; United's political clout will have little impact on their ruling. United has won mixed reviews for trying to resolve potential antitrust complications by selling off US Airways' routes at Reagan National Airport to a start-up owned by Robert L. Johnson, the founder of Black Entertainment Television. The transaction would make Johnson the first African-American to own a U.S. carrier-a potentially winning consideration for liberal Democrats in Congress. But the sale to Johnson also strikes some of United's competitors as "ham-handed," in the words of one competing lobbyist. Justice would probably prefer that US Airways and United sell the routes to an established competitor, several antitrust lawyers agreed.

Still, lobbyists predict that Longmuir will have an easier time selling the deal to a Democratic Administration than would most Republicans. Longmuir, said lobbyist Quinn, is comfortable working with diverse groups, thanks in part to her experiences with former HUD Secretary Jack Kemp, a Republican who often attracted support from traditional Democratic constituencies. "Shelley has taken a page from Kemp," Quinn said.

For example, Longmuir has long supported the bipartisan Welfare to Work Partnership, an effort aimed at persuading the private sector to hire former welfare recipients. Eli Segal, a former Clinton Administration official, heads the drive, which President Clinton strongly endorsed.

United was one of five major corporations that took the lead on the partnership. Longmuir has spent numerous hours working with partnership officials since the group's debut in 1997. She brokered changes in United's employment rules to allow the hiring of more ex-welfare recipients and also advised partnership officials on management issues. "It was a passion" for her, said Tiffany Westover, the partnership's executive vice president.

Longmuir will need all her passion and smarts to pull off United's mega-deal with US Airways. "It's way too soon to know if she helped their case or not," said former Transportation Secretary Burnley. "You only know when it's all done."

Louis Jacobson and Mark Murray National Journal
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