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United Airlines-US Airways merger consumer benefits
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Consumer benefits
United Airlines-US Airways merger consumer benefits
What others are saying


This merger responds to a major shift in consumer demand…
  • Since 1978, the number of people flying has more than doubled, rising from 275 million to 635 million last year - straining the capacity of a system designed in the 1950's. The key to an effective networked system is more hubs and stronger hubs - both of which will be created in the combination of United and US Airways. (Source: U.S. Dept. of Transportation)

  • Information technology has freed businesses from the need to cluster around major cities like New York, Chicago and Los Angeles and has fueled an increased need for service into smaller markets. While New York is still the favorite location for Fortune 500 companies, 65 percent of these companies have left New York and relocated elsewhere since 1967. (Map ) (Source: Fortune, 4/17/00).

  • People and cities United serves want aviation to do for the movement of people what information technology has done for the movement of ideas and information. It's a networked world - nobody would use a credit card that only works in part of the world.

  • We are reflecting an international trend of consolidation. It's happening in Europe and Asia and relative to other international carriers, United ranks 8th in the number of international passengers it carries. That amount is shrinking as European and Asian carriers form combinations and alliances and in countries where such agreements are encouraged (Source: IATA, May 2000).


All this is good news for consumers...
  • Added competition will give consumers more choice with a combination of East/West, Pacific/Atlantic, short-haul and long-haul - one stop shopping for seamless travel, and, the "convenience of one" - one airline, one check-in, one or no stops aboard one airplane and one frequent flier program.

  • More hubs and more flights in one system mean more opportunity to tailor cost to need. The leisure traveler who books in advance and the business traveler who books at the last minute will all find greater choice.

  • With more competition between hubs, the downward pressure on prices will continue. Post-deregulation competition has helped drive down fares by 40 percent. That momentum is not going to change.


Contrary to what others are saying, the United-US Airways merger will actually inject competition...
  • It will create strong new hubs to compete with existing hubs (e.g. Charlotte vs. Atlanta), which will, in turn, jump start competition.

  • It will challenge Delta's dominance on its routes in and out of Atlanta.

  • Commerce follows air connections. Where cities like Charlotte become part of a global system, business will grow. For example, Charlotte estimates that the growth of the US Airways hub will bring in an additional $1.5 billion annually in new business.

  • It will be a wake-up call to American, which has had virtual control of the Caribbean and Latin American markets.


The merger will also provide greater customer convenience and additional choice in air travel...
  • It will provide a brand new competitor in markets only one or two carriers had served that and now will be served by two or three.

    • Current US Airways passengers will gain same-carrier service to 117 U.S. cities and 28 international destinations.

    • Current United passengers will gain same-carrier service to 80 U.S. cities and 13 international destinations.

    • On the East Coast alone, the United-US Airways merger will inject new competitive service in 32 markets.

  • Network air service gives smaller cities what they need to thrive economically - access. The United-US Airways merger will deliver global access. The hub and spoke system allows for viable air service to smaller communities.

    • One example: The Boise to Denver route is served by three jets a day. Most passengers use the flight to connect to other destinations - on average only 23 of 102 are actually going to Denver. Connecting passengers boost the volume and allow the scope of service cities need. An enhanced structure will result from the United-US Airways combination generating growth in both hub and spoke cities.

  • Passengers will have access to more than 500 additional worldwide destinations through the Star Alliance, again reflecting the merger's focus of giving passengers more choice, better service and ultimately, lower fares.


   

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