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Copyright 2002 Globe Newspaper Company  
The Boston Globe

March 13, 2002, Wednesday ,THIRD EDITION

SECTION: BUSINESS; Pg. D5

LENGTH: 781 words

HEADLINE: EARTHLINK, AT&T AGREE TO ACCESS DEAL ATLANTA ISP TO OFFER BROADBAND SERVICE ON GIANT'S NETWORK

BYLINE: By Peter J. Howe, Globe Staff

BODY:
After three years of talking about offering its cable modem subscribers "open access" to other Internet service providers, AT&T Broadband yesterday announced a deal to let Atlanta-based ISP EarthLink offer services in Greater Boston over AT&T's high-speed network this year.

Wall Street hailed the deal, sending EarthLink's shares up 89 cents to $10.58. EarthLink has about 4.7 million subscribers, close to 90 percent of whom use dial-up connections instead of faster cable modems or telephone digital subscriber lines.

   With a deal already in hand to offer services over AOL Time Warner cable modem systems in 24 US cities, with 15 more to be added this year, EarthLink is seen by analysts as poised to boost its subscriber base and move thousands of customers up to higher-priced broadband connections.

Seattle will be the first AT&T Broadband market where EarthLink will be able to sell its services over AT&T Broadband wires, probably this summer, followed by Boston sometime before the end of the year, executives said. EarthLink would move into other AT&T Broadband markets in 2003.

As of last evening, EarthLink had no details on what it will charge for cable modem service or whether it plans to offer a discount from AT&T's $47-a-month standard residential package.

AT&T Broadband cable modem service offers an "always-on" Internet connection that AT&T claims can reach download speeds of up to 1.5 megabits per second, or 30 to 50 times as fast as a dial-up connection.

Under terms of the deal, EarthLink would market broadband access under its own brand, with AT&T providing the actual service and billing for it.

EarthLink spokesman Kurt Rahn said the company will focus more on getting its existing dial-up customers to migrate to broadband connections than taking business from AT&T. It also sees a big opportunity to better market the service to the hundreds of thousands of customers who have access to broadband Internet service, but have balked at paying the premium price.

"Our objective is not to walk in and try to take AT&T's customers. The market is not well-penetrated enough in the first place that we should be talking about the market-share game," Rahn said.

Broadband services such as cable modems and DSL are estimated to be available to more than 70 percent of US homes, but only 10 to 12 percent have signed up.

While not criticizing AT&T Broadband specifically, Rahn said, "Broadband as an industry has been too fixated on technology and speed and being always on. We need to move into a mass market and explain to people what having broadband can do for them," such as making Internet-based information and entertainment sources far more accessible and useful, Rahn said.

Jennifer L. Khoury, a spokeswoman for AT&T Broadband's New England operations, said, "Both parties feel that this agreement will increase the customer base for both AT&T Broadband and EarthLink."

For years, smaller ISPs and consumer advocates have been clamoring for open-access deals to allow third parties to use AT&T Broadband and AOL Time Warner cable modems to sell Internet access in the same way that ISPs can use Baby Bell phone lines to sell their services. AT&T predecessor MediaOne Group fended off a threatened state ballot question in 2000 mandating open access by promising to pursue such arrangements.

Paul Trane, a principal with the Telecommunications Insight Group in Somerville, which has advised open-access advocates, praised the AT&T deal with EarthLink as a good step. But Trane said he thought the main factor driving it was AT&T's pending $45 billion merger with Philadelphia-based Comcast and a desire to try to defuse open access concerns as it proceeds with getting hundreds of towns to move franchises over to the new AT&T Comcast.

EarthLink has signed access deals with AOL Time Warner covering 24 markets, with 15 more to be added in coming months, taking advantage of strong political pressure the cable giant faced to open its network when America Online and Time Warner consummated their $106 billion merger last year.

EarthLink reported having 471,000 broadband customers as of the end of December, along with 4.2 million conventional dial-up customers, Rahn said.

AT&T Broadband, which controls cable franchises in more than 200 Bay State cities and towns and southern New Hampshire, has 13.6 million cable television customers, about 1.5 million of whom also subscribe to its high-speed Internet services. AT&T chairman C. Michael Armstrong said the company is pursuing discussions with other ISPs for open-access deals to its network.

Peter J. Howe can be reached by e-mail at howe@globe.com.

LOAD-DATE: March 14, 2002




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