Copyright 2002 eMediaMillWorks, Inc. 
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Federal Document Clearing House 
Congressional Testimony 
February 13, 2002 Wednesday 
SECTION: CAPITOL HILL HEARING TESTIMONY 
LENGTH: 13464 words 
COMMITTEE: 
HOUSE APPROPRIATIONS 
HEADLINE: FY2003 
TRANSPORTATION BUDGET 
TESTIMONY-BY: KENNETH M. MEAD, 
INSPECTOR GENERAL 
BODY: February 13, 2002 
Department of Transportation Budget for Fiscal Year 2003 Statement of 
The Honorable Kenneth M. Mead Inspector General U.S. Department of 
Transportation 
Mr. Chairman and Members of the Subcommittee: 
Thank you for inviting us to testify today as the Subcommittee begins 
its deliberations on the fiscal year (FY) 2003 appropriation for the Department 
of Transportation (DOT). Much has happened since we met at the beginning of last 
year's appropriations cycle. Last year, our testimony focused on aviation delays 
and cancellations, airline customer service, and what seemed like aviation 
gridlock. At that time, none of us could have imagined the events of September 
11, 2001, and the challenges facing our nation today. Thus far, we in the Office 
of Inspector General (OIG) have been impressed with the diligence and 
aggressiveness with which the Department has moved forward to meet its new 
responsibilities. 
In today's statement, I would like to highlight some 
of the most pressing transportation issues facing DOT. Not surprisingly, this 
list begins with responding to September 11, 2001, but it also includes other 
departmental issues that must remain on the front burner, including: supporting 
the nation's aviation system, deciding the future of inter-city rail passenger 
service, improving motor carrier and vehicle safety, balancing Coast Guard's 
missions and budget requirements, and improving the Department's stewardship and 
accountability over Federal funds. RESPONDING TO SEPTEMBER 11, 2001 
Establishing the Transportation Security Administration to Increase 
Aviation Security 
The mission of creating a new Federal agency charged 
with ensuring security across all modes of the U.S. transportation system is a 
tremendously formidable task. Since passage of the Aviation and Transportation 
Security Act (Act), a sea change has been set in motion - all with very short 
timeframes. 
Also, it is important to note that the Transportation 
Security Administration (TSA) is responsible for all aspects of transportation 
security, not just aviation security. Currently all modes of transportation 
(transit, rail, motor carriers, Coast Guard, etc.) are performing risk 
assessments. In the months ahead, TSA will have to focus resources on addressing 
security across all modes of transportation. 
Since November, the OIG has 
been conducting "undercover audits" of security performance at airports 
nationwide, as requested by the President. We have seen that security has 
progressively improved and is clearly tighter today than before September 11th. 
However, there are still alarming lapses of security, and the process of 
ensuring that these lapses do not recur is just one challenge that lies ahead. 
Mr. Chairman, the next major milestone for TSA is less than 1 week away, 
when the agency will assume control of all screener contracts. However, the two 
most critical deadlines lie still further ahead: 
- November 19th , when 
TSA must ensure that there are enough Federal screeners, Federal law enforcement 
officers, and Federal security managers in place to conduct the screening of 
passengers and property at all commercial airports; and 
- December 31ST, 
when TSA must have a sufficient number of explosives detection systems in place 
to screen all checked bags. 
Today, I would like to discuss progress 
towards these two deadlines. 
Hiring and Training the TSA Workforce. The 
next major challenge facing TSA is the hiring and training of a qualified 
workforce. Recent estimates indicate that TSA will need to hire at least 40,000 
employees, including over 30,000 screeners, an executive team, law enforcement 
officers, Federal air marshals, and support personnel. TSA and the Federal 
Aviation Administration (FAA) have expanded the Federal Air Marshal program for 
both domestic and international flights. Law enforcement personnel from several 
Federal agencies, including the OIG, have been selected and trained to augment 
the Federal Air Marshal program until TSA can recruit and train the necessary 
personnel. 
As detailed in the next section, TSA does not yet know 
precisely which explosives detection equipment it will use and where. More 
screeners are needed to operate FAA-certified explosives detection systems (EDS) 
in airport lobbies than to operate EDS machines integrated into the baggage 
system. Using a combination of EDS and trace explosives detection devices to 
screen checked baggage would require even more screeners. Until TSA determines 
what equipment it will use and how many are needed at each airport, the number 
of screeners required remains an open issue. TSA needs to resolve this issue and 
is working to do so. 
Airport screeners must now be U.S citizens. At 
Washington Dulles International Airport, it is estimated that up to 80 percent 
of the current screeners will not qualify for employment with TSA because they 
are not U.S. citizens. Although we do not yet know the percentage nationally, a 
significant number of the current screening workforce may not qualify for 
screening positions with TSA. This will have a significant impact on how quickly 
TSA can hire and train the needed screeners, and how quickly the agency can 
assume screening at airports. 
Screening Checked Baggage Through 
Explosives Detection Equipment. Air carriers are now required to screen 100 
percent of checked baggage using either an FAA-certified EDS or an alternative 
method. Because there are limited EDS units currently available, carriers are 
relying primarily on positive passenger bag match. Based on our observations on 
January 18th and 21St at airports nationwide, we found high levels of compliance 
and minimal disruption of air carrier operations. Positive passenger bag match 
at the point of origin represents a significant achievement, especially in light 
of the concerns air carriers have expressed over the years that it would be 
either difficult or impractical to do. 
However, positive passenger bag 
match at the point of origin has limitations. The concern is with the small 
percentage of connecting passengers who, for one reason or another, do not get 
on their connecting flight, though their checked baggage continues to its final 
destination. We have previously recommended that it would be advantageous to 
TSA, the industry, and the traveling public to initiate a pilot program of 
limited scope, perhaps 2 to 4 weeks at selected locations, to identify 
logistical issues and determine whether positive passenger bag match on all 
connecting flights is operationally feasible. The Under Secretary for 
Transportation Security announced last week that the Department will conduct 
such a pilot. 
It is important to remember, however, that positive 
passenger bag match does not guarantee against future attempts by suicidal 
terrorists to blow up an aircraft, and it is not a permanent substitute for 100 
percent EDS screening. This is why Congress has required, and the Department is 
aggressively moving to ensure, that all checked baggage is screened through an 
explosives detection system by December 31, 2002. 
TSA is working toward 
having sufficient explosives detection equipment in place by the December 
deadline. Issues that need to be resolved include: (1) how many FAA-certified 
EDS machines the industry is capable of producing in the next year; (2) whether 
the required number of EDS machines can be installed in airport lobbies or 
baggage systems while allowing the aviation industry to run with a reasonable 
degree of efficiency; and (3) whether, given these exigencies, TSA will require 
that all bags be checked through an FAA-certified EDS machine by December 2002 
or will instead employ (perhaps just as an interim measure) some combination of 
certified EDS machines and trace explosives detection equipment. 
Interim 
Approach May Be Needed. Currently, there is a gap between the number of 
certified EDS machines needed to check all bags and the number of EDS machines 
that manufacturers can produce. FAA estimates over 2,000 additional EDS machines 
will need to be installed in over 400 airports nationwide over the next year. 
The Department hired a consulting firm to review how TSA could meet the 100 
percent baggage screening requirement by December 2002. The consultant recently 
estimated that 2,990 machines were required to meet the 100 percent screening, 
but estimated that manufacturers could produce only 2,260 EDS by yearend, 
leaving a shortage of about 700 EDS machines. 
There is also the question 
of whether all airport lobbies or baggage handling systems can be reconfigured 
to accommodate the EDS machines by the end of the year. It takes significantly 
more time to reconfigure an airport baggage system to accommodate one or more 
in-line EDS machines than to place an EDS in the airport lobby. However, there 
is simply not the space to install all EDS machines in airport lobbies, and it 
will take more staff hours to operate EDS machines located in lobbies rather 
than integrated into the baggage handling system. 
Given these factors, 
TSA is likely to need an interim approach to meet the December deadline. Among 
the specific strategies being considered are the integration of EDS machines 
into the baggage system and, as an interim solution, use of a combination of 
trace explosives detection and EDS machines installed in the lobby. Using this 
method, approximately 1,800 EDS would be required. According to the consultants, 
manufacturers could produce sufficient numbers of EDS and trace explosives 
detection units to meet our needs. 
Measuring TSA's Success in Improving 
Aviation Security 
Congress, the Administration, and the traveling public 
all need to be able to gauge success in improving aviation security. We see 
three logical sets of measures for the next year. 
First, whether the 
deadlines set in the Act will be met, two of which we have already described in 
detail. 
-February 17, 2002 - TSA to assume screening contracts from 
airlines. 
-November 19, 2002 - TSA must have a sufficient number of 
screeners, Federal law enforcement officers, and Federal airport security 
managers to screen all passengers and baggage. 
-December 31, 2002 - TSA 
must deploy a sufficient number of explosives detection systems to screen all 
checked baggage. 
Second, we propose the following metrics to measure 
TSA's progress toward meeting those date-specific goals: 
-number of 
screeners hired; 
-number of screeners that have completed training; 
-number of airports with TSA employees performing screening; 
-number of Federal airport security managers in place; 
-number 
and percentage of background checks completed; 
-number and type of EDS 
equipment deployed; 
-number of airports ready to screen all checked 
baggage; and 
-EDS equipment usage. 
A third set of measures would 
address the bottom line issue of the extent and success of security coverage. 
There are sensitive security metrics that would be more appropriate to discuss 
in a closed session. Speaking in the broadest sense, however, these might 
include the number of flights covered by air marshals and the results of 
screener accuracy tests. 
Funding the Transportation 
Security Administration 
There are tremendous budgetary challenges facing 
TSA for this year and next, and it is increasingly clear that the cost of good 
security will be substantially greater than most had anticipated. The cost 
implications are both in terms of capital costs for equipment and operating 
costs for personnel. Key drivers are the sheer number of Federal screeners, 
Federal law enforcement officers, Federal security managers, and Federal air 
marshals that will be needed, as well as the pace and type of EDS installation. 
Total capital costs for the EDS equipment could range between $1.9 
billion and $2.5 billion, depending on the type and mix of equipment used. This 
does not include the cost to integrate EDS equipment at airports, which could 
exceed $2.3 billion. In addition, estimated operating costs for FY 2002 could 
range from $1.6 billion to $1.8 billion based on hiring, training, and deploying 
a Federal workforce of over 40,000 employees by the November 19th deadline. 
These will also include costs of assuming the existing contracts, which could be 
a significant expense. All of these requirements are against a projected revenue 
base for FY 2002 of between $2.0 billion and $2.4 billion. Clearly, a 
supplemental appropriation will be needed. 
For FY 2003, operating costs 
for TSA's workforce could range between $2.7 billion and $3.3 billion, as the 
agency experiences its first full year of salary costs. However, revenue from 
the security fee and assessments from air carriers will not be sufficient for FY 
2003. The security fee is estimated to generate only about $1.7 billion in FY 
2003 and the Department estimates that assessments from the carriers will only 
bring in around $700 million. 
Given the pace of events since September 
11th, it is understandable why there would be such substantial fluidity in the 
budget numbers. Now, an immediate task for TSA is to move out with dispatch to 
bring as much clarity as possible to its budgetary requirements for this year 
and next. Credible budgetary requirements will help Congress and the 
Administration resolve the questions of who will pay for what and in what 
amount. Much confusion exists in these areas because there are many 
funding sources - some of which are appropriated and some of 
which are not. These include revenue from fees, direct appropriations, and 
airline assessments, as well as changes to how airports can use grant money and 
passenger facility charges. 
Given the large budgetary requirements, it 
is important that TSA have good cost controls. Vendors are very aware of the 
immense amount of equipment that will be purchased. As TSA begins reviewing its 
capital needs, vendors are lining up with a vast amount and array of equipment, 
and TSA must sort through the claims and counter claims of vendors who believe 
their technology is the best for meeting the established deadlines. Given the 
large budgetary implications, it is imperative that TSA ensure that its 
acquisition process is free from fraud, waste, and abuse. 
Implementing 
Computer Security 
Finally, although this subject will not fall under the 
TSA's purview, no discussion of security would be complete without a review of 
the Department's computer security. DOT computer systems (including those 
supporting air traffic control or monitoring trucks inspection results at the 
border) are important to public safety and support the nation's economic health. 
DOT needs to make substantial improvements in computer security. 
Security over DOT's almost 550 mission-critical systems has been identified as a 
material weakness and DOT's Government Information Security Reform Act (GISRA) 
report was "disapproved" by OMB. 
Despite some progress in the last year, 
much remains to be done. As a priority matter, DOT must: 
-enhance 
network intrusion detection and incidents reporting procedures; 
- 
enforce and enhance security requirements for third-party network connections; 
-identify major DOT systems requiring security certification reviews; 
- develop guidance for estimating, tracking, and reporting system 
security 
funding; -reevaluate its identification of 
Presidential Decision Directive 63 (PDD-63) critical assets as some systems may 
have been inappropriately excluded; and 
- complete proper background 
checks on DOT employees and contractor personnel, and incorporate background 
check requirements in contracts. 
SUPPORTING THE NATION'S AVIATION SYSTEM 
Being Positioned for When the Demand for Air Travel Rebounds 
FAA 
must be well-positioned when the demand for air travel returns through a 
combination of new runways, better air traffic technology, airline scheduling 
practices, and greater of use of airports other than hubs. FAA's best estimate 
is that economic conditions and passenger demand will recover within 18 to 24 
months. FAA projects that by 2004 passenger enplanements will return to 
pre-September 11 levels. 
Vital Statistics. At our August hearing last 
year, we presented three charts illustrating how the delays and cancellations 
had fallen during the first half of 2001 compared to those of the prior 2 years. 
At that time, we reported that these reductions were due to various factors, 
including better weather conditions, no significant labor disruptions, FAA and 
airline efforts to improve communication and air traffic management, and 
voluntary schedule adjustments by several of the major airlines. The slowing 
economy, combined with September 11, however, only served to accelerate the 
decline--as illustrated by the following three figures and related statistics. 
-During 2001, 22 percent of flights scheduled by the 9 major airlines' 
were delayed, canceled, or diverted, affecting an estimated 102 million 
passengers. In comparison, 27 percent of scheduled flights in 2000 were 
similarly impacted, affecting an estimated 163 million passengers. 
-Arrival delays decreased nearly 27 percent (1,355,176 to 991,401) 
between 2000 and 2001. While cancellations increased about 4 percent in 2001, 
nearly half of all the cancelled flights (88,545) occurred in September.' If 
September's figures are excluded from the calculation, cancellations would have 
dropped 40 percent (176,952 to 105,782) for the remaining 11 months of the year. 
-Not only were there fewer delays, but those occurring were shorter in 
duration. Of those flights arriving late, the average delay was about 49 minutes 
in 2001-a decline of over 3 minutes from the average in 2000. 
-The 
number of flights experiencing taxi-out times of 1 hour or more decreased over 
30 percent (from 45,993 to 32,019) between 2000 and 2001. Flights with taxi-out 
times of 2, 3, 4, and 5 hours decreased at even higher rates of 39, 53, 65, and 
80 percent, respectively. 
-Flights chronically delayed (30 minutes or 
more) and/or canceled decreased 59 percent (from 242,803 to 98,613) between 2000 
and 2001.3 Likewise, the number of unique flight numbers associated with these 
chronically delayed and canceled flights decreased 29 percent (from 10,717 to 
7,601). 
-Against this backdrop of decreasing delays and cancellations, 
consumer complaints also dropped. DOT Air Travel Consumer Report disclosed that 
consumer complaints against the major air carriers decreased nearly 32 percent 
(20,564 to 14,076) between 2000 and 2001. 
-Scheduling data showed 
significant decreases during the last 4 months of 2001: 
-- BTS reported 
a small increase of 0.5 percent in scheduled flights during the first 8 months 
of 2001 over the prior year. In comparison, the last 4 months witnessed an 
overall decrease of 14 percent.' 
-- When breaking out schedule data by 
airport, we found considerable differences, with many of the 30 largest airports 
witnessing decreases greater than 14 percent, including: National (-44 percent), 
Kennedy (-27 percent),Boston (- 27percent),LaGuardia (-24percent),and Los 
Angeles (-23 percent).Those airports with the smallest decreases during the last 
4 months of 2001 included: Las Vegas (-5 percent), Tampa (-5 percent), and 
Baltimore (-7 percent). 
-As a sign of the softening economy and the 
impact of the September 11 terrorist attacks, we found that the number of vacant 
seats has increased from last year. The average load factor (number of passenger 
seats filled) was down during 2001 for all months except January-as illustrated 
in the chart. Overall, the major airlines reported an average load factor of 
70.3 percent in 2001-2.5 points lower than the overall average in 2000. 
Moreover, as illustrated below, the number of business travelers (based 
on revenue passenger miles) decreased significantly faster than leisure travel 
during the first half of 2001, with large decreases in both categories after 
September 11. Overall, the Air Transportation Association (ATA) reported that 
leisure and business travel dropped approximately 6 and 21 percent, 
respectively, in 2001. Preliminary passenger data from ATA indicate that January 
2002 statistics show little or no improvement, with revenue passenger miles 
still down approximately 14 percent from the year before. 
Keeping 
Capacity Enhancing Initiatives on Track. In the summer of 2001, FAA published 
its Operational Evolution Plan for enhancing the capacity of the National 
Airspace System. This new blue print was only 3 months old when the terrorists 
struck on September 11. FAA intends to invest $11.5 billion in the plan 
exclusive of the costs to provide air traffic services, new security 
requirements, and build new runways, but the true cost of implementing the plan 
is unknown. 
The Operational Evolution Plan encompasses a range of 
efforts to enhance capacity, including choke point/airspace redesign 
initiatives, new procedures, and new technology. While choke point initiative 
and new controller automated tools enhance the flow of air traffic, building new 
runways provides the largest increases in capacity. Most of the 14 runway 
projects included in the plan remain on schedule and were not affected by the 
events of September 11. For example, Detroit's runway was completed as scheduled 
in December 2001. 
While none of the 14 runway projects have been 
canceled, 2 airports have reported changes in their schedule (Minneapolis and 
Houston) and 2 airports are reconsidering their plans (Dallas-Ft. Worth and 
Charlotte). Minneapolis has made the most significant change by revising the 
estimated completion date for its runway by a year, from 2003 to 2004. Because 
Dallas-Ft. Worth airport officials have expressed so much uncertainty about 
their runway configuration, FAA has removed Dallas-Ft. Worth from the 
Operational Evolution Plan. Further, Atlanta airport officials told us that they 
may slip the runway completion date from 2005 to 2006 due to problems with the 
runway earthwork contract. 
Airport officials also told us that other 
adjustments to planned infrastructure projects may occur as emphasis is placed 
on revamping airport terminals to accommodate new requirements for explosives 
detection equipment to screen checked baggage. Given the challenges that 
airports are facing, current schedules for completing major runways are 
aggressive. It is therefore incumbent that FAA continues to closely monitor 
these runways by both visiting airports to verify information, including those 
airports that say they are on track, and reviewing project financial plans. The 
following chart shows the status, cost, and challenges to timely completion for 
each of the 14 runway projects as provided by FAA and the airports. 
Managing FAA Acquisitions and Making Sound Business Decisions. FAA 
spends almost $3 billion annually to modernize the National Airspace System. FAA 
has made progress with a number of acquisitions, including Free Flight Phase 1, 
which introduced new automated controller tools as well as new information 
exchange systems that link FAA and airline operations centers.' However, cost 
and schedule problems persist with major acquisitions, and several programs 
require careful watching. 
-The Wide Area Augmentation System (WAAS) has 
a long history of cost increases, schedule slippages, and vexing technical 
problems. The current cost estimate of $2.9 billion is under review. WARS was 
originally estimated to cost $892 million and commence operations in 1998. FAA 
now expects to have WARS operational in 2003 but this new satellite navigation 
system will provide less precision approach capability than initially promised. 
FAA must decide whether to stop WAAS development in 2003 or continue to refine 
the technology to meet more demanding precision approach capability known as a 
"Category I precision approach."' In a separate effort, FAA is pursuing the 
Local Area Augmentation System specifically for precision approach capability 
and expects to field a production system in 2004. 
FAA expects to make a 
decision this spring on how to proceed with WAAS. The benefits of WAAS have 
shifted over time (FAA will no longer realize cost savings from phasing out 
ground based systems) and general aviation users will be the principle 
beneficiary of WAAS. Large commercial carriers who have equipped aircraft with 
sophisticated avionics and/or flight management systems may find little benefit 
in equipping with WAAS. 
-FAA's Standard Terminal Automation Replacement 
System (STARS) is already 4 years late and is now estimated that it will cost 
$600 million over the original estimate of about $1 billion. STARS will provide 
controllers in the terminal environment with color displays, processors, and 
computer software at 166 FAA facilities. FAA has spent about $660 million on the 
STARS program but has only two early display configuration systems in operation, 
which provide new controller displays, but did not replace existing software. 
The cost and schedule to complete full STARS remains at risk. Testing of 
STARS continues to identify critical problems (trouble reports). Currently, 
there are 523 open trouble reports, and the number of reports deemed "critical" 
has remained relatively constant at about 175 between September 2001 and January 
2002. This puts the installation for the first site in November 2002 
(Philadelphia) at risk because all critical trouble reports must first be 
corrected. Also, STARS is dependent on the new ASR-11 digital radar that has 
experienced cost increases and schedule slips of its own. FAA has delayed a 
decision to authorize full production for the ASR-11 radar from December 2001 to 
November 2002 because of delays in resolving technical problems. Unless FAA 
modifies its deployment strategy or purchases equipment to make existing analog 
radars compatible with STARS, this will result in some STARS sites being 
deployed before the new digital radar is in place. This further complicates an 
already large, complex deployment that is scheduled to be complete by 2008. 
-FAA and industry are pursuing Automatic Dependent Surveillance- 
Broadcast', commonly referred to as "ADS-B", through the Safe Flight 21 
initiative ($215 million). The Safe Flight 21 initiative is a limited deployment 
with the bulk of development work being done in the Ohio River Valley and 
Alaska. ADS-B is a key Free Flight technology and can help pilots land in bad 
weather and, when coupled with cockpit moving map displays, can help prevent 
accidents on runways. In essence, ADS-B can provide "a second set of eyes" in 
the cockpit. To expedite the development of such new technologies, the Congress 
provided $5 million for a pilot in Fiscal Year 2002 to integrate new GPS- based 
technologies with controller displays and other systems. Considerable 
controversy has focused on the data link and required radio frequency that will 
be used to transmit ADS-B information to aircraft and controllers. FAA expects 
to make a decision on these matters in March or April of this year. Reaching 
closure on these issues is important because it will solidify technical 
standards and facilitate the development and implementation of a new generation 
of cockpit avionics. ADS-B has considerable promise for enhancing capacity as 
well as safety and, in light of September 11, may offer some security features. 
To obtain benefits, airspace users must invest in new avionics. 
- The 
Weather and Radar Processor (WARP) is expected to significantly improve the 
weather information on controller displays by providing accurate color graphics 
of weather on the same displays that controllers use to track aircraft, a 
capability that does not exist today. Since 1995, the estimated cost of the 
program has increased from $227.8 million to $276.8 million, or a 22 percent 
increase. The current plan is to begin using WARP on controller displays at the 
first site, the Dallas - Ft. Worth en route center, in July 2002, nearly a 
3-year delay. Even with the cost increases and schedule delays, the current cost 
baseline is not realistic and the schedule is at risk. 
-The En Route 
Automation Modernization (ERAM) program replaces the en route computer hardware 
and software used to receive, process, and track high altitude air traffic (also 
know as the Host computer system). The Host mainframe computer was replaced to 
address Y2K and maintenance concerns but the software was not. ERAM is essential 
to ensure the maintainability of the Host computer and accommodate Free Flight 
technologies. FAA estimates the Host computer system will reach its end-of 
-service life in 2008 and that it will take approximately 7 years for a 
contractor to develop and deploy a replacement system. Costs are uncertain but 
could exceed $1 billion. In June 2001, a General Services Administrative judge 
upheld a contractor protest and ruled that FAA did not fully develop the program 
requirements before announcing their intent to award a single source contract. 
FAA intends to solicit vendor proposals by the end of February 2002. FAA needs 
to defmitize plans and develop a clear-cut strategy for replacing the Host 
computer hardware and software at the nation's en route air traffic control 
facilities. 
- FAA's Telecommunication Infrastructure (FTI) effort is 
important because it replaces ground-to-ground owned and leased communications 
networks. The FTI project was initially established to replace six FAA networks 
with one integrated digital communications network to better support 
modernization efforts with an estimated cost of $1.9 billion over 10 years. The 
current cost estimate of $1.9 billion may not be reflective of all the costs 
associated with the effort. In August 2001, we reported that the initial FTI 
design would significantly increase air traffic control systems vulnerability to 
unauthorized intrusion because critical systems would share the same network 
with administrative (such as accounting) systems with direct connections to the 
Internet. Based on our recommendations, FAA amended its FTI requirements in 
December 2001 to replace air traffic control networks only. FAA is currently 
evaluating revised proposals submitted by three vendor groups and now plans to 
award a contract by June 2002. 
- Safeguarding satellite-based systems 
from intentional and unintentional interference. A key element in FAA's plans 
for modernizing the National Airspace System is the use of satellite- based 
systems for navigation, which include wide and local area augmentation systems. 
FAA had believed that satellite-based systems (GPS/WAAS) with appropriate 
augmentation could satisfy the required performance as the only navigation 
system installed in an aircraft or the only service provided by FAA. This is no 
longer the case. 
While satellite-based systems are becoming commonplace 
in all modes of transportation, they are susceptible to unintentional and 
intentional interference. The recent Volpe report on GPS vulnerability 
underscores the fact that satellite-based systems cannot serve as "sole means" 
systems as envisioned'. This affects not only aviation but also maritime, 
highway, and railroad efforts to harness GPS. The Department 
needs to continue risk mitigation efforts, rationalize its approach to back-up 
systems, and leverage the Department of Defense's work to develop anti jamming 
technology. 
Overarching Factors That Will Affect FAA's Performance. A 
common thread that runs through many FAA reform efforts is to bring more 
accountability to the agency with respect to delivering air traffic 
modernization projects on time and within budget, providing more efficient 
services, and controlling costs. In the spring of 2000, the Wendell H. Ford 
Aviation Investment and Reform Act for the 21St Century established a Management 
Advisory Council (with a subcommittee to oversee air traffic services) and a 
Chief Operating Officer. 
It has been 2 years now since the legislation, 
and a Management Advisory Council and an Air Traffic Control Subcommittee have 
been established. However, as of February 11, 2002, a Chief Operating Officer, 
responsible for negotiating a performance agreement with the FAA Administrator, 
has not been appointed and the Administrator's term expires this summer. 
One essential part of a Performance-Based Organization is a cost 
accounting system. Developing an effective cost accounting system is a 
significant undertaking, and FAA is making good progress. To date, FAA 
implemented the cost accounting system for its largest line of business, Air 
Traffic Services. The complete cost accounting system, which FAA estimates will 
cost $39 million, should be ready sometime after January 2003. However, for the 
cost accounting system to be credible, FAA also needs an effective labor 
distribution system. 
To its credit, FAA has deployed a system called 
Cru-X that it plans to use to account for and distribute its Air Traffic 
Services line of business labor costs. However, we identified a serious internal 
control flaw in the Cru-X system FAA intends to use to track about $3 billion of 
its labor costs. Cru-X allows employees to override its internal clock and 
record any work arrival and departure time they want. FAA recognized and agreed 
that Cru-X has a management control weakness concerning sign-in and sign-out 
procedures. However, FAA has not yet implemented the necessary changes. FAA must 
have credible cost accounting and labor distribution systems to properly manage 
its programs, to know the real cost of the services it provides, and to identify 
areas where costs can be lowered without adversely impacting service. 
The Impact of Falling Aviation Trust Fund Revenues 
Since the 
attacks of September 11, the aviation community has seen a dramatic reduction in 
air travel. This has resulted in steep declines in airline revenues and a sharp 
reduction in the amount of tax revenues available to fund FAA and its programs. 
The decline in revenue, combined with requirements of AIR 21, will have 
implications to both the uncommitted balance of the Trust Fund and the amount of 
General Fund contributions that will be needed to fund FAA's operating costs. 
Reductions in the Trust Fund's Uncommitted Balance. AIR 21 requires that 
all revenue and interest deposited in the Trust Fund each year be spent on FAA 
and airport needs. This amount is based on revenue estimates included in the 
President's budget submission, which is delivered to Congress 7 months prior to 
the beginning of the fiscal year. For FY 2002, the President's budget estimated 
revenue at $12.2 billion, which Congress appropriated in accordance with AIR 21 
requirements. However, since September 11, expected Trust Fund revenues have 
dropped from $12.2 billion to $9.8 billion - $2.4 billion less or 20 percent 
below original projections. In addition, as a result of September 11, Congress 
authorized supplemental appropriations of an additional $600 million from the 
Trust Fund in response to increased security needs. 
The FY 2002 
appropriations and the subsequent supplemental appropriations are now committed 
against a significantly reduced revenue stream. This will result in a 
substantial draw down of the Trust Fund's uncommitted balance. As shown in the 
following chart, we estimate that the uncommitted balance in the Trust Fund 
could drop from $7.3 billion at the beginning of FY 2002 to about $4.3 billion 
by the end of FY 2002 - a $3 billion decrease. 
Increased 
Funding Requirements from the General Fund. The steep decline 
in Trust Fund revenues combined with AIR 21 requirements will have significant 
implications for FAA's operations 
funding. AIR 21 requires 
FAA's Airport Improvement Program (AIP) and Facilities and Equipment (F&E) 
accounts to be funded at the authorized levels before allocating any Trust Fund 
revenue to FAA's Operations account. 
If Congress follows AIR 21 
requirements for FY 2003 and funds the AIP and F&E accounts at the 
authorized levels, there will be significantly less Trust Fund revenue available 
to fund FAA's operations than in prior years. As a result, FAA's General Fund 
requirements for FY 2003 may triple over General Fund requirements in FY 2002. 
As shown in the following chart, the amount of 
funding required 
from the General Fund to support FAA's operations could increase from $1.1 
billion this year to over $3.7 billion in FY 2003. 
The increased General 
Fund requirements could have significant implications for FAA's budget. The need 
for FAA to control its operating costs is now even more critical than in the 
past. FAA's operating budget, which is 73 percent payroll costs, has increased 
over the past 5 years at a significant rate. As shown in the graph on the 
following page, FAA's operations costs have increased from $5.5 billion in 1998 
to $7.6 billion in FY 2003. 
Much of the increase in operating costs have 
been driven by collective bargaining agreements negotiated under FAA's personnel 
reform legislation. For example, the 1998 agreement with the National Air 
Traffic Controllers Association (NATCA), which created the new pay system for 
controllers, was a significant cost driver requiring nearly $1 billion in 
additional 
funding over its 5-year life. Although the agreement 
contained workplace changes intended to offset escalated salary costs, FAA was 
unable to demonstrate any discernible productivity gains or cost savings 
associated with those changes. In FY 2003, the current agreement will expire, 
and FAA and NATCA will have to enter into negotiations over a new agreement 
Ensuring that Aviation Safety Remains a Top Priority 
While the 
focus of attention since September 11 has been on aviation security, FAA and the 
airline industry must ensure that aviation safety remains a top priority. During 
the past year, FAA has taken steps to strengthen its efforts to reduce runway 
incursions and operational errors, and in-fact, runway incursions are down, but 
further actions are needed to reduce the safety risk. Further steps must also be 
taken to strengthen FAA's oversight of airline operations and maintenance 
practices. 
Reducing the Number of Runway Incursions and Operational 
Errors. This past year, FAA continued to focus on reducing runway incursions, 
incidents on the runway that can have very serious consequences. FAA established 
a system to categorize each runway incursion by one of four levels of accident 
risk to focus on reducing the most serious incursions. (The top two categories 
are those incursions that barely avoid an accident.) FAA's full-time regional 
runway safety managers, appointed in October 2000, conducted approximately 100 
safety evaluations of runways at specific airports. These initiatives are steps 
in the right direction. 
After a record high of 431 in calendar year 
2000, the number of runway incursions decreased to 381 in 2001. The most severe 
incursions, those that barely avoided a collision, decreased from 67 in 2000 to 
52 in 2001. While the numbers this past year have been encouraging, much of the 
decrease occurred after September 11 when air traffic levels, especially in 
general aviation, declined. 
FAA needs to continue its actions to reduce 
runway incursions, which are still occurring at an average of more than one a 
day. This past year, FAA began commissioning the Airport Movement Area Safety 
System (AMASS) to alert controllers of potential collisions at the largest 
airports. FAA has been developing AMASS since 1991.As of January 31, FAA 
commissioned 99 systems at 8 airports, and plans to commission systems at the 
remaining 26 airports by the end of 2003. 
To ensure that runway 
incursions continue to decrease, when operations return to pre-September 11 
levels, FAA needs to strengthen program accountability and expedite technologies 
to help pilots prevent runway incursions. FAA agreed with our recommendation 
made last June to strengthen program accountability and plans to implement a new 
oversight process by the end of June to ensure that various organizations 
complete runway incursion initiatives on time. FAA has not made a decision on 
our recommendation to expedite technologies such as the incockpit moving map 
displays and Automatic Dependent Surveillance Broadcast that have the most 
potential for reducing runway incursions. 
To reduce operational errors 
that occur mostly in mid-air, FAA took action as recommended in our December 
2000 report to improve its focus and oversight efforts to reduce operational 
errors. For example, in April 2001, together with NATCA, FAA implemented a 
procedure to identify the severity, or collision hazard, of each operational 
error. The purpose of this procedure was to focus resources on preventing the 
most severe errors and to take action based on the severity of these incidents. 
FAA also established a full time position to oversee regional efforts to reduce 
operational errors and issued guidance to improve regional operational error 
reduction plans. 
As shown on the following chart, operational errors 
continued to increase, with almost 1,200 incidents in FY 2001. FAA did not meet 
its FY 2001 goal for reducing operational errors to 5 per 1 million operations, 
which was 812. Even with the decline in air traffic since September 11, 
operational errors continue to increase. During the first 4 months of FY 2002, 
there were 351 operational errors, exceeding the 341 errors that occurred during 
the same period in FY 2001. 
To reverse the upward trend in operational 
errors, FAA must continue to strengthen its national oversight of those 
facilities and regions that do not show progress in reducing operational errors 
and establish a method to measure the effectiveness of initiatives implemented 
to reduce these incidents. 
FAA must also address this committee's 
direction in the FY 2002 Appropriations Bill to stop reducing the number of air 
traffic control supervisors and expanding the Controller-in-Charge (CIC) 
Program. In 2001, FAA reduced 115 air traffic control supervisor positions 
through attrition by using the expanded CIC Program. The committee's position 
was that further expansion of the CIC Program and a reduction in supervisors was 
not appropriate given the number of runway incursions and operational errors. In 
addition, the committee was concerned about FAA's lack of action to address our 
October 2000 memorandum which stated that FAA was by-passing its own CIC 
selection requirements and making the CIC Program an entitlement, rather than 
ensuring that only the most qualified controllers are selected as CICs. In 2001, 
FAA evaluated the CIC Program at 27 facilities and found that 19, or 70 percent, 
had designated 100 percent of the air traffic controllers as CICs. These 19 
facilities included large air traffic control towers, such as Atlanta 
Hartsfield, Dallas-Fort Worth, Washington Dulles, and Miami International. 
Strengthening FAA's Safety Inspection Programs. The United States 
operates one of the safest aviation systems in the world, and industry and FAA 
rely on a series of overlapping controls to ensure this level of safety is 
maintained. Recently, we performed separate reviews of FAA's oversight for 
ensuring that carriers monitor their own aircraft maintenance practices, 
referred to as Continuing Analysis and Surveillance Systems (CASS), and FAA's 
progress in implementing its Air Transportation Oversight System (ATOS). ATOS is 
FAA's new approach to monitoring air carrier maintenance and operational safety 
practices. 
Ensuring aircraft are properly maintained is the 
responsibility of the air carriers. Since 1964, FAA has required air carriers to 
have a CASS to serve as a selfcorrecting system carriers can use to track 
maintenance activities and problems. The CASS requirement provides FAA with a 
way to hold carriers accountable for evaluating their own maintenance procedures 
to identify and correct trends that could lead to an accident. 
However, 
FAA has not consistently and thoroughly monitored CASS effectiveness as part of 
its oversight. FAA discovered CASS problems at 10 major commercial air carriers 
through special inspections that had not been identified through its routine 
inspection process. In reviewing FAA's routine oversight process, we found that 
FAA did not emphasize CASS. CASS inspections were not comprehensive or routinely 
conducted. For example, FAA's CASS oversight at some air carriers consisted of 
merely attending monthly maintenance meetings. In other instances, CASS 
deficiencies identified during FAA's routine surveillance were never corrected. 
At one carrier, maintenance deficiencies identified in July 1998 were not 
corrected and were identified again in FAA's July 2000 special inspection at the 
air carrier. In October 2001, FAA again cited the carrier for maintenance 
deficiencies. The problems identified by FAA, but not corrected by the carrier, 
included using improper aircraft parts and repair procedures. 
In 
December 2001, we recommended that FAA conduct comprehensive, annual CASS 
inspections and develop a follow-up system to ensure that identified 
deficiencies are corrected. We also recommended that FAA provide inspectors with 
appropriate CASS training and guidance. 
As FAA works to make 
improvements in its CASS oversight, it also must continue to complete and refine 
its overall air carrier inspection system, known as ATOS. While CASS is the 
system air carriers use to monitor the effectiveness of their own aircraft 
maintenance programs, ATOS is the system FAA uses to oversee all aspects of an 
air carrier's operations, including their CASS. 
FAA introduced ATOS in 
October 1998, as its new system for providing oversight of air carrier 
operations. When fully implemented, ATOS should allow FAA to more effectively 
use its inspector resources. Instead of random inspection activities focused 
only on identifying compliance with regulations, ATOS will rely on analysis of 
data collected during inspections to focus inspection activities on areas within 
the carriers' operations that pose the greatest safety risks. However, 3 years 
after FAA initiated ATOS, the new system is not completed at any of the 10 major 
air carriers and much work remains to implement the system. In addition, ATOS 
has not been expanded to the remaining passenger air carriers. 
FAA also 
must better prepare its inspector workforce to conduct ATOS inspections and must 
refine methods for inspectors to collect and record inspection results. When 
interviewed, 71 percent of inspectors said they had not had adequate training 
and 83 percent of the lead inspectors said the ATOS data were not adequate. 
Analysis of inspection data is a critical element of the system; yet, FAA is 
still working to refine the data collection and analysis process. Without this 
valuable element, FAA cannot successfully target its inspections to areas of the 
greatest safety risks. For example, numerous deficiencies found at Alaska 
Airlines during a special inspection conducted after the January 2000 crash of 
Alaska Airlines Flight 261 had not been identified and corrected through the 
ATOS system. The special inspection, conducted in April 2000, disclosed improper 
maintenance practices, inadequate controls to ensure that aircraft parts were 
tested to proper standards, and ineffective quality control and quality 
assurance programs. 
Within the last year, FAA has taken steps to address 
problems in ATOS and has made incremental progress, such as hiring staff to 
analyze ATOS data. However, to get the system operating as intended, FAA must 
complete implementation of the new system, provide critical inspector training, 
improve national oversight of the ATOS program, and must fully integrate ATOS 
into its oversight of the remaining air carriers. We will be reporting more on 
ATOS in the next few weeks. 
DECIDING THE FUTURE STRUCTURE AND 
FUNDING OF INTER-CITY PASSENGER RAIL (AMTRAK) 
Since 
December 1997, Amtrak has operated under a Federal mandate to eliminate its need 
for Federal operating assistance by December 2, 2002. Amtrak has not succeeded 
in implementing enduring financial improvements of the magnitude necessary to 
attain and sustain self-sufficiency in and beyond 2003. Since receiving its 
mandate, Amtrak's passenger revenues and ridership have shown marked growth, 
rising 26.1 percent and 11.4 percent, respectively. However, expense growth has 
more than kept pace, so that for every $1 Amtrak realized in additional revenue, 
cash expenses increased by $1.05. Interest expenses related to borrowing will 
account for $225 million of Amtrak's total expenses by 2005, a growth of over 
400 percent since 1995 when interest expenses totaled $43 million. 
Amtrak's operating loss in 2001 of $1.1 billion was $129 million higher 
than the 2000 loss and the largest in Amtrak's history. Amtrak's cash losses, 
which are the basis for measuring Amtrak's progress towards self-sufficiency, 
were $585 million in 2001. This was $24 million worse than Amtrak's cash loss in 
1998, the first year of Amtrak's self-sufficiency mandate. By 2003, Amtrak must 
reduce its cash losses by more than ,$300 million in order to meet its deadline 
for achieving selfsufficiency. There simply is not sufficient time left for 
Amtrak to develop, implement, and realize results from meaningful and 
sustainable improvement plans. At this point in time, Amtrak will face a 
formidable challenge in 2002 just managing its cash resources - be they from 
operating revenues or Federal subsidies - to make ends meet without further 
borrowing. In the coming year, Congress will be faced with multi-billion dollar 
decisions regarding the future of Amtrak. 
Our assessment of Amtrak's 
2001 Strategic Business Plan" predicted that Amtrak's cash losses in 2003 will 
be $511 million, which is $263 million greater than it would need to be for 
Amtrak to meet its self-sufficiency mandate. In the past year, Amtrak sought to 
compensate for cash shortfalls through a variety of means, including mortgaging 
portions of one of its most valuable assets, Penn Station - New York. It would 
be possible for Amtrak to pursue additional transactions of this nature in the 
coming year and meet the letter of the selfsufficiency law. Amtrak could also 
take other draconian measures, such as widespread employee or service cuts. Both 
strategies are questionable. While Amtrak would technically meet the letter of 
the law, the victory would be hollow. Not only would Amtrak's financial position 
be unsustainable - Amtrak's assets are finite - but more importantly, the 
cannibalization of the railroad's assets would compromise the future of our 
intercity passenger rail network, regardless of who provides rail service. Such 
actions would also constrain options available to the Congress and the 
Administration as they deliberate Amtrak's future and the future of intercity 
passenger rail. 
Operating Losses Are A Small Part of the Problem - Focus 
Should Be On Capital Requirements 
The debate over Amtrak has primarily 
focused on its inability to eliminate the need for Federal operating subsidies. 
It is important to keep sight of the fact that even if Amtrak were to succeed in 
becoming operationally self-sufficient, it would still rely heavily on the 
Federal Government for 
funding of its capital needs. The 
Northeast Corridor has a backlog of needs to bring it to a state of good repair 
that Amtrak has recently estimated to cost about $5 billion. Moreover, 
continuing Federal capital support is needed which Amtrak currently estimates 
will cost between $1 billion and $1.5 billion annually. 
Two weeks ago, 
Amtrak announced plans to defer $175 million in capital improvements and reduce 
operating expenses by $110 million in order to conserve cash resources in 2002. 
These short- term actions are a measured response to an unsustainable situation; 
however, further deferring of capital improvements on a system that is rapidly 
approaching capital starvation is a cause for serious concern. Amtrak also 
outlined its request for $1.2 billion in Federal appropriations for FY 2003. 
Nearly three quarters of the request is needed for capital projects. Amtrak 
stated that appropriations below that amount would result in the elimination of 
long-distance service as early as October 2002. 
Performance Trends 
Amtrak's systemwide ridership grew 19.3 percent between 1996 and 2001, 
rising from 19.7 million to 23.5 million. Systemwide passenger revenue grew 44 
percent between 1995 and 2001. The revenue growth trend that began in 1995 has 
brought Amtrak to the highest passenger revenue levels in its history. The chart 
on the following page illustrates growth in passenger revenue and ridership 
since 1991. 
However, expense growth has also kept pace. Between 2000 and 
2001, Amtrak's expenses, including depreciation, grew 9.8 percent, or a total of 
$294 million. While Amtrak's single largest expense category is labor, which 
accounted for 50 percent of Amtrak's total 2001 expenses, Amtrak has also 
experienced a significant increase in interest expenses related to borrowing. 
The interest expenses primarily relate to externally financed purchases of new 
equipment, including the Acela trainsets and high-horsepower locomotives in the 
Northeast Corridor. The chart below illustrates growth in interest expense since 
1993 and projected growth through 2005 
Since 1991, total operating 
expenses have grown about $1.2 billion, from $2.1 billion to $3.3 billion, 
representing an increase of 57 percent. In the same time period, total revenues 
grew by about $850 million. Continued expense growth coupled with 
lower-than-projected revenue growth has resulted in operating losses that have 
continued to increase since Amtrak's mandate was established in 1997 and have 
reached historic levels. The chart below illustrates growth in Amtrak's 
operating and cash losses since 1990. 
Amtrak's authorization expires in 
2002 and the debate has begun on the future of intercity passenger rail in the 
United States and Amtrak's role within it. During the course of the debate, a 
number of issues will need to be addressed, including whether or not a linked 
national system of intercity passenger rail is desirable, the operating 
subsidies that would likely be needed to sustain such a system, the capital 
investment requirements associated with the resulting rail network, and the 
appropriate source or sources of any operating or capital subsidies. Factors 
other than Amtrak's financial performance should be considered during these 
discussions, including the role Amtrak has played since September 11 in 
providing an alternative to airline travel. 
IMPROVING MOTOR CARRIER AND 
VEHICLE SAFETY 
In 2000, over 5,000 fatalities resulted from crashes 
involving large trucks and over 36,000 fatalities resulted from motor vehicle 
crashes not involving large trucks - on average, someone was killed every 13 
minutes. The Department set strategic goals to reduce fatalities and it now 
faces three major challenges in achieving its safety goals: (1) ensuring motor 
carrier safety at the U.S.-Mexico border, (2) tightening controls over the 
Commercial Driver's Licenses (CDLs) Program and preventing fraudulent issuance, 
and (3) implementing the Transportation Recall Enhancement, Accountability, and 
Documentation (TREAD) Act provisions to improve detection of motor vehicle 
safety defects. 
Ensuring Motor Carrier Safety at the U.S. Mexico Border 
During FY 2001, the Department made improvements in its inspection 
presence and controls at the U.S.-Mexico border, but over the next few months, 
it must place 80 Federal inspectors at the border and obtain sufficient space 
and facilities at each commercial crossing to conduct inspections and put 
vehicles out- of-service. The Federal Motor Carrier Safety Administration 
(FMCSA) reports the out-of-service rate for Mexican trucks inspected at the 
border declined from 44 percent in 1997 to 36 percent in FY 2001 as the number 
of inspections performed increased. The Department developed a strategy and 
timeline for implementing the safety elements needed to open the U.S.-Mexico 
border to commercial trucking. The key to effectiveness of the safety strategy 
will be in its execution. 
The FY 2002 Appropriations Act charges the OIG 
with determining whether safety elements are in place and reporting our findings 
to the Secretary within 180 days of the December 18, 2001 enactment. The 
Secretary is to address the Inspector General's findings on the mandated 
requirements and certify in writing that the opening of the border does not pose 
an unacceptable safety risk. We are proceeding with our assessment by deploying 
staff to each of the 27 commercial border crossings and developing a baseline on 
the status of the mandated requirements. 
Tightening Controls Over the 
CDL Program and Preventing Fraudulent Issuance of CDLs 
The OIG is very 
concerned about fraud in the testing and licensing of commercial drivers -- it 
is a significant problem that has compromised 
highway safety 
and raises questions about the integrity of the processes and the quality of 
commercial drivers. Criminal investigations by the OIG and other law enforcement 
agencies have identified criminal activity dealing with CDLs in 15 states since 
1998. Moreover, fraud in one state affects the Nation as shown by the largest 
Federal investigation of CDL improprieties---Operation Safe Road. 
OIG 
investigators, FBI agents, and other Federal and state law enforcement personnel 
carried out Operation Safe Road. Investigators identified over 200 drivers who 
may have obtained fraudulent licenses in Illinois and who then transferred their 
licenses to 20 other states. Another 692 suspect drivers from Florida 
transferred licenses to 32 other states. As of December 2001, 39 individuals 
were convicted as a result of Operation Safe Road. Those convicted include state 
government officials and employees at state and third-party-testing facilities 
that accepted "pay offs" in exchange for CDLs. For example, in Illinois a state 
employee was convicted for accepting at least $120,000 in bribes. 
Federal standards, which provide a framework for state CDL programs and 
set parameters for FMCSA oversight, must be strengthened. Federal standards do 
not currently require CDL applicants to demonstrate they are legally present in 
the United States or to show proof of state residency, nor do the Federal 
standards require the states to verify Social Security information from a CDL 
applicant. Current standards also permit the use of foreign languages in the 
administration of the CDL tests and variations exist in this area across the 
states. Consistent standards across the nation would discourage license shopping 
across the states. FMCSA recognizes the need for stronger standards and has 
taken steps to improve its oversight of the states, but more should be done to 
expand the scope of FMCSA's reviews and to follow-up to ensure that sanctions 
are used if states fail to take corrective actions when problems are identified. 
Implementing TREAD Act Provisions to Improve Detection of Motor Vehicle 
Safety Defects 
Congress responded to the Firestone tire recall by 
passing the TREAD Act to establish early warning reporting requirements for 
manufacturers so that the National 
Highway Traffic Safety 
Administration (NHTSA) Office of Defects Investigation (ODI) is aware of 
potential defects as soon as possible. NFITSA faces several challenges in 
implementing the TREAD Act and improving its ability to identify potential 
safety defects. 
In a January 2002 audit report on NHTSA" we addressed 
the following issues: 
-NHTSA must successfully complete the remaining 12 
of the 15 rulemakings required by the TREAD Act, most importantly the early 
warning reporting requirements rule, which is at the heart of the TREAD Act. The 
Notice of Proposed Rulemaking was issued on December 21, 2001 and the final rule 
has a statutory deadline for issuance of June 2002.Several of the 12 remaining 
rulemakings are complex and controversial and have statutory deadlines ranging 
from November 1, 2001 to November 1, 2002. Currently, NHTSA is late in issuing a 
rulemaking related to Tire Pressure Warning Devices. By statute, NHTSA was to 
have issued a final rule requiring a warning system in new vehicles to indicate 
when a tire is significantly under-inflated by November 1, 2001. NHTSA must 
adhere to the established rulemaking milestone dates and work with the Office of 
Management and Budget when its review is required. 
- ODI's current 
processes for using and analyzing data to identify potential defects and decide 
that potential defects should be investigated are in need of major improvements. 
ODI's current procedures do not provide a methodology for analyzing complaints 
and there are no specific processes or procedures for opening investigations. We 
found several instances where ODI's decision to open or not open an 
investigation was not consistent with the seriousness or frequency of the 
complaint. Over a 22- month period, from February 199'7 to November 1998, ODI 
received 23 complaints alleging exhaust leakage in a specific 1993 minivan with 
some complainants reporting headaches, nausea, and dizziness. Although ODI's 
Defects Analysis Division recommended an investigation, an investigation was not 
opened. 
ODI's Chief of Defects and Recall Information Analysis told us 
that a defect trend was not supported and that it was highly unlikely that 
exhaust fumes leaking into the cabin would cause the reported complaints of 
sickness. However, since the manufacturer issued three technical service 
bulletins over 2 1/2 years and ODI received multiple complaints on this problem, 
we questioned why an investigation was not opened. 
NHTSA must develop 
new processes for analyzing defects and for opening cases, and incorporate into 
these processes a peer review panel and process to help ensure that data used to 
identify potential defects are comprehensively and thoroughly analyzed and 
investigations are opened and prioritized in a consistent manner. 
- 
ODI's current defect information system is seriously flawed and its project with 
Volpe National Transportation Systems Center to replace it with a new defect 
information system by Fall 2002 is significantly at risk of not meeting quality, 
cost, and schedule goals. The success of the TREAD Act will ultimately rise or 
fall on the quality and usefulness of a new information system and ODI's ability 
to identify potential defects. NHTSA must obtain the services of an independent 
entity to validate and verify that the new defect information system will meet 
NHTSA's needs and reduce development risk. This independent assessment could 
help spot problems before they result in major cost increases and schedule 
slippages. 
The NHTSA Administrator agreed with our recommendations to: 
(1) Report to the Secretary and begin reporting to Congress the 
milestone dates, budget estimates, and actions required to complete the TREAD 
Act rulemakings/actions, and ODI's new information system. 
(2) Establish 
a peer review panel and process to ensure investigations are opened and 
prioritized in a consistent manner. 
(3) Obtain the services of an 
independent entity to validate and verify the contractor's progress in 
developing ODI's new information system. 
BALANCING COAST GUARD'S MISSION 
AND BUDGET REQUIREMENTS 
The Coast Guard is seeking a significant 
increase in its budget to be able to deal with an expanded security mission, 
perform its other major missions, and proceed with an extraordinary set of 
important major acquisitions. The budget will increase from $5.7 billion in FY 
2002 to $7.3 billion in FY 2003. There are currently a number of uncertainties 
about Coast Guard mission requirements, how it will execute major acquisition 
projects, and control costs. Coast Guard needs an effective cost accounting 
system that meets Federal accounting standards to provide a basis for accurately 
measuring the costs of specific activities and making decisions about where to 
apply resources. 
There are three areas where uncertainties need to be 
addressed. 
The Budget Request for FY 2003 
Coast Guard is seeking 
an increase of $1.6 billion for FY 2003. The largest portion of the increase is 
$736 million for a required payment to Coast Guard's military retirement fund. 
Two other categories, Operating Expenses (up by $733 million) and Acquisitions 
(up by $92 million) account for most of the remaining increase. The increase in 
Coast Guard's operating capacity is not as large as it appears. About one-half 
of the operating fund increase will pay for entitlements and other inflationary 
adjustments and not add to operating capacity. The other half of the increase 
will fund the operation of new assets, such as seagoing buoy tenders and coastal 
patrol boats, continue increased security operations begun after September 11, 
and fund new security operations. 
Immediately after September 11, Coast 
Guard devoted 58 percent of its resources to port safety and security, while 
deployment to other core missions fell. For FY 2003, Coast Guard plans to 
dedicate 27 percent of its resources to port safety and security programs. This 
is roughly twice the amount (14 percent) that Coast Guard planned to dedicate to 
these missions for FY 2001 prior to September 11. The amount of resources 
devoted to drug interdiction and fisheries enforcement is expected to decrease 
in FY 2003. Coast Guard views its FY 2003 budget request as the initial phase of 
a 3-year plan to enhance its homeland security missions while still conducting 
other diverse missions that remain national priorities. It is not clear to us if 
Coast Guard plans to request additional increases in FYs 2004 and 2005 to 
support this plan. 
The Search and Rescue Program 
Last year we 
reported that the readiness of the Coast Guard's small boat station search and 
rescue program was declining because it did not have sufficient numbers of 
qualified personnel, a formal training program for key staff, and equipment that 
was up to standards. Coast Guard developed a strategic plan to improve 
readiness, and the Congress provided $14.5 million for FY 2002 for added search 
and rescue program personnel and equipment. We have been directed to audit and 
certify that the $14.5 million supplements and does not supplant Coast Guard's 
FY 2001 level of effort in this area. The FY 2003 budget proposal seeks $22 
million to follow through on search and rescue program enhancements, such as 
adding crew members to the 47-foot motor life boats, and procuring small and 
medium search and rescue boats. 
Small boat stations are also playing a 
key role in port security activities since September 11. More than half of all 
station hours are devoted to port security, and operating tempo has increased 
significantly. Given the emphasis on security missions, it is unclear whether 
Coast Guard has implemented its plan to address the search and rescue program 
deficiencies we identified. As part of our audit to certify the use of FY 2002 
funds, we will determine the status of Coast Guard's efforts to address 
deficiencies identified in our prior audit report. 
Major Acquisition 
Projects 
The FY 2003 budget seeks $590 million for Coast Guard's two 
largest acquisition projects: the Deepwater Capability Project and the National 
Distress System Modernization Projects. Both projects are critical to improving 
Coast Guard's operations, but both also have significant uncertainties that the 
Committee should expect to be resolved this fiscal year. 
Deepwater. This 
is the second year that the Congress is being asked to appropriate procurement 
funding for the Deepwater project without a detailed cost and 
schedule estimate. If the Congress appropriates the $500 million Coast Guard is 
seeking for 2003, Coast Guard will have $800 million available for the 
procurement phase of the project. Given the approach that Coast Guard is using 
on this project, reliable estimates that describe exactly what assets will be 
modernized or replaced, at what cost, when that will occur, and when 
funding will be required, will have to await selection of a 
contractor later this year. The selection is currently scheduled for the third 
quarter of FY 2002. 
Another area of uncertainty is how long the project 
will take to complete. Although Coast Guard originally thought this would be a 
20 year project, the request for proposal states that the performance period for 
the contract could be up to 30 years. It is not clear to us whether this means 
that (1) previously planned annual 
funding levels will remain 
the same and result in increased cost, or (2) the planned annual 
funding levels will be spread out and reduce the level of 
funding required each year. 
National Distress System. 
Coast Guard has increased its estimate for the NDS project - the 911 system for 
mariners in distress - from $320 million to $580 million, and it is seeking $90 
million in the FY 2003 budget to begin procurement. If the Congress appropriates 
the $90 million Coast Guard is seeking for 2003, it will have $125 million 
available for the procurement phase of the project. The current system has many 
deficiencies including more than 88 communication coverage gaps, totaling 21,490 
square nautical miles along the U.S. coastline where Coast Guard cannot hear 
mariners or its own rescue boats. The revised system will provide a significant 
improvement over the existing system. 
However, we are concerned that 
Coast Guard reduced or eliminated capabilities that it initially considered 
essential. This occurred because Coast Guard reduced performance specifications 
after contractors estimated that a system meeting Coast Guard requirements would 
cost more than $1 billion. As a result, the revised system will still contain 
gaps in communications coverage. Because this acquisition is being handled in 
the same manner as Deepwater, the number, size, and location of the gaps will 
not be known until a contractor's system is selected. Also, the specified time 
allowed to restore critical functions, if the system becomes unavailable, has 
been increased from 6 to 24 hours. We have recommended that Coast Guard develop 
an acquisition plan that includes cost and schedule estimates for upgrading the 
system to provide capabilities that were eliminated or reduced. 
STEWARDSHIP AND ACCOUNTABILITY OVER FEDERAL FUNDS 
Implementing 
Financial Accounting and Cost Accounting Systems 
With an FY 2002 budget 
of $64 billion and total assets over $87 billion, it is extremely important that 
DOT properly manage its resources and maintain adequate fiscal controls. To 
obtain and sustain a clean audit opinion on its annual financial statements, DOT 
needs to implement a departmentwide state-of-the-art financial management and 
accounting system that provides accurate and timely financial data, complies 
with Federal accounting standards, and produces data for the financial 
statements. To date, seven of DOT's smaller agencies have implemented the new 
financial system, called Delphi. Also, OIG found significant deficiencies with 
Delphi that warranted immediate attention and delay of the implementation 
schedule. DOT is working hard to correct these deficiencies and plans to have 
all internal agencies on Delphi by January 2003 at a cost of about $80 million. 
However, it is not clear to us that this date will be met. 
The 
development of a cost accounting system for DOT is important because Operating 
Administrations like FAA, Coast Guard, and the new Transportation Security 
Administration need good cost accounting information to be able to improve 
operations and make informed management decisions. FAA has made good progress on 
its cost accounting system during the past year. However, problems with Delphi 
implementation are leading to delays in implementing the cost accounting systems 
in FAA. FAA, TSA, and DOT as a whole must have a credible cost accounting system 
to properly manage their programs, to know the real cost of services they 
provide, and to identify areas where costs can be lowered without adversely 
impacting service. 
Improving Contract Oversight 
DOT and FAA 
oversight of cost-reimbursable contracts totaling about $4 billion annually is 
seriously inadequate. This vulnerability is particularly significant since FAA 
alone awarded about 800 cost-reimbursable contracts totaling $3.4 billion in FY 
2001. We found that (1) FAA cost-reimbursable contracts totaling about $2 
billion did not have the required incurred-cost audits, (2) about 1,800 DOT 
contracts totaling about $6 billion have been completed for between 3 and 12 
years but were not closed timely, (3) contracting officers did not always have 
the documents to determine appropriate payments, and (4) contract files 
frequently did not include evidence that contractors' accounting systems were 
adequate. FAA's oversight of cost-reimbursable contracts is particularly 
inadequate. OIG paid for audits by the Defense Contract Audit Agency until 1996 
when Congress transferred the financial responsibilities to DOT agencies. 
Completed audits for DOT dropped from 468 in 1995 to a low of 53 in FY 1997. At 
the direction of the Subcommittee in FY 2000, the number of audits has begun to 
rise and totaled 169 in 2001. Although independent audits are increasing, these 
high-risk cost-reimbursable contracts need more audit scrutiny. 
Enhancing Stewardship of Transportation Infrastructure Projects 
In April 2001,Secretary Mineta told congressional committees that one of 
his priorities is to ensure that the traveling public receives what it pays for 
and that major transportation projects are managed wisely and appropriately. He 
said "if the project calls for concrete and it's a 10 sack job, we at DOT are 
going to be sure we don't end up with a 7 sack job." The Secretary added that 
DOT needs to strengthen mechanisms to prevent and detect fraud, waste, and 
abuse. 
TEA-21 provided 
funding of $218 billion for 
highway and transit over six years. This represents an annual 
investment of about $30 billion for 
highway and $7 billion for 
transit--an increase of about 40 to 50 percent over prior investment levels. 
FHWA recently identified 60 mega-projects--generally those projects costing over 
$1 billion--which are either active or planned to start in the next few years at 
an estimated cost of about $118 billion. As infrastructure investments increase, 
the need for effective stewardship and oversight becomes more important. The 
following is a list of large active mega-projects. 
Top 
Highway Mega Projects by Dollar Value 
Project Cost 
Project Name(Billions) 
Central Artery/Ted Williams Tunnel - Boston, 
Massachusetts$14.6 
Interstate 64/Hampton Roads Third Crossing - Hampton, 
Virginia$4.4 
Central Texas Turnpike - Austin, Texas$3.2 
Interstate 80/San Francisco Oakland Bay Bridge (East Span)$2.6 
Alameda Corridor - Southern California$2.4 
Woodrow Wilson Bridge 
- District of Columbia, Maryland, Virginia$2.4 
Denver Southeast Corridor 
(
Highway portion - I-25/1-225)$1.7 
Miami Intermodal 
Center$1.4 
Interstate 4/Interstate 275, Tampa, Florida$1.4 
New 
Mississippi River Bridge, St. Louis, Missouri $1.1 
Interstate 10/Katy 
Freeway - Houston, Texas$1.1 
State Route 30/Interstate 210 - Los 
Angeles, California$1.0 
Interstate 94/East-West Corridor - Milwaukee, 
Wisconsin$1.0 
Springfield Interchange - Alexandria, Virginia$0.7 
Top Transit MegaProjects by Dollar Value 
Project Name Project 
Cost (Billions) 
San Juan Tren Urbano Rail Transit$2.2 Central Link Light 
Rail - Seattle, Washington (suspended) $2.1 Bay Area Rapid Transit Extension to 
San Francisco Airport $1.5 Los Angeles Metro Rail Red Line$1.3 New Jersey 
Transit Hudson-Bergen (MOS-2) $1.2 Hudson- Bergen Light Rail Transit (MOS-1) 
$1.0 Houston Regional Bus$1.0 Denver Southeast Corridor (Transit portion) $0.9 
Minneapolis Hiawatha Corridor Light Rail $0.7 South Boston Piers Transit Way$0.6 
Dallas North-Central Light Rail Extension$0.5 
Our work in this area has 
included in-depth reviews of several including the: 
-$2.1 billion 
Central Link Light Rail System in Seattle, Washington; 
-$2.2 billion 
Tren Urbano Transit System in San Juan, Puerto Rico; 
-$1.6 billion 
Interstate 15 in Salt Lake City, Utah; 
-$1.0 billion Hudson-Bergen Light 
Rail Transit in New Jersey; 
- $2.4 billion Alameda Corridor in southern 
California; 
-$2.4 billion Woodrow Wilson Bridge in Maryland and 
Virginia; and 
-$14.6 billion Central Artery Tunnel in Boston, 
Massachusetts. 
mega-projects, 
Some Signs of Increased Oversight. 
This past year, we have begun to see signs of improvement in FTA and FHWA's 
stewardship and accountability over major projects. These improvements are 
evident in a number of states as well. Both FTA and FHWA have issued guidance on 
the form and content of project financial statements. Although FTA can clearly 
do more, it is also clearly further along than FHWA. FTA has established 
mechanism to review large projects and has not been reluctant to act when 
problems have been detected. FHWA has begun to address stewardship through its 
policy on project financial statements, but its oversight efforts are not as 
institutionalized as FTA. We would like to see a strong initiative involving 
both agencies that aims to proactively strengthen stewardship and oversight 
processes. 
Infrastructure Grant Oversight Needs Further Strengthening. 
Despite this progress, our work also found significant areas in FTA and FHWA 
that need further improvement. 
-Preventing and detecting fraud. Between 
FYs 1999 and 2001: 
-indictments increased 225 percent, from 12 in 1999 
to 39 in 2001; 
-convictions increased 117 percent, from 12 in 1999 to 26 
in 2001; and 
-monetary recoveries increased 173 percent, from $15.8 
million in 1999 to $43.2 million in 2001. 
-Ensuring that disciplined 
project management tools are applied. To make project finance 
plans 
truly useful to DOT management, FTA and FHWA must: 
-Ensure that finance 
plans are prepared in accordance with FTA and FHWA guidance. The agencies must 
ensure grant recipients submit plans with the required cost and schedule 
estimates, and information on 
funding sources and cash flows 
that are needed for effective oversight. 
- Independently verify the data 
in project finance plans and other project reports. This is an important 
safeguard to ensure project managers are providing a fair and accurate 
accounting of their project's performance. 
-Identifying and 
disseminating best practices. One potential best practice we identified is 
periodically reviewing idle obligations and transferring those funds to other 
projects. Most 
highway programs under TEA-21 allow the states 
to use excess funds from one project on other valid projects. This flexibility, 
however, does not apply to statutorily earmarked projects. Our September 2001 
report on FHWA inactive obligations identified 25,000 inactive obligations, 
totaling about $2.6 billion. We sampled $670 million of transactions and found 
that $238 million (about 36 percent) could be made available to other TEA-21 
projects or returned to the Treasury Department. The states agreed that these 
funds were not needed on current projects. We believe an aggressive review by 
FHWA, the states, and DOT of the remaining $1.9 billion of idle obligations 
would identify significant additional funds. 
This may also be a way to 
offset some of the effects of the negative Revenue Aligned Budget Authority 
(RABA) provision affecting the 
Highway Trust Fund in FY 2003. 
In TEA-21, Congress directed that disbursements from the trust fund be adjusted 
annually to reflect actual receipts. A strong economy resulted in greater than 
expected receipts and the disbursement of those additional funds to the states 
from 1998 through 2002. In 2003, receipts into the trust fund are expected to be 
lower than TEA-21 projections, which will result in a reduction to 
apportionments of nearly $9 billion. Whether or not the Congress acts to 
mitigate the impact of declining 
funding, scrubbing the idle 
obligations for money that can be switched to other projects would help offset 
some portion of this crunch. 
Mr. Chairman, this concludes my testimony. 
Thank you again for inviting me to testify before the Subcommittee today, I look 
forward to answering your questions. 
LOAD-DATE: 
February 15, 2002